{"id":14096,"date":"2026-08-31T23:20:49","date_gmt":"2026-08-31T21:20:49","guid":{"rendered":"https:\/\/3cxcloud.lt\/3cx-cloud-lt-solutions\/"},"modified":"2026-09-01T11:20:45","modified_gmt":"2026-09-01T09:20:45","slug":"3cx-cloud-lt-solutions","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/3cx-cloud-lt-solutions\/","title":{"rendered":"3CX Cloud LT solutions"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>3CX\u00a0CLOUD\u00a0LT SOLUTIONS<\/h1>\n<p class=\"tnsh-hero-sub\">Solutions shaped around your process<\/p>\n<p class=\"tnsh-hero-p\">The solutions connect to your phone system (PBX) and 3CX. Each one can run on its own \u2014 we start with a single case and add the rest once you see the result.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request a solution<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-lt-solutions\/\">All solutions<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art tnshub\" viewBox=\"0 8 560 356\" role=\"group\" aria-label=\"Eleven solutions in orbit around the 3CX Cloud LT cloud, which connects to 3CX or another phone system (PBX); the links show that the data flows into one system.\"><defs><linearGradient id=\"sGhub\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#8FD08A\"\/><stop offset=\"100%\" stop-color=\"#4FA8D8\"\/><\/linearGradient><radialGradient id=\"sGglow\" cx=\"50%\" cy=\"50%\" r=\"50%\"><stop offset=\"0%\" stop-color=\"rgba(79,168,216,.34)\"\/><stop offset=\"100%\" stop-color=\"rgba(79,168,216,0)\"\/><\/radialGradient><pattern id=\"sGgrid\" width=\"28\" height=\"28\" patternUnits=\"userSpaceOnUse\"><path d=\"M28 0H0v28\" fill=\"none\" stroke=\"rgba(255,255,255,.055)\" stroke-width=\"1\"\/><\/pattern><\/defs><rect x=\"0\" y=\"8\" width=\"560\" height=\"356\" fill=\"url(#sGgrid)\"\/><ellipse cx=\"280\" cy=\"197\" rx=\"215\" ry=\"150\" fill=\"url(#sGglow)\"\/><ellipse cx=\"280\" cy=\"197\" rx=\"146\" ry=\"96\" fill=\"none\" stroke=\"rgba(255,255,255,.13)\" stroke-width=\"1\" stroke-dasharray=\"2 7\"\/><ellipse cx=\"280\" cy=\"197\" rx=\"232\" ry=\"158\" fill=\"none\" stroke=\"rgba(255,255,255,.10)\" stroke-width=\"1\" stroke-dasharray=\"2 7\"\/><path d=\"M10 34V18h16M550 34V18h-16M10 336v16h16M550 336v16h-16\" fill=\"none\" stroke=\"rgba(255,255,255,.22)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M166 32L280 196\" stroke=\"rgba(88,214,131,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M278 32L280 196\" stroke=\"rgba(111,190,232,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M390 32L280 196\" stroke=\"rgba(150,128,252,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M77 90L280 196\" stroke=\"rgba(243,176,94,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M477 90L280 196\" stroke=\"rgba(150,128,252,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M68 162L280 196\" stroke=\"rgba(92,214,199,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M493.5 162L280 196\" stroke=\"rgba(150,128,252,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M68 266L280 196\" stroke=\"rgba(243,176,94,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M484.5 266L280 196\" stroke=\"rgba(143,208,138,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M212 330L280 196\" stroke=\"rgba(111,190,232,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><path class=\"tnshub-l\" d=\"M340 330L280 196\" stroke=\"rgba(143,208,138,.45)\" stroke-width=\"1.4\" stroke-linecap=\"round\"\/><ellipse class=\"tnshub-r\" cx=\"280\" cy=\"196\" rx=\"118\" ry=\"62\" fill=\"none\" stroke=\"rgba(143,208,138,.45)\" stroke-width=\"1.2\"\/><ellipse class=\"tnshub-r\" style=\"--rd:1.3s\" cx=\"280\" cy=\"196\" rx=\"118\" ry=\"62\" fill=\"none\" stroke=\"rgba(111,190,232,.40)\" stroke-width=\"1.2\"\/><ellipse class=\"tnshub-r\" style=\"--rd:2.6s\" cx=\"280\" cy=\"196\" rx=\"118\" ry=\"62\" fill=\"none\" stroke=\"rgba(150,128,252,.34)\" stroke-width=\"1.2\"\/><ellipse class=\"tnshub-r\" style=\"--rd:3.9s\" cx=\"280\" cy=\"196\" rx=\"118\" ry=\"62\" fill=\"none\" stroke=\"rgba(92,214,199,.34)\" stroke-width=\"1.2\"\/><g class=\"tnshub-c\"><g fill=\"#FFFFFF\" opacity=\".26\"><rect x=\"180.5\" y=\"204.5\" width=\"199\" height=\"39\" rx=\"19.5\"\/><circle cx=\"232\" cy=\"206\" r=\"31.5\"\/><circle cx=\"286\" cy=\"192\" r=\"43.5\"\/><circle cx=\"344\" cy=\"208\" r=\"29.5\"\/><\/g><g fill=\"#0A1728\" opacity=\".62\"><rect x=\"182\" y=\"206\" width=\"196\" height=\"36\" rx=\"18\"\/><circle cx=\"232\" cy=\"206\" r=\"30\"\/><circle cx=\"286\" cy=\"192\" r=\"42\"\/><circle cx=\"344\" cy=\"208\" r=\"28\"\/><\/g><path d=\"M249.6 171A42 42 0 0 1 322.4 171\" fill=\"none\" stroke=\"url(#sGhub)\" stroke-width=\"3\" stroke-linecap=\"round\"\/><text x=\"280\" y=\"200\" font-size=\"11\" font-weight=\"800\" fill=\"#FFFFFF\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX CLOUD LT<\/text><text x=\"280\" y=\"218\" font-size=\"9\" font-weight=\"600\" fill=\"rgba(255,255,255,.68)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3CX or another phone system (PBX)<\/text><\/g><g id=\"tnshub-a\"><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/whatsapp-calls-in-3cx\/\" aria-label=\"WhatsApp \u2014 Calls and messages over WhatsApp in the same system.\"><g class=\"tnshub-n\" style=\"--d:0s\"><rect x=\"122\" y=\"18\" width=\"88\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(88,214,131,.65)\"\/><circle class=\"tnshub-p\" cx=\"134\" cy=\"32\" r=\"2.6\" fill=\"rgb(88,214,131)\"\/><text x=\"173\" y=\"36\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">WHATSAPP<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/sms-after-missed-call\/\" aria-label=\"SMS \u2014 The customer gets an SMS right after a missed call.\"><g class=\"tnshub-n\" style=\"--d:0.28s\"><rect x=\"250\" y=\"18\" width=\"56\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(111,190,232,.65)\"\/><circle class=\"tnshub-p\" cx=\"262\" cy=\"32\" r=\"2.6\" fill=\"rgb(111,190,232)\"\/><text x=\"285\" y=\"36\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">SMS<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/ai-agents\/\" aria-label=\"AI agent \u2014 AI answers, replies and hands the conversation to a person.\"><g class=\"tnshub-n\" style=\"--d:0.56s\"><rect x=\"344\" y=\"18\" width=\"92\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(150,128,252,.65)\"\/><circle class=\"tnshub-p\" cx=\"356\" cy=\"32\" r=\"2.6\" fill=\"rgb(150,128,252)\"\/><text x=\"397\" y=\"36\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">AI AGENT<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/automatic-call-backs\/\" aria-label=\"Call back \u2014 The system calls back the customer whose call went unanswered.\"><g class=\"tnshub-n\" style=\"--d:0.84s\"><rect x=\"14\" y=\"76\" width=\"126\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(243,176,94,.65)\"\/><circle class=\"tnshub-p\" cx=\"26\" cy=\"90\" r=\"2.6\" fill=\"rgb(243,176,94)\"\/><text x=\"84\" y=\"94\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">CALL BACK<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/api-call-events-integration\/\" aria-label=\"API Call Events \u2014 Call events travel into your CRM or ERP the moment they happen.\"><g class=\"tnshub-n\" style=\"--d:1.12s\"><rect x=\"410\" y=\"76\" width=\"134\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(150,128,252,.65)\"\/><circle class=\"tnshub-p\" cx=\"422\" cy=\"90\" r=\"2.6\" fill=\"rgb(150,128,252)\"\/><text x=\"484\" y=\"94\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">API CALL EVENTS<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/agent-desktop\/\" aria-label=\"Agent Desktop \u2014 One window for the agent: calls, email and the customer card.\"><g class=\"tnshub-n\" style=\"--d:1.4s\"><rect x=\"8\" y=\"148\" width=\"120\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(92,214,199,.65)\"\/><circle class=\"tnshub-p\" cx=\"20\" cy=\"162\" r=\"2.6\" fill=\"rgb(92,214,199)\"\/><text x=\"75\" y=\"166\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">AGENT DESKTOP<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/ai-call-analytics\/\" aria-label=\"AI analytics \u2014 The conversation becomes text with a summary, sentiment and keywords.\"><g class=\"tnshub-n\" style=\"--d:1.68s\"><rect x=\"437\" y=\"148\" width=\"113\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(150,128,252,.65)\"\/><circle class=\"tnshub-p\" cx=\"449\" cy=\"162\" r=\"2.6\" fill=\"rgb(150,128,252)\"\/><text x=\"500.5\" y=\"166\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">AI ANALYTICS<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/makecall-api\/\" aria-label=\"MakeCall \u2014 A call is started from your system with a single API request.\"><g class=\"tnshub-n\" style=\"--d:1.96s\"><rect x=\"26\" y=\"252\" width=\"84\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(243,176,94,.65)\"\/><circle class=\"tnshub-p\" cx=\"38\" cy=\"266\" r=\"2.6\" fill=\"rgb(243,176,94)\"\/><text x=\"75\" y=\"270\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">MAKECALL<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/next-call-auto-connect\/\" aria-label=\"NEXT Call \u2014 The agent joins only once the customer confirms on the IVR.\"><g class=\"tnshub-n\" style=\"--d:2.24s\"><rect x=\"439\" y=\"252\" width=\"91\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(143,208,138,.65)\"\/><circle class=\"tnshub-p\" cx=\"451\" cy=\"266\" r=\"2.6\" fill=\"rgb(143,208,138)\"\/><text x=\"491.5\" y=\"270\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">NEXT CALL<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/call-comments\/\" aria-label=\"Comments \u2014 The comment and tag stay with the call and are found by search.\"><g class=\"tnshub-n\" style=\"--d:2.52s\"><rect x=\"166\" y=\"316\" width=\"92\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(111,190,232,.65)\"\/><circle class=\"tnshub-p\" cx=\"178\" cy=\"330\" r=\"2.6\" fill=\"rgb(111,190,232)\"\/><text x=\"219\" y=\"334\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">COMMENTS<\/text><\/g><\/a><a class=\"tnshub-a\" href=\"https:\/\/3cxcloud.lt\/en\/helpdesk-ticket-management\/\" aria-label=\"HELPDesk \u2014 Calls, email, chat and SMS \u2014 in one request list.\"><g class=\"tnshub-n\" style=\"--d:2.8s\"><rect x=\"298\" y=\"316\" width=\"84\" height=\"28\" rx=\"14\" fill=\"rgba(9,20,38,.55)\" stroke=\"rgba(143,208,138,.65)\"\/><circle class=\"tnshub-p\" cx=\"310\" cy=\"330\" r=\"2.6\" fill=\"rgb(143,208,138)\"\/><text x=\"347\" y=\"334\" font-size=\"9\" font-weight=\"800\" fill=\"#EAF3FB\" text-anchor=\"middle\" letter-spacing=\".05em\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">HELPDESK<\/text><\/g><\/a><\/g><g id=\"tnshub-t\"><g class=\"tnshub-tip\"><rect x=\"122\" y=\"54\" width=\"204\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(88,214,131,.55)\"\/><text x=\"133\" y=\"71\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Calls and messages over WhatsApp<\/text><text x=\"133\" y=\"84\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">in the same system.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"250\" y=\"54\" width=\"172\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(111,190,232,.55)\"\/><text x=\"261\" y=\"71\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The customer gets an SMS right after<\/text><text x=\"261\" y=\"84\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">a missed call.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"237\" y=\"54\" width=\"199\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(150,128,252,.55)\"\/><text x=\"248\" y=\"71\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">AI answers, replies and hands the<\/text><text x=\"248\" y=\"84\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">conversation to a person.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"14\" y=\"112\" width=\"204\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(243,176,94,.55)\"\/><text x=\"25\" y=\"129\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The system calls back the customer<\/text><text x=\"25\" y=\"142\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">whose call went unanswered.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"340\" y=\"112\" width=\"204\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(150,128,252,.55)\"\/><text x=\"351\" y=\"129\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Call events travel into your CRM<\/text><text x=\"351\" y=\"142\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">or ERP the moment they happen.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"8\" y=\"184\" width=\"204\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(92,214,199,.55)\"\/><text x=\"19\" y=\"201\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">One window for the agent: calls,<\/text><text x=\"19\" y=\"214\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">email and the customer card.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"356\" y=\"184\" width=\"194\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(150,128,252,.55)\"\/><text x=\"367\" y=\"201\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The conversation becomes text with<\/text><text x=\"367\" y=\"214\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">a summary, sentiment and keywords.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"26\" y=\"196\" width=\"172\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(243,176,94,.55)\"\/><text x=\"37\" y=\"213\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">A call is started from your system<\/text><text x=\"37\" y=\"226\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">with a single API request.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"336\" y=\"196\" width=\"194\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(143,208,138,.55)\"\/><text x=\"347\" y=\"213\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The agent joins only once the<\/text><text x=\"347\" y=\"226\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">customer confirms on the IVR.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"166\" y=\"260\" width=\"178\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(111,190,232,.55)\"\/><text x=\"177\" y=\"277\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The comment and tag stay with the<\/text><text x=\"177\" y=\"290\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">call and are found by search.<\/text><\/g><g class=\"tnshub-tip\"><rect x=\"178\" y=\"260\" width=\"204\" height=\"46\" rx=\"10\" fill=\"#0A1728\" fill-opacity=\".96\" stroke=\"rgba(143,208,138,.55)\"\/><text x=\"189\" y=\"277\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Calls, email, chat and SMS \u2014<\/text><text x=\"189\" y=\"290\" font-size=\"8.5\" font-weight=\"600\" fill=\"rgba(234,243,251,.88)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">in one request list.<\/text><\/g><\/g><\/svg><\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Solutions<\/span><\/p>\n<h2>What can we add to your phone system?<\/h2>\n<p class=\"tnspro-sub\">Every solution works on its own. Press \u201cRequest\u201d and tell us how the process runs today \u2014 we will reply with what can actually be done.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Three steps: you pick a solution, we connect it to the phone system, we launch and fine-tune it to the process.\"><text x=\"30\" y=\"24\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">HOW WE START<\/text><path d=\"M140 110h600\" stroke=\"#DCE6EE\" stroke-width=\"3\" stroke-linecap=\"round\"\/><circle cx=\"140\" cy=\"110\" r=\"32\" fill=\"#FFFFFF\" stroke=\"#1B93D1\" stroke-width=\"2.5\"\/><text x=\"140\" y=\"119\" font-size=\"20\" font-weight=\"800\" fill=\"#1B93D1\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">1<\/text><text x=\"140\" y=\"176\" font-size=\"13\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">You pick a solution<\/text><text x=\"140\" y=\"197\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">We start with a single case<\/text><circle cx=\"440\" cy=\"110\" r=\"32\" fill=\"#FFFFFF\" stroke=\"#7A5AF8\" stroke-width=\"2.5\"\/><text x=\"440\" y=\"119\" font-size=\"20\" font-weight=\"800\" fill=\"#7A5AF8\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">2<\/text><text x=\"440\" y=\"176\" font-size=\"13\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">We connect it to the phone system<\/text><text x=\"440\" y=\"197\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">To your existing PBX and 3CX<\/text><circle cx=\"740\" cy=\"110\" r=\"32\" fill=\"#FFFFFF\" stroke=\"#4E9B3C\" stroke-width=\"2.5\"\/><text x=\"740\" y=\"119\" font-size=\"20\" font-weight=\"800\" fill=\"#4E9B3C\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">3<\/text><text x=\"740\" y=\"176\" font-size=\"13\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">We launch and fine-tune it<\/text><text x=\"740\" y=\"197\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">The rest follow once you see the result<\/text><\/svg><\/div>\n<ul class=\"tnssol-grid\">\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><path d=\"M21 4v5h-5\"\/><path d=\"M20.4 9A8 8 0 0 0 13 4\"\/><\/svg><\/div>\n<h3>Automatic call back after a missed call<\/h3>\n<p>The system calls the customer back after an unanswered call \u2014 following the order you set, not whenever someone remembers.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/automatic-call-backs\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 6a2.5 2.5 0 0 1 2.5-2.5h11A2.5 2.5 0 0 1 20 6v7a2.5 2.5 0 0 1-2.5 2.5H10l-5 3.7V6z\"\/><path d=\"M8.5 8h7M8.5 11.5h4\"\/><\/svg><\/div>\n<h3>Automatic SMS after a missed call<\/h3>\n<p>The customer gets an SMS right after the missed call, and the team gets a message into the 3CX chat, so the missed call is visible in the queue and in the 3CX mobile app too.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/sms-after-missed-call\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 12h4l2.5-6 4 12 2.5-6H21\"\/><\/svg><\/div>\n<h3>API Call Events<\/h3>\n<p>Call events travel into your CRM, ERP or any other system the moment they happen \u2014 together with the recording and the history.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/api-call-events-integration\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><path d=\"M17 3v7M13.5 6.5h7\"\/><\/svg><\/div>\n<h3>MakeCall<\/h3>\n<p>A call is started from your system with a single API request. You can also set which external number the customer sees.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/makecall-api\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"5\" cy=\"12\" r=\"2.4\"\/><circle cx=\"19\" cy=\"12\" r=\"2.4\"\/><path d=\"M7.6 12h8.8\"\/><path d=\"M13.6 9.2 16.4 12l-2.8 2.8\"\/><\/svg><\/div>\n<h3>NEXT Call \u2013 automatic connection to an agent<\/h3>\n<p>The system calls the customer itself and brings in an agent only once the customer confirms on the IVR that they want to talk. Agents only speak to interested customers.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/next-call-auto-connect\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3.6 14.6 9l5.8.8-4.2 4.1 1 5.8L12 17l-5.2 2.7 1-5.8L3.6 9.8 9.4 9z\"\/><\/svg><\/div>\n<h3>Automatic survey call<\/h3>\n<p>An automatic voice survey with keypad voting, and during the call the customer can be put through to an agent.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/call-sms-surveys\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M11 4.5H6A2 2 0 0 0 4 6.5v11a2 2 0 0 0 2 2h11a2 2 0 0 0 2-2v-5\"\/><path d=\"M17.4 3.6a1.9 1.9 0 0 1 2.7 2.7L12.6 13.8l-3.5.8.8-3.5z\"\/><\/svg><\/div>\n<h3>Call commenting<\/h3>\n<p>After the conversation the employee writes a comment and tags the topic, and can turn it into a request. Comments stay in the call history and are found by search.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/call-comments\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.6\"\/><path d=\"M8.4 14.2a4.6 4.6 0 0 0 7.2 0\"\/><path d=\"M9.3 9.6h.01M14.7 9.6h.01\"\/><\/svg><\/div>\n<h3>Call rating after the conversation<\/h3>\n<p>The customer rates the conversation right after it, and the results roll up into NPS and CSAT.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/nps-csat\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"4.5\" width=\"18\" height=\"15\" rx=\"2.5\"\/><path d=\"M3 9h18\"\/><path d=\"M9.6 12.6 7.6 14.6l2 2M14.4 12.6l2 2-2 2\"\/><\/svg><\/div>\n<h3>Custom software development and 3CX add-ons<\/h3>\n<p>An add-on for your existing 3CX or a separate app for the browser, Windows, Android and iOS \u2014 with reports, automated processes and REST API integration.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-custom-development\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>API integration<\/h3>\n<p>Call control, sending and receiving SMS, the customer card on screen, plus recordings and history in your CRM or ERP \u2014 through one REST API.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/api-integration\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3.5\" y=\"12.5\" width=\"17\" height=\"7\" rx=\"2\"\/><path d=\"M12 9.5V3M8.5 6.5 12 3l3.5 3.5\"\/><circle cx=\"7.5\" cy=\"16\" r=\"1.1\"\/><circle cx=\"11\" cy=\"16\" r=\"1.1\"\/><\/svg><\/div>\n<h3>Legacy PBX upgrade<\/h3>\n<p>Upgrading a legacy Siemens, UNIFY or Alcatel system to 3CX: both run together, the numbers stay the same, and the migration goes in stages.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/legacy-pbx-upgrade\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3.5 20h17\"\/><path d=\"M6.5 20v-6M11 20V8m4.5 12v-9m4.5 9V5\"\/><\/svg><\/div>\n<h3>AI call analytics<\/h3>\n<p>The conversation becomes text, and from it a summary, the sentiment and the keywords are extracted, with the result travelling into a request or the customer history.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/ai-call-analytics\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.6 13.6v-1.5a7.4 7.4 0 0 1 14.8 0v1.5\"\/><path d=\"M4.6 12.4h1.4a1.3 1.3 0 0 1 1.3 1.3v2.5a1.3 1.3 0 0 1-1.3 1.3H4.6z\"\/><path d=\"M19.4 12.4H18a1.3 1.3 0 0 0-1.3 1.3v2.5a1.3 1.3 0 0 0 1.3 1.3h1.4z\"\/><path d=\"M19.4 17.5a2.5 2.5 0 0 1-2.5 2.5h-2.8\"\/><\/svg><\/div>\n<h3>HELPDesk \u2013 customer request management<\/h3>\n<p>Calls, email, web chat and SMS come together in one request list with statuses, tags and automatic replies.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/helpdesk-ticket-management\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<li class=\"tnssol-item\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"4.5\" width=\"18\" height=\"12\" rx=\"2.2\"\/><path d=\"M8.5 20h7M12 16.5V20\"\/><path d=\"M6.5 8.5h5M6.5 11.5h3\"\/><\/svg><\/div>\n<h3>Agent Desktop<\/h3>\n<p>One working window for the agent: calls, email and the customer card in the same place, with no jumping between programs.<\/p>\n<div class=\"tnssol-act\"><a class=\"tnssol-more\" href=\"https:\/\/3cxcloud.lt\/en\/agent-desktop\/\">More<\/a><a class=\"tnssol-order popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request<\/a><\/div>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">What is different<\/span><\/p>\n<h2>How do these solutions differ from standard features?<\/h2>\n<p class=\"tnspro-sub\">This is not a setting out of the box but an addition shaped around the way you work. It connects to the phone system already running, so there is nothing to replace.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Shaped around the process<\/h3>\n<p>The solution follows your order of work, not the other way round.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Works with the existing system<\/h3>\n<p>It connects to your phone system (PBX) and 3CX \u2014 there is no need to replace it.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Launched one at a time<\/h3>\n<p>We start with a single case and add the rest once you see the result.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Where the team already works<\/h3>\n<p>The solution runs in the phone system and in your systems, not in a separate window.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>Frequently asked questions<\/h2>\n<div class=\"tnsc-qa\">\n<h3>What are the 3CX Cloud LT solutions?<\/h3>\n<p>They are additions that connect to your phone system (PBX) and 3CX: call back and SMS after a missed call, AI call analytics, HELPDesk, Agent Desktop, API Call Events, MakeCall, NEXT Call, surveys, comments with tags, call rating, API integration, custom software and a legacy PBX upgrade.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Does the existing phone system have to be replaced?<\/h3>\n<p>No. The solutions connect to what already runs \u2014 to your phone system (PBX) and 3CX.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Can only one solution be launched?<\/h3>\n<p>Yes. Each one works on its own: we start with a single case and add the rest once you see the result.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>How do call events reach a CRM or ERP?<\/h3>\n<p>Through API Call Events: every incoming and outgoing call is passed to your system the moment it happens, together with the recording and the history.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Can calls be started straight from our own system?<\/h3>\n<p>Yes. MakeCall starts a call with a single API request, and the same request sets the external number that is shown (CallerID).<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>How is a solution ordered?<\/h3>\n<p>Press \u201cRequest\u201d and tell us which solution you need and how the process runs today \u2014 we will reply with what can actually be done.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Next step<\/span><\/p>\n<h2>Let us go through your case<\/h2>\n<p>Tell us which solution you need and how the process runs today.<\/p>\n<p><a class=\"tnsh-btn popmake-8175\" href=\"#sprendimo-uzklausa\" role=\"button\">Request a solution<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"ItemList\",\"@id\":\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-lt-solutions\/#list\",\"url\":\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-lt-solutions\/\",\"name\":\"3CX Cloud LT solutions\",\"description\":\"Solutions that connect to your phone system (PBX) and 3CX.\",\"inLanguage\":\"en\",\"numberOfItems\":14,\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Automatic call back after a missed call\",\"url\":\"https:\/\/3cxcloud.lt\/en\/automatic-call-backs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automatic SMS after a missed call\",\"url\":\"https:\/\/3cxcloud.lt\/en\/sms-after-missed-call\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"API Call Events\",\"url\":\"https:\/\/3cxcloud.lt\/en\/api-call-events-integration\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"MakeCall\",\"url\":\"https:\/\/3cxcloud.lt\/en\/makecall-api\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"NEXT Call \u2013 automatic connection to an agent\",\"url\":\"https:\/\/3cxcloud.lt\/en\/next-call-auto-connect\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"Automatic survey call\",\"url\":\"https:\/\/3cxcloud.lt\/en\/call-sms-surveys\/\"},{\"@type\":\"ListItem\",\"position\":7,\"name\":\"Call commenting\",\"url\":\"https:\/\/3cxcloud.lt\/en\/call-comments\/\"},{\"@type\":\"ListItem\",\"position\":8,\"name\":\"Call rating after the conversation\",\"url\":\"https:\/\/3cxcloud.lt\/en\/nps-csat\/\"},{\"@type\":\"ListItem\",\"position\":9,\"name\":\"Custom software development and 3CX add-ons\",\"url\":\"https:\/\/3cxcloud.lt\/en\/3cx-custom-development\/\"},{\"@type\":\"ListItem\",\"position\":10,\"name\":\"API integration\",\"url\":\"https:\/\/3cxcloud.lt\/en\/api-integration\/\"},{\"@type\":\"ListItem\",\"position\":11,\"name\":\"Legacy PBX upgrade\",\"url\":\"https:\/\/3cxcloud.lt\/en\/legacy-pbx-upgrade\/\"},{\"@type\":\"ListItem\",\"position\":12,\"name\":\"AI call analytics\",\"url\":\"https:\/\/3cxcloud.lt\/en\/ai-call-analytics\/\"},{\"@type\":\"ListItem\",\"position\":13,\"name\":\"HELPDesk \u2013 customer request management\",\"url\":\"https:\/\/3cxcloud.lt\/en\/helpdesk-ticket-management\/\"},{\"@type\":\"ListItem\",\"position\":14,\"name\":\"Agent Desktop\",\"url\":\"https:\/\/3cxcloud.lt\/en\/agent-desktop\/\"}]}<\/script><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What are the 3CX Cloud LT solutions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"They are additions that connect to your phone system (PBX) and 3CX: call back and SMS after a missed call, AI call analytics, HELPDesk, Agent Desktop, API Call Events, MakeCall, NEXT Call, surveys, comments with tags, call rating, API integration, custom software and a legacy PBX upgrade.\"}},{\"@type\":\"Question\",\"name\":\"Does the existing phone system have to be replaced?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. The solutions connect to what already runs \u2014 to your phone system (PBX) and 3CX.\"}},{\"@type\":\"Question\",\"name\":\"Can only one solution be launched?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. 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