{"id":13962,"date":"2026-08-31T21:20:03","date_gmt":"2026-08-31T19:20:03","guid":{"rendered":"https:\/\/3cxcloud.lt\/legacy-pbx-upgrade\/"},"modified":"2026-08-31T21:20:03","modified_gmt":"2026-08-31T19:20:03","slug":"legacy-pbx-upgrade","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/legacy-pbx-upgrade\/","title":{"rendered":"Legacy PBX upgrade"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>LEGACY PBX UPGRADE<\/h1>\n<p class=\"tnsh-hero-sub\">Siemens, UNIFY and Alcatel systems upgraded to 3CX \u2014 a 3CX Cloud LT solution<\/p>\n<p class=\"tnsh-hero-p\">Do you run a legacy Siemens, UNIFY (formerly Siemens) or Alcatel phone system? You do not have to replace it at once: we connect a modern 3CX to the existing system, both run together, and staff move across in stages \u2014 with no downtime.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request a survey<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-solutions\/\">All solutions<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art\" viewBox=\"0 26 560 348\" role=\"img\" aria-label=\"A legacy phone system and a modern 3CX connected and running together; below, the labels Siemens, UNIFY and Alcatel.\"><defs><linearGradient id=\"sPupg\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#FFFFFF\" stop-opacity=\".15\"\/><stop offset=\"100%\" stop-color=\"#FFFFFF\" stop-opacity=\".05\"\/><\/linearGradient><\/defs><rect x=\"44\" y=\"110\" width=\"140\" height=\"150\" rx=\"10\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.24)\"\/><rect x=\"58\" y=\"126\" width=\"112\" height=\"20\" rx=\"4\" fill=\"rgba(255,255,255,.06)\" stroke=\"rgba(255,255,255,.14)\"\/><circle cx=\"70\" cy=\"136\" r=\"3.4\" fill=\"#8FD08A\"\/><rect x=\"86\" y=\"132\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"102\" y=\"132\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"118\" y=\"132\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"134\" y=\"132\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"150\" y=\"132\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"58\" y=\"156\" width=\"112\" height=\"20\" rx=\"4\" fill=\"rgba(255,255,255,.06)\" stroke=\"rgba(255,255,255,.14)\"\/><circle cx=\"70\" cy=\"166\" r=\"3.4\" fill=\"#F2C14E\"\/><rect x=\"86\" y=\"162\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"102\" y=\"162\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"118\" y=\"162\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"134\" y=\"162\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"150\" y=\"162\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"58\" y=\"186\" width=\"112\" height=\"20\" rx=\"4\" fill=\"rgba(255,255,255,.06)\" stroke=\"rgba(255,255,255,.14)\"\/><circle cx=\"70\" cy=\"196\" r=\"3.4\" fill=\"#8FD08A\"\/><rect x=\"86\" y=\"192\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"102\" y=\"192\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"118\" y=\"192\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"134\" y=\"192\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"150\" y=\"192\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"58\" y=\"216\" width=\"112\" height=\"20\" rx=\"4\" fill=\"rgba(255,255,255,.06)\" stroke=\"rgba(255,255,255,.14)\"\/><circle cx=\"70\" cy=\"226\" r=\"3.4\" fill=\"#F2C14E\"\/><rect x=\"86\" y=\"222\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"102\" y=\"222\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"118\" y=\"222\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"134\" y=\"222\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><rect x=\"150\" y=\"222\" width=\"10\" height=\"8\" rx=\"2\" fill=\"rgba(255,255,255,.14)\"\/><text x=\"114\" y=\"288\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.70)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Existing PBX<\/text><path d=\"M184 185h16M300 185h16\" stroke=\"rgba(255,255,255,.35)\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><rect x=\"200\" y=\"170\" width=\"100\" height=\"30\" rx=\"15\" fill=\"rgba(143,208,138,.26)\" stroke=\"rgba(143,208,138,.6)\"\/><text x=\"250\" y=\"189\" font-size=\"9\" font-weight=\"800\" fill=\"#CFE8C4\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">RUN TOGETHER<\/text><rect x=\"316\" y=\"110\" width=\"204\" height=\"150\" rx=\"14\" fill=\"url(#sPupg)\" stroke=\"rgba(255,255,255,.22)\"\/><rect x=\"316\" y=\"110\" width=\"204\" height=\"30\" rx=\"14\" fill=\"rgba(79,168,216,.22)\"\/><text x=\"418\" y=\"130\" font-size=\"9\" font-weight=\"800\" fill=\"#CFE4F2\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX<\/text><circle cx=\"340\" cy=\"166\" r=\"7\" fill=\"#8FD08A\"\/><rect x=\"358\" y=\"160\" width=\"100\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.30)\"\/><rect x=\"358\" y=\"172\" width=\"66\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><circle cx=\"340\" cy=\"196\" r=\"7\" fill=\"rgba(255,255,255,.28)\"\/><rect x=\"358\" y=\"190\" width=\"82\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.30)\"\/><rect x=\"358\" y=\"202\" width=\"54\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><circle cx=\"340\" cy=\"226\" r=\"7\" fill=\"rgba(255,255,255,.28)\"\/><rect x=\"358\" y=\"220\" width=\"64\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.30)\"\/><rect x=\"358\" y=\"232\" width=\"42\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><text x=\"418\" y=\"288\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.70)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Modern 3CX<\/text><rect x=\"60\" y=\"308\" width=\"104\" height=\"30\" rx=\"15\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.24)\"\/><text x=\"112\" y=\"327\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.80)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Siemens<\/text><rect x=\"176\" y=\"308\" width=\"92\" height=\"30\" rx=\"15\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.24)\"\/><text x=\"222\" y=\"327\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.80)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">UNIFY<\/text><rect x=\"280\" y=\"308\" width=\"100\" height=\"30\" rx=\"15\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.24)\"\/><text x=\"330\" y=\"327\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.80)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Alcatel<\/text><\/svg><\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Siemens, UNIFY, Alcatel<\/span><\/p>\n<h2>Which legacy phone systems do we upgrade?<\/h2>\n<p class=\"tnspro-sub\">Most often these are legacy Siemens and UNIFY (formerly Siemens) systems, as well as Alcatel. They still work, but expanding them, maintaining them and finding parts keeps getting harder.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Siemens, UNIFY and Alcatel systems move to 3CX, while numbers, extensions and the daily routine stay the same.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">LEGACY PBX<\/text><rect x=\"40\" y=\"44\" width=\"200\" height=\"46\" rx=\"12\" fill=\"#F4F8FB\" stroke=\"#C9DAE8\"\/><circle cx=\"66\" cy=\"67\" r=\"7\" fill=\"#9FB6C8\"\/><text x=\"88\" y=\"72\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Siemens<\/text><rect x=\"40\" y=\"102\" width=\"200\" height=\"46\" rx=\"12\" fill=\"#F4F8FB\" stroke=\"#C9DAE8\"\/><circle cx=\"66\" cy=\"125\" r=\"7\" fill=\"#9FB6C8\"\/><text x=\"88\" y=\"130\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">UNIFY<\/text><rect x=\"40\" y=\"160\" width=\"200\" height=\"46\" rx=\"12\" fill=\"#F4F8FB\" stroke=\"#C9DAE8\"\/><circle cx=\"66\" cy=\"183\" r=\"7\" fill=\"#9FB6C8\"\/><text x=\"88\" y=\"188\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Alcatel<\/text><path d=\"M258 128h38\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M294 122l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"320\" y=\"76\" width=\"220\" height=\"100\" rx=\"14\" fill=\"rgba(27,147,209,.08)\" stroke=\"#1B93D1\" stroke-width=\"2\"\/><text x=\"430\" y=\"118\" font-size=\"15\" font-weight=\"800\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX<\/text><text x=\"430\" y=\"142\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">modern system<\/text><path d=\"M558 128h38\" stroke=\"#4E9B3C\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M594 122l8 6-8 6z\" fill=\"#4E9B3C\"\/><rect x=\"620\" y=\"66\" width=\"220\" height=\"120\" rx=\"14\" fill=\"rgba(78,155,60,.08)\" stroke=\"rgba(78,155,60,.40)\"\/><text x=\"730\" y=\"94\" font-size=\"12\" font-weight=\"800\" fill=\"#33701F\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">What stays the same<\/text><circle cx=\"654\" cy=\"114\" r=\"8\" fill=\"#4E9B3C\"\/><path d=\"M650 114l3 3 5.5-5.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"672\" y=\"118\" font-size=\"11\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Numbers<\/text><circle cx=\"654\" cy=\"138\" r=\"8\" fill=\"#4E9B3C\"\/><path d=\"M650 138l3 3 5.5-5.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"672\" y=\"142\" font-size=\"11\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Extensions<\/text><circle cx=\"654\" cy=\"162\" r=\"8\" fill=\"#4E9B3C\"\/><path d=\"M650 162l3 3 5.5-5.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"672\" y=\"166\" font-size=\"11\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Daily routine<\/text><text x=\"140\" y=\"232\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Siemens, UNIFY and Alcatel<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3.5\" y=\"4.5\" width=\"17\" height=\"15\" rx=\"2.5\"\/><path d=\"M3.5 9h17\"\/><circle cx=\"7.5\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"12\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"16.5\" cy=\"13.5\" r=\"1.2\"\/><\/svg><\/div>\n<h3>Siemens<\/h3>\n<p>Legacy Siemens systems that still run, but whose expansion and maintenance keep getting more expensive.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3.5\" y=\"4.5\" width=\"17\" height=\"15\" rx=\"2.5\"\/><path d=\"M3.5 9h17\"\/><circle cx=\"7.5\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"12\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"16.5\" cy=\"13.5\" r=\"1.2\"\/><\/svg><\/div>\n<h3>UNIFY<\/h3>\n<p>UNIFY is the same Siemens line after the rename \u2014 it is upgraded the same way.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3.5\" y=\"4.5\" width=\"17\" height=\"15\" rx=\"2.5\"\/><path d=\"M3.5 9h17\"\/><circle cx=\"7.5\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"12\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"16.5\" cy=\"13.5\" r=\"1.2\"\/><\/svg><\/div>\n<h3>Alcatel<\/h3>\n<p>Alcatel systems connect to 3CX on the same principle as Siemens.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3.5\" y=\"4.5\" width=\"17\" height=\"15\" rx=\"2.5\"\/><path d=\"M3.5 9h17\"\/><circle cx=\"7.5\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"12\" cy=\"13.5\" r=\"1.2\"\/><circle cx=\"16.5\" cy=\"13.5\" r=\"1.2\"\/><\/svg><\/div>\n<h3>Other manufacturers<\/h3>\n<p>If the system is from another manufacturer, the approach is chosen according to the interfaces it supports.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Staged migration<\/span><\/p>\n<h2>Do you have to replace the whole system at once?<\/h2>\n<p class=\"tnspro-sub\">No. A modern 3CX is connected to the legacy phone system, and both run in parallel. Staff are moved across in parts, while numbers and extensions stay the same.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Three stages: at first the existing system works, then both together, and at the end \u2014 3CX.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">MIGRATION IN STAGES<\/text><rect x=\"60\" y=\"70\" width=\"230\" height=\"28\" rx=\"14\" fill=\"#B7D5EA\"\/><rect x=\"60\" y=\"112\" width=\"40\" height=\"28\" rx=\"14\" fill=\"#6FB55F\"\/><text x=\"182\" y=\"172\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Stage 1<\/text><text x=\"182\" y=\"191\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">start<\/text><path d=\"M306 62v88\" stroke=\"#E4EDF3\" stroke-width=\"2\"\/><rect x=\"313\" y=\"70\" width=\"130\" height=\"28\" rx=\"14\" fill=\"#B7D5EA\"\/><rect x=\"313\" y=\"112\" width=\"130\" height=\"28\" rx=\"14\" fill=\"#6FB55F\"\/><text x=\"435\" y=\"172\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Stage 2<\/text><text x=\"435\" y=\"191\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">migration<\/text><path d=\"M559 62v88\" stroke=\"#E4EDF3\" stroke-width=\"2\"\/><rect x=\"566\" y=\"70\" width=\"40\" height=\"28\" rx=\"14\" fill=\"#B7D5EA\"\/><rect x=\"566\" y=\"112\" width=\"230\" height=\"28\" rx=\"14\" fill=\"#6FB55F\"\/><text x=\"688\" y=\"172\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Stage 3<\/text><text x=\"688\" y=\"191\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">finish<\/text><rect x=\"60\" y=\"216\" width=\"14\" height=\"14\" rx=\"4\" fill=\"#B7D5EA\"\/><text x=\"82\" y=\"228\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Existing PBX<\/text><rect x=\"220\" y=\"216\" width=\"14\" height=\"14\" rx=\"4\" fill=\"#6FB55F\"\/><text x=\"242\" y=\"228\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 20h5v-5h5v-5h5V5\"\/><path d=\"M3 20h18\"\/><\/svg><\/div>\n<h3>Both systems run together<\/h3>\n<p>3CX is connected to the existing system rather than put in its place.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 20h5v-5h5v-5h5V5\"\/><path d=\"M3 20h18\"\/><\/svg><\/div>\n<h3>Moved in parts<\/h3>\n<p>First one department or team, then the rest.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 20h5v-5h5v-5h5V5\"\/><path d=\"M3 20h18\"\/><\/svg><\/div>\n<h3>Numbers do not change<\/h3>\n<p>External numbers and internal extensions stay the same.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 20h5v-5h5v-5h5V5\"\/><path d=\"M3 20h18\"\/><\/svg><\/div>\n<h3>The old system keeps working<\/h3>\n<p>Until the migration is finished, the existing system keeps serving its share.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Without downtime<\/span><\/p>\n<h2>How is downtime avoided?<\/h2>\n<p class=\"tnspro-sub\">The switch is made in stages at a time agreed with you, and both systems run together meanwhile. The new route is tested while the old system is still live.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"The call route is switched to 3CX while the existing system remains a fallback, so work never stops.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">NO DOWNTIME<\/text><rect x=\"40\" y=\"100\" width=\"176\" height=\"62\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><text x=\"128\" y=\"128\" font-size=\"12.5\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Incoming<\/text><text x=\"128\" y=\"147\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">call<\/text><path d=\"M232 131h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M266 125l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"292\" y=\"98\" width=\"126\" height=\"66\" rx=\"14\" fill=\"rgba(27,147,209,.08)\" stroke=\"#1B93D1\" stroke-width=\"2\"\/><text x=\"355\" y=\"127\" font-size=\"12\" font-weight=\"800\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Route<\/text><text x=\"355\" y=\"146\" font-size=\"10\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">switched<\/text><path d=\"M418 131C462 131 462 76 500 76\" stroke=\"#4E9B3C\" stroke-width=\"2.4\" fill=\"none\"\/><path d=\"M498 70l10 6-10 6z\" fill=\"#4E9B3C\"\/><path d=\"M418 131C462 131 462 190 500 190\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" fill=\"none\" stroke-dasharray=\"6 5\"\/><path d=\"M498 184l10 6-10 6z\" fill=\"#9FB6C8\"\/><rect x=\"512\" y=\"46\" width=\"216\" height=\"60\" rx=\"14\" fill=\"rgba(78,155,60,.10)\" stroke=\"rgba(78,155,60,.45)\"\/><text x=\"620\" y=\"72\" font-size=\"12\" font-weight=\"800\" fill=\"#33701F\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX \u2014 primary<\/text><text x=\"620\" y=\"91\" font-size=\"10\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">new route tested<\/text><rect x=\"512\" y=\"160\" width=\"216\" height=\"60\" rx=\"14\" fill=\"#F4F8FB\" stroke=\"#C9DAE8\" stroke-dasharray=\"6 5\"\/><text x=\"620\" y=\"186\" font-size=\"12\" font-weight=\"800\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Existing PBX<\/text><text x=\"620\" y=\"205\" font-size=\"10\" font-weight=\"600\" fill=\"#8AA0B4\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">fallback route<\/text><circle cx=\"800\" cy=\"118\" r=\"26\" fill=\"#4E9B3C\"\/><path d=\"M788 118l8 8 16-16\" stroke=\"#FFFFFF\" stroke-width=\"3.4\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"800\" y=\"172\" font-size=\"11\" font-weight=\"700\" fill=\"#33701F\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Work never stops<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.4 20 6.2v5.4c0 4.6-3.3 7.9-8 9.1-4.7-1.2-8-4.5-8-9.1V6.2z\"\/><path d=\"M8.6 12l2.4 2.4 4.4-4.6\"\/><\/svg><\/div>\n<h3>Agreed time<\/h3>\n<p>The switching work is done when it disturbs your operations the least.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.4 20 6.2v5.4c0 4.6-3.3 7.9-8 9.1-4.7-1.2-8-4.5-8-9.1V6.2z\"\/><path d=\"M8.6 12l2.4 2.4 4.4-4.6\"\/><\/svg><\/div>\n<h3>Tested before the switch<\/h3>\n<p>The new call route is tested before the old one is disconnected.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.4 20 6.2v5.4c0 4.6-3.3 7.9-8 9.1-4.7-1.2-8-4.5-8-9.1V6.2z\"\/><path d=\"M8.6 12l2.4 2.4 4.4-4.6\"\/><\/svg><\/div>\n<h3>Fallback route<\/h3>\n<p>If anything gets in the way, calls are returned to the previous route.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.4 20 6.2v5.4c0 4.6-3.3 7.9-8 9.1-4.7-1.2-8-4.5-8-9.1V6.2z\"\/><path d=\"M8.6 12l2.4 2.4 4.4-4.6\"\/><\/svg><\/div>\n<h3>Nothing changes for customers<\/h3>\n<p>Numbers stay the same, so there is nothing to announce.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">What you gain<\/span><\/p>\n<h2>What do you get after moving to 3CX?<\/h2>\n<p class=\"tnspro-sub\">A modern system adds what the old one did not have: calls on the computer and phone, call recordings, reports, messaging and a link to your CRM.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.6 14.6 9l5.8.8-4.2 4.1 1 5.8L12 17l-5.2 2.7 1-5.8L3.6 9.8 9.4 9z\"\/><\/svg><\/div>\n<h3>Calls anywhere<\/h3>\n<p>An app on the computer and phone, not just a desk handset.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.6 14.6 9l5.8.8-4.2 4.1 1 5.8L12 17l-5.2 2.7 1-5.8L3.6 9.8 9.4 9z\"\/><\/svg><\/div>\n<h3>Recordings and reports<\/h3>\n<p>Call recordings and statistics without a separate system.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.6 14.6 9l5.8.8-4.2 4.1 1 5.8L12 17l-5.2 2.7 1-5.8L3.6 9.8 9.4 9z\"\/><\/svg><\/div>\n<h3>Messaging in one place<\/h3>\n<p>SMS, WhatsApp and other channels alongside calls.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.6 14.6 9l5.8.8-4.2 4.1 1 5.8L12 17l-5.2 2.7 1-5.8L3.6 9.8 9.4 9z\"\/><\/svg><\/div>\n<h3>Link to CRM<\/h3>\n<p>The customer card appears on screen, and calls stay in the history.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">3CX Cloud LT add-ons<\/span><\/p>\n<h2>How do the 3CX Cloud LT add-ons help?<\/h2>\n<p class=\"tnspro-sub\">To 3CX we add what the system itself does not have: a call back after a missed call, an SMS to the customer, comments with tags, surveys and integration over the REST API.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M9 3.5v5M15 3.5v5\"\/><path d=\"M6 8.5h12v3a6 6 0 0 1-6 6 6 6 0 0 1-6-6z\"\/><path d=\"M12 17.5v3\"\/><\/svg><\/div>\n<h3>Call back and SMS<\/h3>\n<p>A missed call does not go unanswered \u2014 the system calls back or sends an SMS.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M9 3.5v5M15 3.5v5\"\/><path d=\"M6 8.5h12v3a6 6 0 0 1-6 6 6 6 0 0 1-6-6z\"\/><path d=\"M12 17.5v3\"\/><\/svg><\/div>\n<h3>Comments and tags<\/h3>\n<p>The context of the conversation stays with the call and is found by search.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M9 3.5v5M15 3.5v5\"\/><path d=\"M6 8.5h12v3a6 6 0 0 1-6 6 6 6 0 0 1-6-6z\"\/><path d=\"M12 17.5v3\"\/><\/svg><\/div>\n<h3>Surveys and ratings<\/h3>\n<p>Service quality is measured right after the conversation.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M9 3.5v5M15 3.5v5\"\/><path d=\"M6 8.5h12v3a6 6 0 0 1-6 6 6 6 0 0 1-6-6z\"\/><path d=\"M12 17.5v3\"\/><\/svg><\/div>\n<h3>Integration over API<\/h3>\n<p>Calls, recordings and history travel into your CRM or ERP.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>Frequently asked questions<\/h2>\n<div class=\"tnsc-qa\">\n<h3>Can 3CX be connected to a legacy Siemens or UNIFY system?<\/h3>\n<p>Yes. A modern 3CX is connected to the existing system, and both run in parallel, so there is no need to replace everything at once.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Are Alcatel systems upgraded the same way?<\/h3>\n<p>Yes. Alcatel is connected on the same principle as Siemens and UNIFY \u2014 first we assess which interfaces the system supports.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Will phone numbers have to change?<\/h3>\n<p>No. External numbers and internal extensions stay the same, so there is nothing to announce to customers.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Will operations stop during the switch?<\/h3>\n<p>The switch is made in stages at a time agreed with you, and both systems run together meanwhile. The new route is tested before the old one is disconnected, and if anything gets in the way calls are returned to the previous route.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Can the existing desk phones be kept?<\/h3>\n<p>It depends on which protocols they support. We assess this while surveying the existing system, before any work begins.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>How does the upgrade start?<\/h3>\n<p>With a survey of the legacy phone system and its interfaces: we look at what runs today, and only then propose how to move to 3CX in stages.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<div class=\"tnspro-rel\">\n<h2>What is added to 3CX<\/h2>\n<p>Once the system is upgraded, 3CX Cloud LT solutions are connected to it.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-solutions\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>3CX Cloud solutions<\/b><span>The full list of solutions<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/en\/api-integration\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>API integration<\/b><span>Link to CRM or ERP<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-custom-development\/\" style=\"--ch:#7A5AF8\"><span class=\"tnsmc-txt\"><b>Custom development<\/b><span>What else can be added<\/span><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Next step<\/span><\/p>\n<h2>Let us survey your phone system<\/h2>\n<p>Tell us which system runs today \u2014 Siemens, UNIFY, Alcatel or another \u2014 and how many people use it. We will reply with how to move to 3CX Cloud LT in stages.<\/p>\n<p><a class=\"tnsh-btn popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request a survey<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Service\",\"@id\":\"https:\/\/3cxcloud.lt\/en\/legacy-pbx-upgrade\/#service\",\"url\":\"https:\/\/3cxcloud.lt\/en\/legacy-pbx-upgrade\/\",\"name\":\"LEGACY PBX UPGRADE\",\"serviceType\":\"Legacy PBX upgrade to 3CX\",\"description\":\"Upgrading legacy Siemens, UNIFY and Alcatel phone systems: a modern 3CX is connected to the existing system, the migration runs in stages, and numbers and extensions stay the same.\",\"inLanguage\":\"en\",\"brand\":{\"@type\":\"Brand\",\"name\":\"3CX Cloud LT\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"3CX Cloud LT\",\"url\":\"https:\/\/3cxcloud.lt\/\"}}<\/script><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can 3CX be connected to a legacy Siemens or UNIFY system?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. 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You do not have to replace it at once: we connect a modern 3CX to the existing system, both run together, and staff move across [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-13962","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/13962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/comments?post=13962"}],"version-history":[{"count":0,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/13962\/revisions"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/media?parent=13962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}