{"id":15450,"date":"2026-11-04T23:23:12","date_gmt":"2026-11-04T21:23:12","guid":{"rendered":"https:\/\/3cxcloud.lt\/alert-automatic-call-notification\/"},"modified":"2026-11-04T23:23:13","modified_gmt":"2026-11-04T21:23:13","slug":"alert-automatic-call-notification","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/en\/alert-automatic-call-notification\/","title":{"rendered":"ALERT \u2013 automatic alerting by phone call"},"content":{"rendered":"<div class=\"tnsal\">\n<div class=\"tnsal-band tnsal-band--deep tnsal-hero\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-hero-txt\">\n      <span class=\"tnsal-eyebrow\">ALERT \u00b7 <span class=\"tnsal-brand\">3cxCloud.LT<\/span><\/span><\/p>\n<h1>Critical events must not go unanswered.<\/h1>\n<p class=\"tnsal-lead\">A notification your system already sends by email becomes a phone call. ALERT calls the responsible employee, waits for confirmation and, if none comes, continues according to the defined scenario. Around the clock, without an on-duty operator.<\/p>\n<ul class=\"tnsal-accents\">\n<li><span class=\"tnsal-dot\"><\/span>Email \u2192 call<\/li>\n<li><span class=\"tnsal-dot\"><\/span>Works 24\/7<\/li>\n<li><span class=\"tnsal-dot\"><\/span>Automatic calls<\/li>\n<li><span class=\"tnsal-dot\"><\/span>Recipient confirmations<\/li>\n<li><span class=\"tnsal-dot\"><\/span>Escalation scenarios<\/li>\n<\/ul>\n<div class=\"tnsal-cta-row\">\n        <a class=\"tnsal-btn tnsal-btn--main popmake-8175\" href=\"#\">Discuss a solution<\/a><br \/>\n        <a class=\"tnsal-btn tnsal-btn--ghost\" href=\"#kaip-veikia\">How it works<\/a>\n      <\/div>\n<\/p><\/div>\n<div class=\"tnsal-phone\" role=\"img\" aria-label=\"Incoming automatic call: a critical event is reported, the recipient confirms receipt using the phone keypad, and the response and time are recorded.\">\n<div class=\"tnsal-phone-top\">\n        <span class=\"tnsal-ring\"><i><\/i><\/span><br \/>\n        <span>Incoming call<\/span>\n      <\/div>\n<div class=\"tnsal-phone-title\">Automatic notification<\/div>\n<div class=\"tnsal-phone-sub\">Confirmation required<\/div>\n<div class=\"tnsal-phone-msg\">\u201cA critical event has been detected. Please confirm that you have received this message.\u201d<\/div>\n<div class=\"tnsal-keys\">\n        <span class=\"tnsal-key tnsal-key--on\"><b>1<\/b>Confirm<\/span><br \/>\n        <span class=\"tnsal-key\"><b>2<\/b>Pass to someone else<\/span>\n      <\/div>\n<div class=\"tnsal-phone-foot\">\n        <span class=\"tnsal-tag\"><br \/>\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><br \/>\n          Confirmed<br \/>\n        <\/span><br \/>\n        <span>Response and time recorded<\/span>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band tnsal-band--alt\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-head\">\n      <span class=\"tnsal-eyebrow\">Where it starts<\/span><\/p>\n<h2>An email becomes a call.<\/h2>\n<p class=\"tnsal-lead\">Your systems already send notifications by email. ALERT recognises the ones that matter and calls the responsible person at that very moment. The trigger can also be an SMS \u2014 for example, from an equipment controller that has no internet connection.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-conv\">\n<div class=\"tnsal-conv-card tnsal-conv-mail\">\n<div class=\"tnsal-conv-head\">\n          <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\/><path d=\"m2 7 10 6 10-6\"\/><\/svg><br \/>\n          Email received<br \/>\n          <time>03:14<\/time>\n        <\/div>\n<div class=\"tnsal-rows\">\n<div><b>From:<\/b><span>monitoring@imone.lt<\/span><\/div>\n<div><b>Subject:<\/b><span>CRITICAL: Server not responding<\/span><\/div>\n<div><b>To:<\/b><span>it@imone.lt<\/span><\/div>\n<\/p><\/div>\n<div class=\"tnsal-conv-foot\">\n          <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 8v5M12 16h.01\"\/><\/svg><br \/>\n          <span>It sits in the inbox. Nobody will see it until morning.<\/span>\n        <\/div>\n<\/p><\/div>\n<div class=\"tnsal-conv-arrow\" aria-hidden=\"true\">\n        <em>ALERT<\/em><br \/>\n        <svg width=\"44\" height=\"22\" viewBox=\"0 0 44 22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M2 11h38\"\/><path d=\"m32 3 8 8-8 8\"\/><\/svg>\n      <\/div>\n<div class=\"tnsal-conv-card tnsal-conv-call\">\n<div class=\"tnsal-conv-head\">\n          <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.8a16 16 0 0 0 6 6l1.2-1.2a2 2 0 0 1 2.1-.5c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.8 2.1z\"\/><\/svg><br \/>\n          Call<br \/>\n          <time>03:14<\/time>\n        <\/div>\n<div class=\"tnsal-rows\">\n<div><b>To:<\/b><span>on-duty IT specialist<\/span><\/div>\n<\/p><\/div>\n<p class=\"tnsal-conv-say\">\u201cThe monitoring system has detected a critical event. Please confirm that you have received this message.\u201d<\/p>\n<div class=\"tnsal-conv-foot\">\n          <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><br \/>\n          <span>Confirmed. Response and time recorded.<\/span>\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"tnsal-ex-grid\">\n<div class=\"tnsal-ex\">\n        <span class=\"tnsal-ex-tag\">Monitoring system<\/span><\/p>\n<div class=\"tnsal-ex-mail\">\n          <b>From:<\/b> monitoring@imone.lt<br \/>\n          <b>Subject:<\/b> CRITICAL: Disk space low\n        <\/div>\n<div class=\"tnsal-ex-down\">\n          <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 4v14\"\/><path d=\"m5 13 7 7 7-7\"\/><\/svg><br \/>\n          Call within seconds\n        <\/div>\n<p class=\"tnsal-ex-say\">\u201cThe monitoring system has detected a critical event. Please confirm that you have received this message.\u201d<\/p>\n<div class=\"tnsal-ex-who\">\n          <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><br \/>\n          On-duty IT specialist\n        <\/div>\n<\/p><\/div>\n<div class=\"tnsal-ex\">\n        <span class=\"tnsal-ex-tag\">Equipment controller<\/span><\/p>\n<div class=\"tnsal-ex-mail\">\n          <b>SMS from:<\/b> +370 6xx xxxxx<br \/>\n          <b>Message:<\/b> ALARM TEMP HIGH\n        <\/div>\n<div class=\"tnsal-ex-down\">\n          <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 4v14\"\/><path d=\"m5 13 7 7 7-7\"\/><\/svg><br \/>\n          Call within seconds\n        <\/div>\n<p class=\"tnsal-ex-say\">\u201cAn equipment alarm has been detected. Please confirm that you have received this message.\u201d<\/p>\n<div class=\"tnsal-ex-who\">\n          <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><br \/>\n          On-duty maintenance engineer\n        <\/div>\n<\/p><\/div>\n<div class=\"tnsal-ex\">\n        <span class=\"tnsal-ex-tag\">Business system<\/span><\/p>\n<div class=\"tnsal-ex-mail\">\n          <b>From:<\/b> uzsakymai@imone.lt<br \/>\n          <b>Subject:<\/b> New urgent order\n        <\/div>\n<div class=\"tnsal-ex-down\">\n          <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 4v14\"\/><path d=\"m5 13 7 7 7-7\"\/><\/svg><br \/>\n          Call within seconds\n        <\/div>\n<p class=\"tnsal-ex-say\">\u201cAn urgent order has been received and needs your confirmation. Please confirm that you have received this message.\u201d<\/p>\n<div class=\"tnsal-ex-who\">\n          <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><br \/>\n          Sales manager\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p class=\"tnsal-note\">Three examples from different areas. You set the sender, subject criteria, message text and recipient yourself.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-prob\">\n<div class=\"tnsal-head\">\n        <span class=\"tnsal-eyebrow\">The problem<\/span><\/p>\n<h2>Why is a notification alone not enough?<\/h2>\n<p class=\"tnsal-lead\">A notification only does its job when someone sees it. Critical events need active alerting and clear confirmation that the message has reached a person.<\/p>\n<\/p><\/div>\n<ul class=\"tnsal-prob-list\">\n<li class=\"tnsal-prob-item\">\n          <span class=\"tnsal-prob-ico\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/span><\/p>\n<p><strong>The notification goes unnoticed.<\/strong> At night, at the weekend or on a busy working day it drowns among other messages.<\/p>\n<\/li>\n<li class=\"tnsal-prob-item\">\n          <span class=\"tnsal-prob-ico\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/span><\/p>\n<p><strong>Time passes without a reaction.<\/strong> An unread warning is noticed only when the consequences are already visible.<\/p>\n<\/li>\n<li class=\"tnsal-prob-item\">\n          <span class=\"tnsal-prob-ico\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M9 11l3 3L22 4\"\/><path d=\"M21 12v7a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h11\"\/><\/svg><\/span><\/p>\n<p><strong>There is no confirmation.<\/strong> A sent message does not tell you whether anyone read it and acted on it.<\/p>\n<\/li>\n<li class=\"tnsal-prob-item\">\n          <span class=\"tnsal-prob-ico\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 11h-6\"\/><\/svg><\/span><\/p>\n<p><strong>It is unclear who responds.<\/strong> When the first person does not answer, the notification chain often breaks.<\/p>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band tnsal-band--alt\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-head\">\n      <span class=\"tnsal-eyebrow\">Benefits<\/span><\/p>\n<h2>What does automated alerting give you?<\/h2>\n<p class=\"tnsal-lead\">ALERT is a 3cxCloud.LT solution that turns a notification into a phone call and never leaves it unanswered.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-grid tnsal-grid--3\">\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 6.5V12l3.5 2\"\/><\/svg><\/span><\/p>\n<h3>Automatic alerting 24\/7<\/h3>\n<p>The event is captured and alerting starts at that very moment \u2014 at night, at the weekend or during holidays.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.8a16 16 0 0 0 6 6l1.2-1.2a2 2 0 0 1 2.1-.5c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.8 2.1z\"\/><\/svg><\/span><\/p>\n<h3>Voice calls with prepared messages<\/h3>\n<p>The phone rings until it is answered. The message can be read out by voice or played as a pre-recorded announcement.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M9 12.5l2.2 2.2L15.5 10\"\/><circle cx=\"12\" cy=\"12\" r=\"9\"\/><\/svg><\/span><\/p>\n<h3>Recipient confirmation logging<\/h3>\n<p>The employee confirms receipt using the phone keypad. The response and its time are recorded.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 5h6v6H4zM14 13h6v6h-6z\"\/><path d=\"M10 8h4a2 2 0 0 1 2 2v3\"\/><\/svg><\/span><\/p>\n<h3>Escalation scenarios<\/h3>\n<p>If there is no response, alerting continues: the call is repeated, the next person is notified, or the whole group.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 4h16v12H7l-3 3z\"\/><path d=\"M8.5 10h.01M12 10h.01M15.5 10h.01\"\/><\/svg><\/span><\/p>\n<h3>SMS and additional channels<\/h3>\n<p>A text message can go together with the call or as a separate channel \u2014 whichever suits you better.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-card\">\n        <span class=\"tnsal-card-ico\"><svg width=\"21\" height=\"21\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15a3 3 0 1 0 0-6 3 3 0 0 0 0 6z\"\/><path d=\"M19.4 15a1.6 1.6 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.6 1.6 0 0 0-1.8-.3 1.6 1.6 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1A1.6 1.6 0 0 0 9 19.4a1.6 1.6 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.6 1.6 0 0 0 .3-1.8 1.6 1.6 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1A1.6 1.6 0 0 0 4.6 9a1.6 1.6 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.6 1.6 0 0 0 1.8.3H9a1.6 1.6 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.6 1.6 0 0 0 1 1.5 1.6 1.6 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.6 1.6 0 0 0-.3 1.8V9a1.6 1.6 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.6 1.6 0 0 0-1.5 1z\"\/><\/svg><\/span><\/p>\n<h3>Tailored to your processes<\/h3>\n<p>The scenario follows your organisation\u2019s procedures: who is notified and in what order, what is asked, and when to move on.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band\" id=\"kaip-veikia\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-head\">\n      <span class=\"tnsal-eyebrow\">How it works<\/span><\/p>\n<h2>How does ALERT work?<\/h2>\n<p class=\"tnsal-lead\">One event \u2014 a complete automatic response process. From the signal to the recorded result, the system does everything itself.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-proc\">\n<div class=\"tnsal-pstep tnsal-pstep--alert\">\n        <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M10.3 3.9 1.9 18a2 2 0 0 0 1.7 3h16.8a2 2 0 0 0 1.7-3L13.7 3.9a2 2 0 0 0-3.4 0z\"\/><path d=\"M12 9v4M12 17h.01\"\/><\/svg><\/span><br \/>\n        <b>A critical event is detected<\/b><br \/>\n        <span>An incident, a failure or another business signal<\/span>\n      <\/div>\n<div class=\"tnsal-parrow\" aria-hidden=\"true\"><svg width=\"14\" height=\"22\" viewBox=\"0 0 14 22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 1v19\"\/><path d=\"m1 14 6 6 6-6\"\/><\/svg><\/div>\n<div class=\"tnsal-pstep\">\n        <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.8a16 16 0 0 0 6 6l1.2-1.2a2 2 0 0 1 2.1-.5c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.8 2.1z\"\/><\/svg><\/span><br \/>\n        <b>Automatic alerting<\/b><br \/>\n        <span>A call, an SMS or both channels together<\/span>\n      <\/div>\n<div class=\"tnsal-parrow\" aria-hidden=\"true\"><svg width=\"14\" height=\"22\" viewBox=\"0 0 14 22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 1v19\"\/><path d=\"m1 14 6 6 6-6\"\/><\/svg><\/div>\n<div class=\"tnsal-pstep\">\n        <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9.5\"\/><path d=\"m8.4 12.3 2.4 2.4 4.8-4.8\"\/><\/svg><\/span><br \/>\n        <b>Recipient confirmation<\/b><br \/>\n        <span>The recipient\u2019s reaction is recorded<\/span>\n      <\/div>\n<div class=\"tnsal-pfork\" aria-hidden=\"true\"><i><\/i><i><\/i><\/div>\n<div class=\"tnsal-psplit\">\n<div class=\"tnsal-pstep tnsal-pstep--ok\">\n          <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><\/span><br \/>\n          <b>Confirmed<\/b><br \/>\n          <span>The defined completion actions are carried out<\/span>\n        <\/div>\n<div class=\"tnsal-pstep tnsal-pstep--esc\">\n          <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 18V9a3 3 0 0 1 3-3h8\"\/><path d=\"m13 3 3.5 3L13 9\"\/><path d=\"M5 18h14\"\/><path d=\"m16 15 3 3-3 3\"\/><\/svg><\/span><br \/>\n          <b>Not confirmed<\/b><br \/>\n          <span>The escalation scenario is activated<\/span>\n        <\/div>\n<\/p><\/div>\n<div class=\"tnsal-parrow\" aria-hidden=\"true\"><svg width=\"14\" height=\"22\" viewBox=\"0 0 14 22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 1v19\"\/><path d=\"m1 14 6 6 6-6\"\/><\/svg><\/div>\n<div class=\"tnsal-pstep\">\n        <span class=\"tnsal-pstep-ico\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"5\" y=\"4\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 4V2.8A.8.8 0 0 1 9.8 2h4.4a.8.8 0 0 1 .8.8V4\"\/><path d=\"M9 11h6M9 15h4\"\/><\/svg><\/span><br \/>\n        <b>Result logging<\/b><br \/>\n        <span>Alerting history and optional transfer to a CRM<\/span>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band tnsal-band--alt\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-esc\">\n<div class=\"tnsal-head\">\n        <span class=\"tnsal-eyebrow\">Escalation<\/span><\/p>\n<h2>If the first employee does not respond, ALERT keeps going.<\/h2>\n<p class=\"tnsal-lead\">Alerting does not stop after a single attempt. The scenario moves on to the next person by itself, and every step is recorded.<\/p>\n<p class=\"tnsal-note\">Below is an example chain. You set the number of levels, their order and the waiting time yourself.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-chain\">\n<div class=\"tnsal-link tnsal-link--1\">\n          <span class=\"tnsal-link-ico\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><\/span><br \/>\n          <span><b>On-duty specialist<\/b><span>Call, waiting for confirmation<\/span><\/span>\n        <\/div>\n<div class=\"tnsal-gap\"><i><\/i><em>no response<\/em><\/div>\n<div class=\"tnsal-link tnsal-link--2\">\n          <span class=\"tnsal-link-ico\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><\/span><br \/>\n          <span><b>Backup specialist<\/b><span>Call and SMS at the same time<\/span><\/span>\n        <\/div>\n<div class=\"tnsal-gap\"><i><\/i><em>no response<\/em><\/div>\n<div class=\"tnsal-link tnsal-link--3\">\n          <span class=\"tnsal-link-ico\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 0 0-3-3.9\"\/><path d=\"M16 3.1a4 4 0 0 1 0 7.8\"\/><\/svg><\/span><br \/>\n          <span><b>Department manager<\/b><span>The whole on-duty group is notified<\/span><\/span>\n        <\/div>\n<div class=\"tnsal-gap\"><i><\/i><em>end of chain<\/em><\/div>\n<div class=\"tnsal-link tnsal-link--end\">\n          <span class=\"tnsal-link-ico\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><\/span><br \/>\n          <span><b>The result is recorded<\/b><span>Who was notified, when and how they responded<\/span><\/span>\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-head\">\n      <span class=\"tnsal-eyebrow\">Use cases<\/span><\/p>\n<h2>Where is ALERT used?<\/h2>\n<p class=\"tnsal-lead\">Wherever an event cannot wait for someone to open their inbox. Four areas where automated alerting is used most often.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-areas\">\n<div class=\"tnsal-arow\">\n<div class=\"tnsal-arow-pic\">\n          <img loading=\"lazy\" class=\"wp-image-15246\" src=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-it-monitoringas.jpg\" width=\"880\" height=\"605\" loading=\"lazy\" decoding=\"async\" alt=\"3cxCloud.LT ALERT \u2013 IT monitoring: a control room employee at screens with monitoring metrics, server racks in the background\" srcset=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-it-monitoringas.jpg 880w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-it-monitoringas-300x206.jpg 300w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-it-monitoringas-768x528.jpg 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/>\n        <\/div>\n<div class=\"tnsal-arow-txt\">\n<h3>IT infrastructure and monitoring<\/h3>\n<p>Alerting about server, network, application and other IT service failures, with escalation to on-duty specialists.<\/p>\n<ul>\n<li>Monitoring system alerts<\/li>\n<li>Service unavailability<\/li>\n<li>On-call schedule<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"tnsal-arow\">\n<div class=\"tnsal-arow-pic\">\n          <img loading=\"lazy\" class=\"wp-image-15260\" src=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-gamyba.jpg\" width=\"880\" height=\"605\" loading=\"lazy\" decoding=\"async\" alt=\"3cxCloud.LT ALERT \u2013 manufacturing: a shop-floor operator at the equipment control panel\" srcset=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-gamyba.jpg 880w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-gamyba-300x206.jpg 300w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-gamyba-768x528.jpg 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/>\n        <\/div>\n<div class=\"tnsal-arow-txt\">\n<h3>Manufacturing and maintenance<\/h3>\n<p>Passing equipment failures, process disruptions and other important events to the responsible staff.<\/p>\n<ul>\n<li>Equipment failures and downtime<\/li>\n<li>Temperature and pressure deviations<\/li>\n<li>Pumping stations and boiler houses<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"tnsal-arow\">\n<div class=\"tnsal-arow-pic\">\n          <img loading=\"lazy\" class=\"wp-image-15274\" src=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-apsauga.jpg\" width=\"880\" height=\"605\" loading=\"lazy\" decoding=\"async\" alt=\"3cxCloud.LT ALERT \u2013 security: monitoring centre operators in front of a wall of CCTV screens\" srcset=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-apsauga.jpg 880w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-apsauga-300x206.jpg 300w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-apsauga-768x528.jpg 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/>\n        <\/div>\n<div class=\"tnsal-arow-txt\">\n<h3>Security and safety systems<\/h3>\n<p>Passing on and confirming alarm activations, security incidents and urgent notifications.<\/p>\n<ul>\n<li>Alarm activations<\/li>\n<li>Access control<\/li>\n<li>Night-time response<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"tnsal-arow\">\n<div class=\"tnsal-arow-pic\">\n          <img loading=\"lazy\" class=\"wp-image-15288\" src=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-logistika.jpg\" width=\"880\" height=\"605\" loading=\"lazy\" decoding=\"async\" alt=\"3cxCloud.LT ALERT \u2013 logistics: a warehouse conveyor line, shelves with pallets and staff\" srcset=\"https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-logistika.jpg 880w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-logistika-300x206.jpg 300w, https:\/\/3cxcloud.lt\/wp-content\/uploads\/2026\/10\/3cxcloud-lt-alert-logistika-768x528.jpg 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/>\n        <\/div>\n<div class=\"tnsal-arow-txt\">\n<h3>Logistics and business processes<\/h3>\n<p>Automated alerting about urgent operational messages, important tasks and other events.<\/p>\n<ul>\n<li>Cargo and route deviations<\/li>\n<li>Urgent orders<\/li>\n<li>Process checkpoints<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band tnsal-band--alt\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-scen\">\n<div class=\"tnsal-head\">\n        <span class=\"tnsal-eyebrow\">Scenarios<\/span><\/p>\n<h2>One solution \u2014 different response scenarios.<\/h2>\n<p class=\"tnsal-lead\">Every organisation has its own procedures, so ALERT is not a single fixed process. The scenario can be adapted to the event type, working hours, responsible people or response priority.<\/p>\n<p class=\"tnsal-note\">Different events can have different chains: an SMS is enough for one, another needs a call and confirmation, a third needs the whole on-duty group at once. The 3cxCloud.LT team builds the scenario together with you.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-scen-tiles\">\n<div class=\"tnsal-tile\"><b>By event type<\/b><span>Each group of events gets its own response logic<\/span><\/div>\n<div class=\"tnsal-tile\"><b>By working hours<\/b><span>Different people are notified during working hours and at night<\/span><\/div>\n<div class=\"tnsal-tile\"><b>By responsible person<\/b><span>The on-call schedule decides who is called first<\/span><\/div>\n<div class=\"tnsal-tile\"><b>By priority<\/b><span>A more critical event moves through the chain faster<\/span><\/div>\n<div class=\"tnsal-tile\"><b>By channel<\/b><span>A call, an SMS or both together<\/span><\/div>\n<div class=\"tnsal-tile\"><b>By result<\/b><span>Confirmed, unanswered or passed to someone else<\/span><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band\">\n<div class=\"tnsal-in\">\n<div class=\"tnsal-head\">\n      <span class=\"tnsal-eyebrow\">Technical capabilities<\/span><\/p>\n<h2>What makes up the solution?<\/h2>\n<p class=\"tnsal-lead\">Expand a topic if you want more detail. The exact scope is agreed with 3cxCloud.LT during deployment.<\/p>\n<\/p><\/div>\n<div class=\"tnsal-acc\">\n<details open>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h10M4 18h6\"\/><\/svg><\/i><br \/>\n          Event recognition rules<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>An event is recognised by pre-agreed rules: the message source, the subject or content criteria. The trigger can be an email or an SMS.<\/p>\n<p>The same source can have several rules, and each rule its own response scenario. This way, different messages from the same system trigger different actions.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.8a16 16 0 0 0 6 6l1.2-1.2a2 2 0 0 1 2.1-.5c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.8 2.1z\"\/><\/svg><\/i><br \/>\n          Automatic voice calls<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>The call is initiated automatically, without an operator. The message can be generated from text or played as a pre-recorded audio file \u2014 both methods can be combined in one message.<\/p>\n<p>You decide the content and wording of the message. Event data can be inserted into the text so the person immediately hears what happened and where.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M8 9h.01M12 9h.01M16 9h.01M8 13h.01M12 13h.01M16 13h.01M9 17h6\"\/><\/svg><\/i><br \/>\n          Recipient confirmation<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>The recipient confirms the message using the phone keypad. Separate keys can be set for confirming and for passing it to another person.<\/p>\n<p>Confirmation is not mandatory \u2014 if the scenario does not need it, the message is simply delivered and recorded.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 18V9a3 3 0 0 1 3-3h8\"\/><path d=\"m13 3 3.5 3L13 9\"\/><path d=\"M5 18h14\"\/><path d=\"m16 15 3 3-3 3\"\/><\/svg><\/i><br \/>\n          Escalation scenarios<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>Without confirmation the scenario continues: the call is repeated, the next person on the list is notified, or the whole group.<\/p>\n<p>The number of escalation levels, their order and the waiting time between them are set according to your organisation\u2019s needs.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 4h16v12H7l-3 3z\"\/><\/svg><\/i><br \/>\n          SMS alerting<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>SMS can be used as a separate alerting channel or together with the call \u2014 for example, the call first and a text message with the details right after it.<\/p>\n<p>Messages are sent via the <b>3cxCloud.LT<\/b> SMS platform, so the recipient\u2019s phone shows the sender name you choose \u2014 it is immediately clear that this is an official notification.<\/p>\n<p>The message text can be built from the event data so the recipient sees the specific site or number.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m16 18 6-6-6-6M8 6l-6 6 6 6\"\/><\/svg><\/i><br \/>\n          API and CRM integrations<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>Alerting results can be passed to your systems via the <b>3cxCloud.LT API<\/b>: who was notified, when and how they responded.<\/p>\n<p>It uses the same REST API as the other 3cxCloud.LT services \u2014 HTTPS, JSON and Bearer authentication.<\/p>\n<p>The scope of integration is agreed individually, depending on what data the receiving system accepts.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"M9 14h6M9 17.5h4\"\/><\/svg><\/i><br \/>\n          Logging of alerting results<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>Alerting attempts, recipient responses and the progress of the scenario are recorded \u2014 you can see at which point in the chain the event was accepted.<\/p>\n<p>The data can be used for internal reports or passed to other systems.<\/p>\n<\/p><\/div>\n<\/details>\n<details>\n<summary>\n          <i><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"2\" y=\"7\" width=\"20\" height=\"13\" rx=\"2\"\/><path d=\"M7 7V5a2 2 0 0 1 2-2h6a2 2 0 0 1 2 2v2\"\/><path d=\"M12 11v5\"\/><\/svg><\/i><br \/>\n          Call infrastructure<br \/>\n        <\/summary>\n<div class=\"tnsal-acc-body\">\n<p>Calls are made via the <b>3cxCloud.LT<\/b> infrastructure. If your organisation has its own phone system (PBX) or 3CX, alerting can also run through it.<\/p>\n<p>You choose the number shown on the recipient\u2019s phone \u2014 so the employee immediately recognises it as an official notification.<\/p>\n<\/p><\/div>\n<\/details><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"tnsal-band tnsal-band--deep tnsal-end\">\n<div class=\"tnsal-in\">\n    <span class=\"tnsal-eyebrow\">Let\u2019s get started<\/span><\/p>\n<h2>Automate the alerting of critical events.<\/h2>\n<p class=\"tnsal-lead\">The 3cxCloud.LT team will discuss your process and prepare a scenario to suit your organisation\u2019s needs.<\/p>\n<div class=\"tnsal-cta-row\">\n      <a class=\"tnsal-btn tnsal-btn--main popmake-8175\" href=\"#\">Discuss a solution<\/a>\n    <\/div>\n<\/p><\/div>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Service\",\"name\":\"ALERT\",\"serviceType\":\"Automatic alerting and escalation of critical events\",\"description\":\"An automatic alerting platform: a detected event becomes a voice call to the responsible employee, the recipient\u2019s confirmation is recorded and, if none comes, an escalation scenario is carried out.\",\"provider\":{\"@type\":\"Organization\",\"name\":\"3cxCloud.LT\",\"url\":\"https:\/\/3cxcloud.lt\/\"},\"brand\":{\"@type\":\"Brand\",\"name\":\"3cxCloud.LT\"},\"inLanguage\":\"en\",\"url\":\"https:\/\/3cxcloud.lt\/en\/alert-automatic-call-notification\/\",\"@id\":\"https:\/\/3cxcloud.lt\/en\/alert-automatic-call-notification\/#service\",\"mainEntityOfPage\":\"https:\/\/3cxcloud.lt\/en\/alert-automatic-call-notification\/\"}<\/script>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ALERT \u00b7 3cxCloud.LT Critical events must not go unanswered. A notification your system already sends by email becomes a phone call. ALERT calls the responsible employee, waits for confirmation and, if none comes, continues according to the defined scenario. Around the clock, without an on-duty operator. Email \u2192 call Works 24\/7 Automatic calls Recipient confirmations [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-15450","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/15450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/comments?post=15450"}],"version-history":[{"count":0,"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/pages\/15450\/revisions"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/en\/wp-json\/wp\/v2\/media?parent=15450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}