{"id":14124,"date":"2026-08-31T23:35:29","date_gmt":"2026-08-31T21:35:29","guid":{"rendered":"https:\/\/3cxcloud.lt\/api-call-events-eventos\/"},"modified":"2026-09-01T11:20:45","modified_gmt":"2026-09-01T09:20:45","slug":"api-call-events-eventos","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/es\/api-call-events-eventos\/","title":{"rendered":"API Call Events \u2013 eventos de llamada en su sistema"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>API CALL EVENTS<\/h1>\n<p class=\"tnsh-hero-sub\">Eventos de llamada en su sistema en el mismo momento<\/p>\n<p class=\"tnsh-hero-p\">Cada llamada entrante y saliente se pasa a su CRM, ERP u otro sistema cuando se produce. La grabaci\u00f3n y el historial van con ella, as\u00ed que no hay que teclear nada a mano.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-13112\" href=\"#sprendimo-uzklausa\" role=\"button\">Solicitar una soluci\u00f3n<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/es\/soluciones-3cx-cloud-lt\/\">Todas las soluciones<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">C\u00f3mo funciona<\/span><\/p>\n<h2>\u00bfCu\u00e1ndo aparecen los datos en su sistema?<\/h2>\n<p class=\"tnspro-sub\">En el mismo momento en que se produce la llamada, no al terminar el turno ni desde un informe. El empleado ve la ficha del cliente con el historial de conversaciones mientras a\u00fan habla, y el responsable ve el estado real del d\u00eda.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--2\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Qu\u00e9 se transmite<\/h3>\n<p>Eventos en ambos sentidos y los datos de la conversaci\u00f3n<\/p>\n<ul class=\"tnsh-check\">\n<li>Transmisi\u00f3n de eventos de llamadas entrantes al CRM \/ ERP<\/li>\n<li>Transmisi\u00f3n de eventos de llamadas salientes al CRM \/ ERP<\/li>\n<li>Transmisi\u00f3n de la grabaci\u00f3n de la conversaci\u00f3n<\/li>\n<li>Transmisi\u00f3n del historial de conversaciones<\/li>\n<\/ul>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>C\u00f3mo se conecta<\/h3>\n<p>API REST, sin una herramienta aparte para el personal<\/p>\n<ul class=\"tnsh-check\">\n<li>REST Full API \u2014 HTTPS, JSON<\/li>\n<li>Bearer authentication<\/li>\n<li>Funciona con su centralita (PBX) y con 3CX<\/li>\n<li>El alcance de los campos transmitidos se acuerda en la puesta en marcha<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnspro-rel\">\n<h2>Otras soluciones<\/h2>\n<p>Todas las soluciones en un solo sitio: elija por cu\u00e1l empezar.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/es\/soluciones-3cx-cloud-lt\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>Soluciones 3CX Cloud LT<\/b><span>La lista completa de soluciones<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/es\/integracion-api-rest\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>Integraci\u00f3n por API<\/b><span>Todas las posibilidades de la API en un solo sitio<\/span><\/span><\/a><\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Siguiente paso<\/span><\/p>\n<h2>Veamos su caso<\/h2>\n<p>Cu\u00e9ntenos qu\u00e9 sistema conecta y qu\u00e9 necesita de \u00e9l.<\/p>\n<p><a class=\"tnsh-btn popmake-13112\" href=\"#sprendimo-uzklausa\" role=\"button\">Solicitar una soluci\u00f3n<\/a><\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>API CALL EVENTS Eventos de llamada en su sistema en el mismo momento Cada llamada entrante y saliente se pasa a su CRM, ERP u otro sistema cuando se produce. La grabaci\u00f3n y el historial van con ella, as\u00ed que no hay que teclear nada a mano. Solicitar una soluci\u00f3nTodas las soluciones C\u00f3mo funciona \u00bfCu\u00e1ndo [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-14124","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/pages\/14124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/comments?post=14124"}],"version-history":[{"count":1,"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/pages\/14124\/revisions"}],"predecessor-version":[{"id":14199,"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/pages\/14124\/revisions\/14199"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/es\/wp-json\/wp\/v2\/media?parent=14124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}