{"id":11074,"date":"2026-08-22T20:54:03","date_gmt":"2026-08-22T18:54:03","guid":{"rendered":"https:\/\/3cxcloud.lt\/ai-agents\/"},"modified":"2026-08-22T20:54:03","modified_gmt":"2026-08-22T18:54:03","slug":"ai-agents","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/ai-agents\/","title":{"rendered":"AI agents"},"content":{"rendered":"<div class=\"tnsh\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>AI AGENTS<\/h1>\n<p class=\"tnsh-hero-sub\">Customer conversations by voice, chat and email<\/p>\n<p class=\"tnsh-hero-p\">An AI agent answers the customer immediately: it picks up the phone, replies in chat or drafts an email response following your scenario. When a question goes beyond its scope, it hands the conversation to a person with the full context.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-11066\" href=\"#ai-uzklausa\" role=\"button\">Book a demo<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/en\/contacts\/\">Contact us<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art\" viewBox=\"0 26 560 348\" role=\"img\" aria-label=\"AI agent interface: call list, conversation window and voice signal\"><defs><linearGradient id=\"vG\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#8FD08A\"\/><stop offset=\"100%\" stop-color=\"#4FA8D8\"\/><\/linearGradient><linearGradient id=\"vP\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#FFFFFF\" stop-opacity=\".15\"\/><stop offset=\"100%\" stop-color=\"#FFFFFF\" stop-opacity=\".05\"\/><\/linearGradient><\/defs><rect x=\"40\" y=\"34\" width=\"380\" height=\"248\" rx=\"16\" fill=\"url(#vP)\" 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86 H150\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ai\" x=\"156\" y=\"42\" width=\"120\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"187.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"194.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"201\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"207.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"214.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"220.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"227.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"234\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"240.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"216\" y=\"102\">AI agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"216\" y=\"117\">answers at once<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M280 66 H339 V34 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"12\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"31\">Answered<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"46\">no queue<\/text><path class=\"h-arrow h-arrow--hum\" d=\"M280 106 H339 V138 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--hum\" x=\"398\" y=\"116\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"135\">Agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"150\">with context<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Does your customer get an answer right away, or wait in a queue?<\/h2>\n<p class=\"tnsh-lead\">The AI agent for inbound calls answers within the first seconds<\/p>\n<ul class=\"tnsh-check\">\n<li>Answers around the clock \u2014 after hours, at weekends and during peak load<\/li>\n<li>It works out the question in plain speech, with no \u201cpress one\u201d menu<\/li>\n<li>It resolves typical questions itself and hands complex ones to an agent<\/li>\n<li>When it hands over, it passes the context too \u2014 the customer does not repeat themselves<\/li>\n<\/ul>\n<p><a class=\"tnsh-more\" href=\"https:\/\/3cxcloud.lt\/en\/inbound-outbound-calls\/\">Read more <span aria-hidden=\"true\">&rarr;<\/span><\/a><\/div>\n<\/section>\n<section class=\"tnsh-sec tnsh-sec--rev\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"A contact list is worked through in parallel: reminders, confirmations, handover to an agent\"><defs><marker id=\"vArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><rect class=\"h-node \" x=\"6\" y=\"64\" width=\"100\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"56\" y=\"83\">Contacts<\/text><text class=\"h-lbl h-lbl--s\" x=\"56\" y=\"98\">list<\/text><path class=\"h-arrow \" d=\"M112 86 H152\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ai\" x=\"158\" y=\"42\" width=\"120\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"189.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"196.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"203\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"209.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"216.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"222.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"229.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"236\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"242.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"218\" y=\"102\">AI agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"218\" y=\"117\">in parallel<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M282 70 H340 V30 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"12\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"34.5\">Reminder<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M282 86 H340 V86 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"68\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"90.5\">Confirmation<\/text><path class=\"h-arrow h-arrow--hum\" d=\"M282 102 H340 V142 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--hum\" x=\"398\" y=\"124\" width=\"112\" height=\"36\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"146.5\">Agent<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Who calls the customer when the team has no time?<\/h2>\n<p class=\"tnsh-lead\">The AI agent for outbound calls works to your scenario<\/p>\n<ul class=\"tnsh-check\">\n<li>Reminders about orders, appointments and payment deadlines<\/li>\n<li>Automatic call-backs for missed calls<\/li>\n<li>Surveys and feedback collection after service<\/li>\n<li>Pace from a few to hundreds of conversations at once \u2014 with no extra people<\/li>\n<\/ul>\n<p><a class=\"tnsh-more\" href=\"https:\/\/3cxcloud.lt\/en\/ai-voice-agent\/\">Read more <span aria-hidden=\"true\">&rarr;<\/span><\/a><\/div>\n<\/section>\n<section class=\"tnsh-sec\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"The path of an email: topic and priority, then a reply or assignment to a colleague\"><defs><marker id=\"vArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><rect class=\"h-node \" x=\"6\" y=\"64\" width=\"100\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"56\" y=\"83\">Received<\/text><text class=\"h-lbl h-lbl--s\" x=\"56\" y=\"98\">email<\/text><path class=\"h-arrow \" d=\"M112 86 H150\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ai\" x=\"156\" y=\"42\" width=\"126\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"190.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"197.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"204\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"210.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"217.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"223.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"230.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"237\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"243.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"219\" y=\"102\">AI agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"219\" y=\"117\">topic, priority<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M286 66 H342 V34 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"12\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"31\">Answered<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"46\">automatically<\/text><path class=\"h-arrow h-arrow--hum\" d=\"M286 106 H342 V138 H398\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--hum\" x=\"398\" y=\"116\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"135\">Assigned<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"150\">to a colleague<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>How many emails sit unanswered in your shared inbox?<\/h2>\n<p class=\"tnsh-lead\">The AI agent for email sorts, answers and leaves no request without an owner<\/p>\n<ul class=\"tnsh-check\">\n<li>Reads the email, sets the topic and the priority<\/li>\n<li>Answers autonomously on clearly defined topics<\/li>\n<li>For the rest it drafts a reply for a colleague to approve<\/li>\n<li>It assigns an owner \u2014 the email no longer sits in a shared folder<\/li>\n<\/ul>\n<p><a class=\"tnsh-more\" href=\"https:\/\/3cxcloud.lt\/en\/ai-email-agent\/\">Read more <span aria-hidden=\"true\">&rarr;<\/span><\/a><\/div>\n<\/section>\n<section class=\"tnsh-sec tnsh-sec--rev\">\n<div class=\"tnsh-art-box\"><svg class=\"tnsh-dia\" viewBox=\"0 0 520 176\" role=\"img\" aria-label=\"Website, WhatsApp and SMS conversations merge into one history\"><defs><marker id=\"vArr\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0 L10 5 L0 10 z\" class=\"h-head\"\/><\/marker><\/defs><rect class=\"h-node \" x=\"6\" y=\"18\" width=\"100\" height=\"34\" rx=\"9\"\/><text class=\"h-lbl\" x=\"56\" y=\"39.5\">Website<\/text><path class=\"h-arrow \" d=\"M110 35 H151 V86 H192\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node \" x=\"6\" y=\"70\" width=\"100\" height=\"34\" rx=\"9\"\/><text class=\"h-lbl\" x=\"56\" y=\"91.5\">WhatsApp<\/text><path class=\"h-arrow \" d=\"M110 87 H151 V86 H192\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node \" x=\"6\" y=\"122\" width=\"100\" height=\"34\" rx=\"9\"\/><text class=\"h-lbl\" x=\"56\" y=\"143.5\">SMS<\/text><path class=\"h-arrow \" d=\"M110 139 H151 V86 H192\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ai\" x=\"192\" y=\"42\" width=\"126\" height=\"86\" rx=\"10\"\/><rect class=\"h-wave h-wave--ai\" x=\"226.8\" y=\"63\" width=\"3.6\" height=\"10\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"233.4\" y=\"59.5\" width=\"3.6\" height=\"17\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"240\" y=\"55.5\" width=\"3.6\" height=\"25\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"246.6\" y=\"61\" width=\"3.6\" height=\"14\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"253.2\" y=\"53.5\" width=\"3.6\" height=\"29\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"259.8\" y=\"58.5\" width=\"3.6\" height=\"19\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"266.4\" y=\"54.5\" width=\"3.6\" height=\"27\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"273\" y=\"60.5\" width=\"3.6\" height=\"15\" rx=\"1.8\"\/><rect class=\"h-wave h-wave--ai\" x=\"279.6\" y=\"63.5\" width=\"3.6\" height=\"9\" rx=\"1.8\"\/><text class=\"h-lbl\" x=\"255\" y=\"102\">AI agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"255\" y=\"117\">one history<\/text><path class=\"h-arrow h-arrow--ok\" d=\"M322 86 H392\" marker-end=\"url(#vArr)\"\/><rect class=\"h-node h-node--ok\" x=\"398\" y=\"64\" width=\"112\" height=\"44\" rx=\"9\"\/><text class=\"h-lbl\" x=\"454\" y=\"83\">Agent<\/text><text class=\"h-lbl h-lbl--s\" x=\"454\" y=\"98\">sees everything<\/text><\/svg><\/div>\n<div class=\"tnsh-txt\">\n<h2>Does the customer get the same answer on the website, WhatsApp and SMS?<\/h2>\n<p class=\"tnsh-lead\">The AI agent for written channels works on one logic everywhere<\/p>\n<ul class=\"tnsh-check\">\n<li>Understands a freely worded question, not only buttons<\/li>\n<li>One conversation continues across channels without losing its history<\/li>\n<li>Contracts, pricing exceptions and complaints go to a person at once<\/li>\n<li>It takes the contact details when the customer wants a call back<\/li>\n<\/ul>\n<p><a class=\"tnsh-more\" href=\"https:\/\/3cxcloud.lt\/en\/ai-chatbot-agent\/\">Read more <span aria-hidden=\"true\">&rarr;<\/span><\/a><\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-block\">\n<h2>Which scenario should we start with?<\/h2>\n<p class=\"tnsh-lead\">The most common cases worth automating first.<\/p>\n<div class=\"tnsh-vars\">\n<div class=\"tnsh-var\"><b>After hours<\/b><span>The agent serves customers when the team is off.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Peak load<\/b><span>It takes the calls that would otherwise be missed.<\/span><\/div>\n<div class=\"tnsh-var\"><b>First line<\/b><span>Answers typical questions and hands over complex ones.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Qualification<\/b><span>It establishes the need before connecting to sales.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Reminders<\/b><span>It calls or writes about orders and appointments.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Call-backs<\/b><span>It returns a missed call automatically.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Mail sorting<\/b><span>It assigns a topic and an owner.<\/span><\/div>\n<div class=\"tnsh-var\"><b>Draft replies<\/b><span>It drafts the reply; a person only approves it.<\/span><\/div>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-dark\">\n<h2>How it starts<\/h2>\n<p class=\"tnsh-lead\">With one scenario, not with your whole customer service logic.<\/p>\n<ol class=\"tnsh-steps\">\n<li class=\"tnsh-step\"><span class=\"tnsh-num\">1<\/span><b>Scenario<\/b><span class=\"tnsh-step-p\">We pick one clear case \u2014 the most common question or the call that is missed most often.<\/span><\/li>\n<li class=\"tnsh-step\"><span class=\"tnsh-num\">2<\/span><b>Data<\/b><span class=\"tnsh-step-p\">We collect the answers the agent will rely on: services, terms, opening hours.<\/span><\/li>\n<li class=\"tnsh-step\"><span class=\"tnsh-num\">3<\/span><b>Limit<\/b><span class=\"tnsh-step-p\">We define when a conversation goes to a person. That is the most important decision.<\/span><\/li>\n<li class=\"tnsh-step\"><span class=\"tnsh-num\">4<\/span><b>Measurement<\/b><span class=\"tnsh-step-p\">We launch, measure the result and only then add new scenarios.<\/span><\/li>\n<\/ol>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>AI agents \u2014 frequently asked questions<\/h2>\n<div class=\"tnsc-qa\">\n<h3>Will an AI agent replace my staff?<\/h3>\n<p>No. It takes the repetitive questions and the out-of-hours calls, leaving the team for conversations that need judgement, empathy or selling.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Will it work with our telephony?<\/h3>\n<p>Yes. The agent connects to your numbers and call routing \u2014 there is no need to build separate telephony.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>How will the customer know they are talking to AI?<\/h3>\n<p>We recommend saying so openly in the first sentence. Customers accept an automated answer well when it is fast and useful.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>What do we need to prepare to start?<\/h3>\n<p>Answers to the most common questions, and the decision on when a conversation goes to a person. We handle the technical side.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\">\n<h2>We will show how this would work in your case<\/h2>\n<p>Tell us where you lose the most customers today \u2014 we will suggest what to automate first.<\/p>\n<p><a class=\"tnsh-btn popmake-11066\" href=\"#ai-uzklausa\" role=\"button\">Book a demo<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Service\",\"name\":\"AI agents\",\"serviceType\":\"AI customer service agents\",\"description\":\"AI agents for inbound and outbound calls, email and written channels.\",\"inLanguage\":\"en\",\"areaServed\":{\"@type\":\"Country\",\"name\":\"Lithuania\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"3CX Cloud LT\",\"url\":\"https:\/\/3cxcloud.lt\/\"}},{\"@type\":\"FAQPage\",\"inLanguage\":\"en\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Will an AI agent replace my staff?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. It takes the repetitive questions and the out-of-hours calls, leaving the team for conversations that need judgement, empathy or selling.\"}},{\"@type\":\"Question\",\"name\":\"Will it work with our telephony?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. The agent connects to your numbers and call routing \u2014 there is no need to build separate telephony.\"}},{\"@type\":\"Question\",\"name\":\"How will the customer know they are talking to AI?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We recommend saying so openly in the first sentence. Customers accept an automated answer well when it is fast and useful.\"}},{\"@type\":\"Question\",\"name\":\"What do we need to prepare to start?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Answers to the most common questions, and the decision on when a conversation goes to a person. We handle the technical side.\"}}]}]}<\/script><\/div>\n","protected":false},"excerpt":{"rendered":"<p>AI AGENTS Customer conversations by voice, chat and email An AI agent answers the customer immediately: it picks up the phone, replies in chat or drafts an email response following your scenario. When a question goes beyond its scope, it hands the conversation to a person with the full context. Book a demoContact us AI [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-11074","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/11074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/comments?post=11074"}],"version-history":[{"count":0,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/11074\/revisions"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/media?parent=11074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}