{"id":11085,"date":"2026-08-22T20:54:04","date_gmt":"2026-08-22T18:54:04","guid":{"rendered":"https:\/\/3cxcloud.lt\/ki-telefonagent\/"},"modified":"2026-08-22T20:54:04","modified_gmt":"2026-08-22T18:54:04","slug":"ki-telefonagent","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/de\/ki-telefonagent\/","title":{"rendered":"KI-Telefonagent"},"content":{"rendered":"<div class=\"tnsh\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>KI-TELEFONAGENT<\/h1>\n<p class=\"tnsh-hero-sub\">Geht ans Telefon, wenn alle Mitarbeiter besetzt sind<\/p>\n<p class=\"tnsh-hero-p\">Der Agent nimmt den Anruf per Sprache an, kl\u00e4rt das Anliegen des Kunden und l\u00f6st es entweder selbst oder leitet das Gespr\u00e4ch an die richtige Person. Niemand muss ein Men\u00fc durchh\u00f6ren f\u00fcr eine Frage, deren Antwort zwei Sekunden dauert.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-11072\" href=\"#ai-uzklausa\" role=\"button\">Demo anfragen<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/de\/ki-agenten\/\">Alle KI-Agenten<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art\" viewBox=\"0 26 560 348\" role=\"img\" aria-label=\"STIMME\"><defs><linearGradient id=\"sGvoice\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#8FD08A\"\/><stop offset=\"100%\" stop-color=\"#4FA8D8\"\/><\/linearGradient><linearGradient id=\"sPvoice\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#FFFFFF\" stop-opacity=\".15\"\/><stop offset=\"100%\" stop-color=\"#FFFFFF\" stop-opacity=\".05\"\/><\/linearGradient><\/defs><rect x=\"40\" y=\"34\" width=\"380\" height=\"248\" rx=\"16\" fill=\"url(#sPvoice)\" stroke=\"rgba(255,255,255,.22)\"\/><rect x=\"40\" y=\"34\" width=\"380\" height=\"38\" rx=\"16\" fill=\"rgba(255,255,255,.10)\"\/><circle cx=\"64\" cy=\"53\" r=\"5\" fill=\"#F0625A\"\/><circle cx=\"80\" cy=\"53\" r=\"5\" fill=\"#F2C14E\"\/><circle cx=\"96\" cy=\"53\" r=\"5\" fill=\"#63C081\"\/><rect x=\"120\" y=\"47\" width=\"118\" height=\"12\" rx=\"6\" fill=\"rgba(255,255,255,.22)\"\/><rect x=\"336\" y=\"44\" width=\"68\" height=\"18\" rx=\"9\" fill=\"rgba(143,208,138,.26)\" stroke=\"rgba(143,208,138,.6)\"\/><text x=\"370\" y=\"57\" text-anchor=\"middle\" font-size=\"9\" font-weight=\"700\" fill=\"#CFE8C4\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">STIMME<\/text><circle cx=\"70\" cy=\"101\" r=\"9\" fill=\"#8FD08A\" opacity=\".9\"\/><rect x=\"90\" y=\"92\" width=\"182\" height=\"8\" rx=\"4\" fill=\"rgba(255,255,255,.36)\"\/><rect x=\"90\" y=\"106\" width=\"117\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"352\" y=\"94\" width=\"46\" height=\"16\" rx=\"8\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><circle cx=\"70\" cy=\"139\" r=\"9\" fill=\"#4FA8D8\" opacity=\".9\"\/><rect x=\"90\" y=\"130\" width=\"122\" height=\"8\" rx=\"4\" fill=\"rgba(255,255,255,.36)\"\/><rect x=\"90\" y=\"144\" width=\"79\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"352\" y=\"132\" width=\"46\" height=\"16\" rx=\"8\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><circle cx=\"70\" cy=\"177\" r=\"9\" fill=\"#8FD08A\" opacity=\".9\"\/><rect x=\"90\" y=\"168\" width=\"154\" height=\"8\" rx=\"4\" fill=\"rgba(255,255,255,.36)\"\/><rect x=\"90\" y=\"182\" width=\"99\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"352\" y=\"170\" width=\"46\" height=\"16\" rx=\"8\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><circle cx=\"70\" cy=\"215\" r=\"9\" fill=\"#93A7BD\" opacity=\".9\"\/><rect x=\"90\" y=\"206\" width=\"102\" height=\"8\" rx=\"4\" fill=\"rgba(255,255,255,.36)\"\/><rect x=\"90\" y=\"220\" width=\"66\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"352\" y=\"208\" width=\"46\" height=\"16\" rx=\"8\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><circle cx=\"70\" cy=\"253\" r=\"9\" fill=\"#4FA8D8\" opacity=\".9\"\/><rect x=\"90\" y=\"244\" width=\"138\" height=\"8\" rx=\"4\" fill=\"rgba(255,255,255,.36)\"\/><rect x=\"90\" y=\"258\" width=\"89\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"352\" y=\"246\" width=\"46\" height=\"16\" rx=\"8\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><rect x=\"286\" y=\"212\" width=\"248\" height=\"150\" rx=\"14\" fill=\"#0C1826\" stroke=\"rgba(143,208,138,.45)\"\/><circle cx=\"310\" cy=\"238\" r=\"9\" fill=\"url(#sGvoice)\"\/><rect x=\"328\" y=\"232\" width=\"94\" height=\"9\" rx=\"4.5\" fill=\"rgba(255,255,255,.44)\"\/><rect x=\"328\" y=\"246\" width=\"60\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.18)\"\/><rect x=\"302\" y=\"266\" width=\"200\" height=\"26\" rx=\"9\" fill=\"rgba(143,208,138,.18)\"\/><g transform=\"translate(310,320)\"><rect class=\"tnsh-hb\" style=\"--i:0\" x=\"0\" y=\"-4\" width=\"4\" height=\"8\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:1\" x=\"9\" y=\"-8\" width=\"4\" height=\"16\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:2\" x=\"18\" y=\"-12\" width=\"4\" height=\"24\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:3\" x=\"27\" y=\"-6\" width=\"4\" height=\"12\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:4\" x=\"36\" y=\"-14\" width=\"4\" height=\"28\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:5\" x=\"45\" y=\"-9\" width=\"4\" height=\"18\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:6\" x=\"54\" y=\"-13\" width=\"4\" height=\"26\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:7\" x=\"63\" y=\"-7\" width=\"4\" height=\"14\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:8\" x=\"72\" y=\"-11\" width=\"4\" height=\"22\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:9\" x=\"81\" y=\"-5\" width=\"4\" height=\"10\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:10\" x=\"90\" y=\"-10\" width=\"4\" height=\"20\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:11\" x=\"99\" y=\"-7.5\" width=\"4\" height=\"15\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:12\" x=\"108\" y=\"-12.5\" width=\"4\" height=\"25\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:13\" x=\"117\" y=\"-5.5\" width=\"4\" height=\"11\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:14\" x=\"126\" y=\"-8.5\" width=\"4\" height=\"17\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:15\" x=\"135\" y=\"-4.5\" width=\"4\" height=\"9\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:16\" x=\"144\" y=\"-10.5\" width=\"4\" height=\"21\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:17\" x=\"153\" y=\"-6.5\" width=\"4\" height=\"13\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:18\" x=\"162\" y=\"-13.5\" width=\"4\" height=\"27\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:19\" x=\"171\" y=\"-6\" width=\"4\" height=\"12\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:20\" x=\"180\" y=\"-9.5\" width=\"4\" height=\"19\" rx=\"2\" fill=\"url(#sGvoice)\"\/><rect class=\"tnsh-hb\" style=\"--i:21\" x=\"189\" y=\"-4\" width=\"4\" height=\"8\" rx=\"2\" fill=\"url(#sGvoice)\"\/><\/g><\/svg><\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-sec\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"Sprachmen\u00fc im Vergleich zum Weg des KI-Agenten\"><defs><marker id=\"sArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><text class=\"h-cap h-cap--bad\" x=\"6\" y=\"16\">Sprachmen\u00fc<\/text><rect class=\"h-node h-node--bad\" x=\"6\" y=\"24\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"57\" y=\"47.5\">Dr\u00fccken Sie 1<\/text><path class=\"h-arrow h-arrow--bad\" d=\"M114 43 H128\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--bad\" x=\"134\" y=\"24\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"185\" y=\"47.5\">Falsche Wahl<\/text><path class=\"h-arrow h-arrow--bad\" d=\"M242 43 H256\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--bad\" x=\"262\" y=\"24\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"313\" y=\"47.5\">Von vorn<\/text><path class=\"h-arrow h-arrow--bad\" d=\"M370 43 H384\" marker-end=\"url(#sArr)\"\/><text class=\"h-cap h-cap--ok\" x=\"6\" y=\"108\">KI-Agent<\/text><rect class=\"h-node h-node--ok\" x=\"6\" y=\"116\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"57\" y=\"139.5\">Frage<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M114 135 H128\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ok\" x=\"134\" y=\"116\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"185\" y=\"139.5\">Absicht<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M242 135 H256\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ok\" x=\"262\" y=\"116\" width=\"102\" height=\"38\" rx=\"9\"\/><text class=\"h-lbl\" x=\"313\" y=\"139.5\">Antwort<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M370 135 H384\" marker-end=\"url(#sArr)\"\/><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Muss Ihr Kunde den richtigen Men\u00fcpunkt erraten?<\/h2>\n<p class=\"tnsh-lead\">Der Agent versteht eine frei gestellte Frage<\/p>\n<ul class=\"tnsh-check\">\n<li>Er erkennt Sprache und liest daraus die Absicht, statt eine feste Formulierung abzugleichen<\/li>\n<li>Der Kunde fragt mit eigenen Worten \u2014 kein System zum Erlernen<\/li>\n<li>Man muss nicht alle Punkte bis zum Ende anh\u00f6ren<\/li>\n<li>Ein Fehlgriff bedeutet nicht, von vorn zu beginnen<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<section class=\"tnsh-sec tnsh-sec--rev\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"Der Gespr\u00e4chskontext wird an den Mitarbeiter \u00fcbergeben\"><defs><marker id=\"sArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><rect class=\"h-node \" x=\"6\" y=\"64\" width=\"98\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"55\" y=\"83\">Gespr\u00e4ch<\/text><text class=\"h-lbl h-lbl--s\" x=\"55\" y=\"98\">l\u00e4uft<\/text><path class=\"h-arrow \" d=\"M110 86 H150\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ai\" x=\"156\" y=\"42\" width=\"124\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"189.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"196.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"203\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"209.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"216.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"222.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"229.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"236\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"242.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"218\" y=\"102\">KI-Agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"218\" y=\"117\">h\u00e4lt den Kontext fest<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M284 66 H341 V34 H398\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"12\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"31\">Gel\u00f6st<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"46\">ohne \u00dcbergabe<\/text><path class=\"h-arrow h-arrow--hum\" d=\"M284 106 H341 V138 H398\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--hum\" x=\"398\" y=\"116\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"135\">Mitarbeiter<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"150\">sieht den Kontext<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Was passiert, wenn das Gespr\u00e4ch an einen Menschen geht?<\/h2>\n<p class=\"tnsh-lead\">Der Mitarbeiter sieht, was bereits gesagt wurde<\/p>\n<ul class=\"tnsh-check\">\n<li>Der Kontext wandert mit dem Gespr\u00e4ch mit<\/li>\n<li>Der Kunde muss nicht wiederholen, was er schon gesagt hat<\/li>\n<li>Der Mitarbeiter beginnt beim L\u00f6sen, nicht beim Herausfinden<\/li>\n<li>Gespr\u00e4che k\u00f6nnen aufgezeichnet und in Berichten eingesehen werden<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<section class=\"tnsh-sec\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"Szenario bei unklarer Frage: R\u00fcckfrage oder \u00dcbergabe\"><defs><marker id=\"sArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><rect class=\"h-node \" x=\"6\" y=\"64\" width=\"104\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"58\" y=\"83\">Unklar<\/text><text class=\"h-lbl h-lbl--s\" x=\"58\" y=\"98\">Frage<\/text><path class=\"h-arrow \" d=\"M116 86 H152\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ai\" x=\"158\" y=\"42\" width=\"120\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"189.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"196.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"203\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"209.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"216.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"222.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"229.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"236\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"242.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"218\" y=\"102\">KI-Agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"218\" y=\"117\">fragt nach<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M282 70 H340 V30 H398\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"12\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"34.5\">Verstanden<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M282 86 H340 V86 H398\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"68\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"90.5\">Wiederholt<\/text><path class=\"h-arrow h-arrow--hum\" d=\"M282 102 H340 V142 H398\" marker-end=\"url(#sArr)\"\/><rect class=\"h-node h-node--hum\" x=\"398\" y=\"124\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"146.5\">Mitarbeiter<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Und wenn der Agent den Kunden nicht versteht?<\/h2>\n<p class=\"tnsh-lead\">Das Gespr\u00e4ch geht an einen Menschen, nicht in eine Sackgasse<\/p>\n<ul class=\"tnsh-check\">\n<li>Zuerst versucht er, die Frage zu kl\u00e4ren<\/li>\n<li>Scheitert die R\u00fcckfrage, \u00fcbergibt er an einen Mitarbeiter<\/li>\n<li>Er beendet ein Gespr\u00e4ch nie ohne Antwort<\/li>\n<li>Die Grenze der \u00dcbergabe wird im Szenario vorab festgelegt<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>KI-Telefonagent \u2014 h\u00e4ufige Fragen<\/h2>\n<div class=\"tnsc-qa\">\n<h3>Welche Sprachen spricht der Agent?<\/h3>\n<p>Ja. Die konkreten Sprachen und Stimmen werden beim Start abgestimmt \u2014 das h\u00e4ngt vom gew\u00e4hlten Modell ab.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>K\u00f6nnen Gespr\u00e4chsaufzeichnungen angeh\u00f6rt werden?<\/h3>\n<p>Ja, Gespr\u00e4che k\u00f6nnen aufgezeichnet und in Berichten eingesehen werden. \u00dcber die Aufzeichnung muss der Kunde informiert werden \u2014 das ist eine rechtliche Vorgabe.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Kann der Agent selbst anrufen?<\/h3>\n<p>Ja. Szenarien f\u00fcr ausgehende Anrufe sind auf der Seite zu Inbound- und Outbound-Anrufen beschrieben.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Wie lange dauert der Start?<\/h3>\n<p>Das h\u00e4ngt von der Anzahl der Szenarien ab. Wir beginnen mit einem Fall, damit das Ergebnis schnell sichtbar ist.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\">\n<h2>Wir zeigen Ihnen, wie das in Ihrem Fall auss\u00e4he<\/h2>\n<p>Schreiben Sie uns, wo Sie heute die meisten Kunden verlieren \u2014 wir schlagen vor, was zuerst automatisiert wird.<\/p>\n<p><a class=\"tnsh-btn popmake-11072\" href=\"#ai-uzklausa\" role=\"button\">Demo anfragen<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Service\",\"name\":\"KI-Telefonagent\",\"serviceType\":\"KI-Agent f\u00fcr den Kundenservice\",\"description\":\"Der Agent nimmt den Anruf per Sprache an, kl\u00e4rt das Anliegen des Kunden und l\u00f6st es entweder selbst oder leitet das Gespr\u00e4ch an die richtige Person. Niemand muss ein Men\u00fc durchh\u00f6ren f\u00fcr eine Frage, deren Antwort zwei Sekunden dauert.\",\"inLanguage\":\"de\",\"areaServed\":{\"@type\":\"Country\",\"name\":\"Lithuania\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"3CX Cloud LT\",\"url\":\"https:\/\/3cxcloud.lt\/\"}},{\"@type\":\"FAQPage\",\"inLanguage\":\"de\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Welche Sprachen spricht der Agent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja. Die konkreten Sprachen und Stimmen werden beim Start abgestimmt \u2014 das h\u00e4ngt vom gew\u00e4hlten Modell ab.\"}},{\"@type\":\"Question\",\"name\":\"K\u00f6nnen Gespr\u00e4chsaufzeichnungen angeh\u00f6rt werden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, Gespr\u00e4che k\u00f6nnen aufgezeichnet und in Berichten eingesehen werden. \u00dcber die Aufzeichnung muss der Kunde informiert werden \u2014 das ist eine rechtliche Vorgabe.\"}},{\"@type\":\"Question\",\"name\":\"Kann der Agent selbst anrufen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja. Szenarien f\u00fcr ausgehende Anrufe sind auf der Seite zu Inbound- und Outbound-Anrufen beschrieben.\"}},{\"@type\":\"Question\",\"name\":\"Wie lange dauert der Start?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Das h\u00e4ngt von der Anzahl der Szenarien ab. Wir beginnen mit einem Fall, damit das Ergebnis schnell sichtbar ist.\"}}]}]}<\/script><\/div>\n","protected":false},"excerpt":{"rendered":"<p>KI-TELEFONAGENT Geht ans Telefon, wenn alle Mitarbeiter besetzt sind Der Agent nimmt den Anruf per Sprache an, kl\u00e4rt das Anliegen des Kunden und l\u00f6st es entweder selbst oder leitet das Gespr\u00e4ch an die richtige Person. Niemand muss ein Men\u00fc durchh\u00f6ren f\u00fcr eine Frage, deren Antwort zwei Sekunden dauert. Demo anfragenAlle KI-Agenten STIMME Sprachmen\u00fcDr\u00fccken Sie 1Falsche [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-11085","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages\/11085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/comments?post=11085"}],"version-history":[{"count":0,"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages\/11085\/revisions"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/media?parent=11085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}