{"id":14130,"date":"2026-08-31T23:35:30","date_gmt":"2026-08-31T21:35:30","guid":{"rendered":"https:\/\/3cxcloud.lt\/api-call-events-evenements\/"},"modified":"2026-09-01T11:20:46","modified_gmt":"2026-09-01T09:20:46","slug":"api-call-events-evenements","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/fr\/api-call-events-evenements\/","title":{"rendered":"API Call Events \u2013 les \u00e9v\u00e9nements d\u2019appel dans votre syst\u00e8me"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>API CALL EVENTS<\/h1>\n<p class=\"tnsh-hero-sub\">Les \u00e9v\u00e9nements d\u2019appel dans votre syst\u00e8me au m\u00eame instant<\/p>\n<p class=\"tnsh-hero-p\">Chaque appel entrant et sortant est transmis \u00e0 votre CRM, ERP ou autre syst\u00e8me au moment o\u00f9 il a lieu. L\u2019enregistrement et l\u2019historique suivent, il n\u2019y a donc rien \u00e0 saisir \u00e0 la main.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-13602\" href=\"#sprendimo-uzklausa\" role=\"button\">Demander une solution<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/fr\/solutions-3cx-cloud-lt\/\">Toutes les solutions<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Comment cela fonctionne<\/span><\/p>\n<h2>Quand les donn\u00e9es apparaissent-elles dans votre syst\u00e8me ?<\/h2>\n<p class=\"tnspro-sub\">\u00c0 l\u2019instant m\u00eame o\u00f9 l\u2019appel a lieu \u2014 pas apr\u00e8s la journ\u00e9e ni depuis un rapport. Le collaborateur voit la fiche client avec l\u2019historique des conversations pendant qu\u2019il parle encore, et le responsable voit l\u2019\u00e9tat r\u00e9el de la journ\u00e9e.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--2\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Ce qui est transmis<\/h3>\n<p>Les \u00e9v\u00e9nements dans les deux sens et les donn\u00e9es de la conversation<\/p>\n<ul class=\"tnsh-check\">\n<li>Transmission des \u00e9v\u00e9nements d\u2019appels entrants vers le CRM \/ ERP<\/li>\n<li>Transmission des \u00e9v\u00e9nements d\u2019appels sortants vers le CRM \/ ERP<\/li>\n<li>Transmission de l\u2019enregistrement de la conversation<\/li>\n<li>Transmission de l\u2019historique des conversations<\/li>\n<\/ul>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Comment se fait le raccordement<\/h3>\n<p>API REST, sans outil s\u00e9par\u00e9 pour les collaborateurs<\/p>\n<ul class=\"tnsh-check\">\n<li>REST Full API \u2014 HTTPS, JSON<\/li>\n<li>Bearer authentication<\/li>\n<li>Fonctionne avec votre syst\u00e8me t\u00e9l\u00e9phonique (PBX) et 3CX<\/li>\n<li>L\u2019\u00e9tendue des champs transmis est convenue \u00e0 la mise en service<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnspro-rel\">\n<h2>Autres solutions<\/h2>\n<p>Toutes les solutions au m\u00eame endroit \u2014 choisissez par laquelle commencer.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/fr\/solutions-3cx-cloud-lt\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>Solutions 3CX Cloud LT<\/b><span>La liste compl\u00e8te des solutions<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/fr\/integration-api-rest\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>Int\u00e9gration par API<\/b><span>Toutes les possibilit\u00e9s de l\u2019API au m\u00eame endroit<\/span><\/span><\/a><\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Prochaine \u00e9tape<\/span><\/p>\n<h2>Examinons votre cas<\/h2>\n<p>\u00c9crivez quel syst\u00e8me vous raccordez et ce que vous en attendez.<\/p>\n<p><a class=\"tnsh-btn popmake-13602\" href=\"#sprendimo-uzklausa\" role=\"button\">Demander une solution<\/a><\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>API CALL EVENTS Les \u00e9v\u00e9nements d\u2019appel dans votre syst\u00e8me au m\u00eame instant Chaque appel entrant et sortant est transmis \u00e0 votre CRM, ERP ou autre syst\u00e8me au moment o\u00f9 il a lieu. L\u2019enregistrement et l\u2019historique suivent, il n\u2019y a donc rien \u00e0 saisir \u00e0 la main. Demander une solutionToutes les solutions Comment cela fonctionne Quand [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-14130","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/comments?post=14130"}],"version-history":[{"count":1,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14130\/revisions"}],"predecessor-version":[{"id":14205,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14130\/revisions\/14205"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/media?parent=14130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}