{"id":14097,"date":"2026-08-31T23:20:49","date_gmt":"2026-08-31T21:20:49","guid":{"rendered":"https:\/\/3cxcloud.lt\/api-call-events-integration\/"},"modified":"2026-09-01T11:20:45","modified_gmt":"2026-09-01T09:20:45","slug":"api-call-events-integration","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/api-call-events-integration\/","title":{"rendered":"API Call Events \u2013 call events in your system"},"content":{"rendered":"
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API CALL EVENTS<\/h1>\n

Call events in your system the moment they happen<\/p>\n

Every incoming and outgoing call is passed to your CRM, ERP or another system when it happens. The recording and the history come with it, so nothing has to be keyed in by hand.<\/p>\n

Request a solution<\/a>All solutions<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n
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How it works<\/span><\/p>\n

When does the data appear in your system?<\/h2>\n

The moment the call happens \u2014 not after the shift and not from a report. The employee sees the customer card with the call history while still talking, and the manager sees the real state of the day.<\/p>\n<\/header>\n