{"id":11076,"date":"2026-08-22T20:54:03","date_gmt":"2026-08-22T18:54:03","guid":{"rendered":"https:\/\/3cxcloud.lt\/inbound-outbound-calls\/"},"modified":"2026-08-22T20:54:03","modified_gmt":"2026-08-22T18:54:03","slug":"inbound-outbound-calls","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/inbound-outbound-calls\/","title":{"rendered":"Inbound and outbound calls"},"content":{"rendered":"
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INBOUND AND OUTBOUND<\/h1>\n

Inbound and outbound calls in one solution<\/p>\n

Inbound calls protect the customers you already have; outbound calls grow sales. An AI agent works in both directions on the same logic, so you need neither two separate systems nor two teams to maintain them.<\/p>\n

Book a demo<\/a>All AI agents<\/a><\/div>\n<\/div>\n
<\/linearGradient><\/linearGradient><\/defs>2 DIRECTIONS<\/text>INBOUND<\/text>OUTBOUND<\/text><\/svg><\/div>\n<\/div>\n<\/section>\n
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<\/marker><\/defs>Without an agent<\/text>Call<\/text>Queue<\/text>Missed<\/text>With an agent<\/text>Call<\/text>Answered<\/text>Routed<\/text><\/svg><\/div>\n
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How many calls do you lose at peak times?<\/h2>\n

Inbound, losing nobody matters most<\/p>\n