{"id":11241,"date":"2026-08-22T23:26:05","date_gmt":"2026-08-22T21:26:05","guid":{"rendered":"https:\/\/3cxcloud.lt\/progressive-dialer-de\/"},"modified":"2026-08-22T23:26:05","modified_gmt":"2026-08-22T21:26:05","slug":"progressive-dialer-de","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/de\/progressive-dialer-de\/","title":{"rendered":"Progressive Dialer"},"content":{"rendered":"\t\t
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Progressive Dialer \u2013 Auto Dialer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\tProgressive Dialer \u2013 3CX Cloud LT<\/b><\/span><\/font>
Eine Technik f\u00fcr automatisches W\u00e4hlen, die in Callcentern und Vertriebsteams die Effizienz erh\u00f6ht. Das System w\u00e4hlt Nummern aus einer vorbereiteten Kontaktliste, ruft aber \u2014 anders als ein Auto Dialer oder ein Predictive Dialer \u2014 eine Nummer zur Zeit an und stellt so sicher, dass der Agent f\u00fcr das Gespr\u00e4ch immer verf\u00fcgbar ist.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"auto-dial-3cxcloudlt.png\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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So funktioniert der Progressive Dialer \u2013 3CX Cloud LT<\/strong><\/h3>
  1. Beendet ein Agent das vorherige Gespr\u00e4ch, w\u00e4hlt das System automatisch die n\u00e4chste Nummer aus der Kontaktliste.<\/li>
  2. Nimmt der Kunde ab, geht der Anruf sofort an den Agenten.<\/li>
  3. Ist die Nummer besetzt, falsch oder wird nicht abgenommen, geht das System zur n\u00e4chsten weiter.<\/li>
  4. Der Agent kann nicht von Hand w\u00e4hlen \u2014 das System \u00fcbernimmt alles.<\/li> <\/ol>

    Vorteile des Progressive Dialer:<\/strong><\/h3>

    \u2705 Die Zeit der Agenten wird besser genutzt<\/strong> \u2013 weniger manuelles W\u00e4hlen.
    \u2705 Kein Verz\u00f6gerungsrisiko<\/strong> \u2013 der Kunde wird erst angerufen, wenn ein Agent frei ist.
    \u2705 Besseres Kundenerlebnis<\/strong> \u2013 keine \u201estillen Anrufe\u201c, bei denen der Kunde abnimmt und kein Agent da ist.
    \u2705 Flexibilit\u00e4t<\/strong> \u2013 passend f\u00fcr kleine und mittlere Teams, die die Qualit\u00e4t halten m\u00fcssen.<\/p>

    Wo der Progressive Dialer eingesetzt wird<\/strong><\/h3>

    \ud83d\udd39 Vertriebs- und Kundenserviceteams
    \ud83d\udd39 Forderungseinzug
    \ud83d\udd39 Marktforschung und Umfragen
    \ud83d\udd39 Finanzdienstleistungen<\/p>

    Progressive Dialer<\/b><\/span> ist eine gute Wahl f\u00fcr Unternehmen, die mehr Effizienz wollen, aber ein aggressives Anruftempo vermeiden und das Kundenerlebnis gut halten m\u00f6chten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tAUSPROBIEREN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Progressive Dialer \u2013 Auto Dialer Progressive Dialer \u2013 3CX Cloud LTEine Technik f\u00fcr automatisches W\u00e4hlen, die in Callcentern und Vertriebsteams die Effizienz erh\u00f6ht. Das System w\u00e4hlt Nummern aus einer vorbereiteten Kontaktliste, ruft aber \u2014 anders als ein Auto Dialer oder ein Predictive Dialer \u2014 eine Nummer zur Zeit an und stellt so sicher, dass der […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-11241","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages\/11241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/comments?post=11241"}],"version-history":[{"count":0,"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/pages\/11241\/revisions"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/de\/wp-json\/wp\/v2\/media?parent=11241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}