{"id":14131,"date":"2026-08-31T23:35:30","date_gmt":"2026-08-31T21:35:30","guid":{"rendered":"https:\/\/3cxcloud.lt\/makecall-appel-par-api\/"},"modified":"2026-09-01T11:20:46","modified_gmt":"2026-09-01T09:20:46","slug":"makecall-appel-par-api","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/fr\/makecall-appel-par-api\/","title":{"rendered":"MakeCall \u2013 un appel depuis votre syst\u00e8me via l\u2019API"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>MAKECALL<\/h1>\n<p class=\"tnsh-hero-sub\">Un appel lanc\u00e9 depuis votre syst\u00e8me<\/p>\n<p class=\"tnsh-hero-p\">Un seul appel d\u2019API \u2014 et la communication d\u00e9marre directement depuis le CRM, l\u2019ERP ou tout autre syst\u00e8me \u00e0 vous. Cette m\u00eame requ\u00eate fixe le num\u00e9ro externe affich\u00e9, si bien que le client voit le num\u00e9ro que vous souhaitez montrer.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-13602\" href=\"#sprendimo-uzklausa\" role=\"button\">Demander une solution<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/fr\/solutions-3cx-cloud-lt\/\">Toutes les solutions<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Comment cela fonctionne<\/span><\/p>\n<h2>Comment un collaborateur lance-t-il un appel ?<\/h2>\n<p class=\"tnspro-sub\">Il clique sur le num\u00e9ro dans le syst\u00e8me o\u00f9 il travaille d\u00e9j\u00e0. Rien \u00e0 composer \u00e0 la main, donc pas d\u2019erreurs, et la conversation est aussit\u00f4t rattach\u00e9e au client dont la fiche est ouverte. Le num\u00e9ro que verra le destinataire est fix\u00e9 en m\u00eame temps.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--2\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Ce que l\u2019on peut piloter<\/h3>\n<p>Pas seulement lancer un appel<\/p>\n<ul class=\"tnsh-check\">\n<li>Lancement des appels sortants<\/li>\n<li>Choix du num\u00e9ro externe affich\u00e9 (CallerID)<\/li>\n<li>Prise d\u2019un appel<\/li>\n<li>Transfert d\u2019un appel<\/li>\n<li>Mise en attente (hold) et fin de l\u2019appel<\/li>\n<\/ul>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Comment se fait le raccordement<\/h3>\n<p>API REST, comme pour les autres solutions d\u2019int\u00e9gration<\/p>\n<ul class=\"tnsh-check\">\n<li>REST Full API \u2014 HTTPS, JSON<\/li>\n<li>Bearer authentication<\/li>\n<li>Fonctionne avec votre syst\u00e8me t\u00e9l\u00e9phonique (PBX) et 3CX<\/li>\n<li>Le sc\u00e9nario est convenu \u00e0 la mise en service<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnspro-rel\">\n<h2>Autres solutions<\/h2>\n<p>Toutes les solutions au m\u00eame endroit \u2014 choisissez par laquelle commencer.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/fr\/solutions-3cx-cloud-lt\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>Solutions 3CX Cloud LT<\/b><span>La liste compl\u00e8te des solutions<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/fr\/integration-api-rest\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>Int\u00e9gration par API<\/b><span>Toutes les possibilit\u00e9s de l\u2019API au m\u00eame endroit<\/span><\/span><\/a><\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Prochaine \u00e9tape<\/span><\/p>\n<h2>Examinons votre cas<\/h2>\n<p>\u00c9crivez quel syst\u00e8me vous raccordez et ce que vous en attendez.<\/p>\n<p><a class=\"tnsh-btn popmake-13602\" href=\"#sprendimo-uzklausa\" role=\"button\">Demander une solution<\/a><\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MAKECALL Un appel lanc\u00e9 depuis votre syst\u00e8me Un seul appel d\u2019API \u2014 et la communication d\u00e9marre directement depuis le CRM, l\u2019ERP ou tout autre syst\u00e8me \u00e0 vous. Cette m\u00eame requ\u00eate fixe le num\u00e9ro externe affich\u00e9, si bien que le client voit le num\u00e9ro que vous souhaitez montrer. Demander une solutionToutes les solutions Comment cela fonctionne [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-14131","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/comments?post=14131"}],"version-history":[{"count":1,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14131\/revisions"}],"predecessor-version":[{"id":14206,"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/pages\/14131\/revisions\/14206"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/fr\/wp-json\/wp\/v2\/media?parent=14131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}