{"id":14098,"date":"2026-08-31T23:20:50","date_gmt":"2026-08-31T21:20:50","guid":{"rendered":"https:\/\/3cxcloud.lt\/makecall-api\/"},"modified":"2026-09-01T11:20:45","modified_gmt":"2026-09-01T09:20:45","slug":"makecall-api","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/makecall-api\/","title":{"rendered":"MakeCall \u2013 a call from your system over the API"},"content":{"rendered":"
\n
\n
\n
\n

MAKECALL<\/h1>\n

A call started from your system<\/p>\n

One API request \u2014 and the call is started straight from your CRM, ERP or any other system. The same request sets the external number that is shown, so the customer sees the number you want them to see.<\/p>\n

Request a solution<\/a>All solutions<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n
\n
How it works<\/span><\/p>\n

How does an employee start a call?<\/h2>\n

They press the number in the same system they work in. There is nothing to dial by hand, so no mistakes creep in, and the call is tied straight to the customer whose card is open. The number shown to the recipient is set at the same time.<\/p>\n<\/header>\n