{"id":14390,"date":"2026-09-04T22:46:47","date_gmt":"2026-09-04T20:46:47","guid":{"rendered":"https:\/\/3cxcloud.lt\/integrazione-api-rest\/"},"modified":"2026-09-04T22:46:47","modified_gmt":"2026-09-04T20:46:47","slug":"integrazione-api-rest","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/it\/integrazione-api-rest\/","title":{"rendered":"Integrazione via API (API REST)"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>INTEGRAZIONE API<\/h1>\n<p class=\"tnsh-hero-sub\">Chiamate, SMS e CRM collegati via API REST \u2014 una soluzione 3CX Cloud LT<\/p>\n<p class=\"tnsh-hero-p\">Tramite l&#8217;API REST, 3CX Cloud LT si collega al vostro CRM, ERP o sistema contabile: avviate una chiamata con un clic, una chiamata in entrata apre la scheda del cliente a schermo e registrazioni e storico finiscono nel vostro sistema. Gli SMS si inviano e si ricevono allo stesso modo e gli eventi tornano tramite webhook.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-14319\" href=\"#sprendimo-uzklausa\" role=\"button\">Ordina una soluzione<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/en\/3cx-cloud-lt-solutions\/\">Tutte le soluzioni<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art\" viewBox=\"0 26 560 348\" role=\"img\" aria-label=\"Una finestra di richiesta API con una chiamata POST e, accanto, la scheda di una chiamata in corso con i dati del cliente e i pulsanti di controllo.\"><defs><linearGradient id=\"sPapi\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#FFFFFF\" stop-opacity=\".15\"\/><stop offset=\"100%\" stop-color=\"#FFFFFF\" stop-opacity=\".05\"\/><\/linearGradient><\/defs><rect x=\"40\" y=\"56\" width=\"290\" height=\"176\" rx=\"16\" fill=\"url(#sPapi)\" stroke=\"rgba(255,255,255,.22)\"\/><rect x=\"40\" y=\"56\" width=\"290\" height=\"32\" rx=\"16\" fill=\"rgba(255,255,255,.10)\"\/><circle cx=\"62\" cy=\"72\" r=\"4.5\" fill=\"#F0625A\"\/><circle cx=\"77\" cy=\"72\" r=\"4.5\" fill=\"#F2C14E\"\/><circle cx=\"92\" cy=\"72\" r=\"4.5\" fill=\"#63C081\"\/><rect x=\"240\" y=\"63\" width=\"72\" height=\"18\" rx=\"9\" fill=\"rgba(143,208,138,.26)\" stroke=\"rgba(143,208,138,.6)\"\/><text x=\"276\" y=\"76\" font-size=\"9\" font-weight=\"700\" fill=\"#CFE8C4\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">200 OK<\/text><rect x=\"60\" y=\"104\" width=\"52\" height=\"20\" rx=\"6\" fill=\"rgba(143,208,138,.30)\"\/><text x=\"86\" y=\"118\" font-size=\"10\" font-weight=\"800\" fill=\"#CFE8C4\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">POST<\/text><text x=\"120\" y=\"118\" font-size=\"11\" font-weight=\"700\" fill=\"rgba(255,255,255,.82)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\/api\/calls<\/text><rect x=\"60\" y=\"138\" width=\"34\" height=\"6\" rx=\"3\" fill=\"rgba(122,90,248,.70)\"\/><rect x=\"102\" y=\"138\" width=\"120\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.28)\"\/><rect x=\"76\" y=\"156\" width=\"46\" height=\"6\" rx=\"3\" fill=\"rgba(79,168,216,.60)\"\/><rect x=\"130\" y=\"156\" width=\"96\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.22)\"\/><rect x=\"76\" y=\"174\" width=\"40\" height=\"6\" rx=\"3\" fill=\"rgba(79,168,216,.60)\"\/><rect x=\"124\" y=\"174\" width=\"140\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.22)\"\/><rect x=\"60\" y=\"196\" width=\"60\" height=\"6\" rx=\"3\" fill=\"rgba(242,193,78,.55)\"\/><rect x=\"128\" y=\"196\" width=\"84\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.24)\"\/><path d=\"M185 240v26\" stroke=\"rgba(255,255,255,.30)\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M179 264l6 9 6-9z\" fill=\"rgba(255,255,255,.30)\"\/><rect x=\"40\" y=\"278\" width=\"290\" height=\"76\" rx=\"14\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.24)\"\/><circle cx=\"70\" cy=\"304\" r=\"9\" fill=\"#8FD08A\"\/><rect x=\"88\" y=\"296\" width=\"88\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.38)\"\/><rect x=\"88\" y=\"310\" width=\"64\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.20)\"\/><text x=\"242\" y=\"308\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.72)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Chiamata in corso<\/text><rect x=\"56\" y=\"326\" width=\"86\" height=\"20\" rx=\"10\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.20)\"\/><text x=\"99\" y=\"340\" font-size=\"8.5\" font-weight=\"700\" fill=\"rgba(255,255,255,.72)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Risposta<\/text><rect x=\"152\" y=\"326\" width=\"86\" height=\"20\" rx=\"10\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.20)\"\/><text x=\"195\" y=\"340\" font-size=\"8.5\" font-weight=\"700\" fill=\"rgba(255,255,255,.72)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Trasferisci<\/text><rect x=\"248\" y=\"326\" width=\"86\" height=\"20\" rx=\"10\" fill=\"rgba(255,255,255,.10)\" stroke=\"rgba(255,255,255,.20)\"\/><text x=\"291\" y=\"340\" font-size=\"8.5\" font-weight=\"700\" fill=\"rgba(255,255,255,.72)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Fine<\/text><rect x=\"356\" y=\"86\" width=\"164\" height=\"200\" rx=\"16\" fill=\"url(#sPapi)\" stroke=\"rgba(255,255,255,.22)\"\/><rect x=\"356\" y=\"86\" width=\"164\" height=\"30\" rx=\"16\" fill=\"rgba(79,168,216,.22)\"\/><text x=\"438\" y=\"106\" font-size=\"9\" font-weight=\"800\" fill=\"#CFE4F2\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">SCHEDA CRM<\/text><circle cx=\"438\" cy=\"152\" r=\"20\" fill=\"rgba(255,255,255,.14)\"\/><circle cx=\"438\" cy=\"146\" r=\"7\" fill=\"rgba(255,255,255,.45)\"\/><path d=\"M425 168a13 13 0 0 1 26 0z\" fill=\"rgba(255,255,255,.45)\"\/><rect x=\"386\" y=\"186\" width=\"104\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.34)\"\/><rect x=\"400\" y=\"200\" width=\"76\" height=\"6\" rx=\"3\" fill=\"rgba(255,255,255,.20)\"\/><rect x=\"376\" y=\"222\" width=\"124\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"376\" y=\"236\" width=\"100\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><rect x=\"376\" y=\"250\" width=\"112\" height=\"5\" rx=\"2.5\" fill=\"rgba(255,255,255,.16)\"\/><text x=\"438\" y=\"274\" font-size=\"9\" font-weight=\"600\" fill=\"rgba(255,255,255,.60)\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">storico e registrazioni<\/text><rect x=\"356\" y=\"300\" width=\"164\" height=\"30\" rx=\"15\" fill=\"rgba(122,90,248,.26)\" stroke=\"rgba(122,90,248,.6)\"\/><text x=\"438\" y=\"319\" font-size=\"10\" font-weight=\"700\" fill=\"#D6CCFB\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">REST API<\/text><\/svg><\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">CRM ed ERP<\/span><\/p>\n<h2>Come si collegano le chiamate a un CRM o a un ERP?<\/h2>\n<p class=\"tnspro-sub\">Una chiamata in entrata apre la scheda del cliente, ogni conversazione viene registrata insieme alla registrazione e allo storico, e una chiamata in uscita parte dalla stessa scheda. Tutto questo funziona su un modulo di integrazione universale adattato al vostro CRM o ERP.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Un cliente chiama, la sua scheda compare sullo schermo dell&#039;agente e la conversazione viene scritta nello storico del cliente.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">CRM ED ERP<\/text><rect x=\"40\" y=\"56\" width=\"104\" height=\"164\" rx=\"16\" fill=\"#F7FAFD\" stroke=\"#C9DAE8\"\/><rect x=\"50\" y=\"72\" width=\"84\" height=\"132\" rx=\"8\" fill=\"#EAF4FB\"\/><circle cx=\"92\" cy=\"106\" r=\"16\" fill=\"rgba(78,155,60,.20)\"\/><path d=\"M85 100.5a1.8 1.8 0 0 1 1.8-1.8h2.4a1.2 1.2 0 0 1 1.2 1.1c.1.8.3 1.6.55 2.3a1.2 1.2 0 0 1-.3 1.3l-1.35 1.35a12 12 0 0 0 5 5l1.35-1.35a1.2 1.2 0 0 1 1.3-.3c.75.25 1.5.45 2.3.55a1.2 1.2 0 0 1 1.1 1.2v2.4a1.8 1.8 0 0 1-1.8 1.8A14.5 14.5 0 0 1 85 100.5z\" fill=\"#4E9B3C\"\/><rect x=\"64\" y=\"138\" width=\"56\" height=\"6\" rx=\"3\" fill=\"#C9D6E1\"\/><rect x=\"70\" y=\"152\" width=\"44\" height=\"5\" rx=\"2.5\" fill=\"#DCE6EE\"\/><text x=\"92\" y=\"244\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Il cliente chiama<\/text><path d=\"M160 130h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M194 124l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"224\" y=\"46\" width=\"380\" height=\"176\" rx=\"12\" fill=\"#F7FAFD\" stroke=\"#C9DAE8\"\/><path d=\"M224 58a12 12 0 0 1 12-12h356a12 12 0 0 1 12 12v14H224z\" fill=\"#E7EFF6\"\/><circle cx=\"240\" cy=\"59\" r=\"3.4\" fill=\"#C9DAE8\"\/><circle cx=\"252\" cy=\"59\" r=\"3.4\" fill=\"#C9DAE8\"\/><circle cx=\"264\" cy=\"59\" r=\"3.4\" fill=\"#C9DAE8\"\/><rect x=\"244\" y=\"88\" width=\"150\" height=\"116\" rx=\"10\" fill=\"#FFFFFF\" stroke=\"#1B93D1\" stroke-width=\"2\"\/><circle cx=\"278\" cy=\"118\" r=\"14\" fill=\"#EAF4FB\"\/><circle cx=\"278\" cy=\"114\" r=\"5\" fill=\"#9FC9E3\"\/><path d=\"M269 128a9 9 0 0 1 18 0z\" fill=\"#9FC9E3\"\/><rect x=\"300\" y=\"110\" width=\"76\" height=\"7\" rx=\"3.5\" fill=\"#C9D6E1\"\/><rect x=\"300\" y=\"124\" width=\"54\" height=\"6\" rx=\"3\" fill=\"#DCE6EE\"\/><rect x=\"258\" y=\"148\" width=\"122\" height=\"6\" rx=\"3\" fill=\"#E6EEF4\"\/><rect x=\"258\" y=\"162\" width=\"96\" height=\"6\" rx=\"3\" fill=\"#E6EEF4\"\/><rect x=\"258\" y=\"176\" width=\"110\" height=\"6\" rx=\"3\" fill=\"#E6EEF4\"\/><text x=\"414\" y=\"108\" font-size=\"12\" font-weight=\"800\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Scheda cliente<\/text><text x=\"414\" y=\"128\" font-size=\"10.5\" font-weight=\"600\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">compare prima che si alzi il telefono<\/text><rect x=\"414\" y=\"148\" width=\"160\" height=\"6\" rx=\"3\" fill=\"#DCE6EE\"\/><rect x=\"414\" y=\"164\" width=\"128\" height=\"6\" rx=\"3\" fill=\"#E6EEF4\"\/><rect x=\"414\" y=\"180\" width=\"146\" height=\"6\" rx=\"3\" fill=\"#E6EEF4\"\/><path d=\"M620 130h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M654 124l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"684\" y=\"70\" width=\"156\" height=\"128\" rx=\"14\" fill=\"rgba(78,155,60,.08)\" stroke=\"rgba(78,155,60,.40)\"\/><circle cx=\"762\" cy=\"104\" r=\"15\" fill=\"#4E9B3C\"\/><path d=\"M755 104l5 5 10-10\" stroke=\"#FFFFFF\" stroke-width=\"2.6\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"762\" y=\"142\" font-size=\"12\" font-weight=\"800\" fill=\"#33701F\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Registrata<\/text><text x=\"762\" y=\"162\" font-size=\"10\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">nello storico del cliente<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2.5\"\/><path d=\"M3 9.5h18\"\/><circle cx=\"8\" cy=\"14\" r=\"2\"\/><path d=\"M13 13h5M13 16h3\"\/><\/svg><\/div>\n<h3>Scheda cliente a schermo<\/h3>\n<p>L&#8217;agente vede chi sta chiamando prima di alzare il telefono.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2.5\"\/><path d=\"M3 9.5h18\"\/><circle cx=\"8\" cy=\"14\" r=\"2\"\/><path d=\"M13 13h5M13 16h3\"\/><\/svg><\/div>\n<h3>Le chiamate vengono registrate<\/h3>\n<p>Ogni conversazione viene scritta automaticamente nello storico del cliente.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2.5\"\/><path d=\"M3 9.5h18\"\/><circle cx=\"8\" cy=\"14\" r=\"2\"\/><path d=\"M13 13h5M13 16h3\"\/><\/svg><\/div>\n<h3>Modulo universale<\/h3>\n<p>Un unico modulo si adatta al vostro sistema: amoCRM, Bitrix24, HubSpot, Dynamics 365, Salesforce, Zendesk, Zoho e altri.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2.5\"\/><path d=\"M3 9.5h18\"\/><circle cx=\"8\" cy=\"14\" r=\"2\"\/><path d=\"M13 13h5M13 16h3\"\/><\/svg><\/div>\n<h3>Eventi, storico e registrazione<\/h3>\n<p>Il modulo vi d\u00e0 gli eventi delle chiamate, lo storico e la possibilit\u00e0 di scaricare la registrazione.<\/p>\n<\/li>\n<\/ul>\n<div class=\"tnsh-cta tnspro-cta\"><a class=\"tnsh-btn popmake-14319\" href=\"#sprendimo-uzklausa\" role=\"button\">Chiedeteci<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/it\/integrazione-crm-erp\/\">Maggiori informazioni sull&#8217;integrazione con CRM ed ERP<\/a><\/div>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Controllo delle chiamate<\/span><\/p>\n<h2>Che cosa si pu\u00f2 controllare con l&#8217;API delle chiamate?<\/h2>\n<p class=\"tnspro-sub\">Dal vostro sistema una chiamata pu\u00f2 essere avviata, risposta, trasferita, messa in attesa e chiusa. Insieme vengono passati gli eventi di chiamata e le informazioni su chiamate attive e stato degli agenti.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Una richiesta API avvia la chiamata e gli eventi tornano al vostro sistema.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">API CHIAMATE<\/text><rect x=\"40\" y=\"52\" width=\"330\" height=\"150\" rx=\"14\" fill=\"#0E2138\"\/><rect x=\"60\" y=\"74\" width=\"52\" height=\"22\" rx=\"7\" fill=\"rgba(143,208,138,.30)\"\/><text x=\"86\" y=\"89\" font-size=\"11\" font-weight=\"800\" fill=\"#CFE8C4\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">POST<\/text><text x=\"122\" y=\"89\" font-size=\"12\" font-weight=\"700\" fill=\"#EAF3FA\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\/api\/calls<\/text><rect x=\"60\" y=\"112\" width=\"40\" height=\"7\" rx=\"3.5\" fill=\"rgba(122,90,248,.75)\"\/><rect x=\"108\" y=\"112\" width=\"130\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.28)\"\/><rect x=\"76\" y=\"132\" width=\"52\" height=\"7\" rx=\"3.5\" fill=\"rgba(79,168,216,.70)\"\/><rect x=\"136\" y=\"132\" width=\"104\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.22)\"\/><rect x=\"76\" y=\"152\" width=\"44\" height=\"7\" rx=\"3.5\" fill=\"rgba(79,168,216,.70)\"\/><rect x=\"128\" y=\"152\" width=\"150\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.22)\"\/><rect x=\"60\" y=\"174\" width=\"64\" height=\"7\" rx=\"3.5\" fill=\"rgba(242,193,78,.6)\"\/><rect x=\"132\" y=\"174\" width=\"92\" height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.24)\"\/><text x=\"205\" y=\"226\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Una richiesta dal vostro sistema<\/text><path d=\"M388 100h38\" stroke=\"#4E9B3C\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M424 94l8 6-8 6z\" fill=\"#4E9B3C\"\/><rect x=\"452\" y=\"52\" width=\"388\" height=\"90\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><circle cx=\"482\" cy=\"80\" r=\"9\" fill=\"#4E9B3C\"\/><rect x=\"500\" y=\"72\" width=\"130\" height=\"8\" rx=\"4\" fill=\"#C9D6E1\"\/><rect x=\"500\" y=\"87\" width=\"90\" height=\"6\" rx=\"3\" fill=\"#DCE6EE\"\/><text x=\"770\" y=\"82\" font-size=\"11.5\" font-weight=\"800\" fill=\"#33701F\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Chiamata in corso<\/text><rect x=\"470\" y=\"106\" width=\"86\" height=\"24\" rx=\"12\" fill=\"#EAF4FB\" stroke=\"#C9DAE8\"\/><text x=\"513\" y=\"122\" font-size=\"9.5\" font-weight=\"700\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Risposta<\/text><rect x=\"566\" y=\"106\" width=\"86\" height=\"24\" rx=\"12\" fill=\"#EAF4FB\" stroke=\"#C9DAE8\"\/><text x=\"609\" y=\"122\" font-size=\"9.5\" font-weight=\"700\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Trasferisci<\/text><rect x=\"662\" y=\"106\" width=\"86\" height=\"24\" rx=\"12\" fill=\"#EAF4FB\" stroke=\"#C9DAE8\"\/><text x=\"705\" y=\"122\" font-size=\"9.5\" font-weight=\"700\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Attesa<\/text><rect x=\"758\" y=\"106\" width=\"86\" height=\"24\" rx=\"12\" fill=\"#EAF4FB\" stroke=\"#C9DAE8\"\/><text x=\"801\" y=\"122\" font-size=\"9.5\" font-weight=\"700\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Fine<\/text><path d=\"M840 176H452\" stroke=\"#7A5AF8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M454 170l-8 6 8 6z\" fill=\"#7A5AF8\"\/><text x=\"646\" y=\"200\" font-size=\"11.5\" font-weight=\"700\" fill=\"#4B33C8\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Gli eventi delle chiamate tornano al vostro sistema<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><\/svg><\/div>\n<h3>Avvio di una chiamata<\/h3>\n<p>Una chiamata in uscita parte dal CRM o dall&#8217;ERP con una sola richiesta.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><\/svg><\/div>\n<h3>Controllo durante la chiamata<\/h3>\n<p>Rispondere, trasferire, mettere in attesa e chiudere.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><\/svg><\/div>\n<h3>Eventi in entrambe le direzioni<\/h3>\n<p>Gli eventi delle chiamate in entrata e in uscita passano al vostro sistema.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.4 4.2h2.2a1.3 1.3 0 0 1 1.3 1.1c.1.8.3 1.6.6 2.3a1.3 1.3 0 0 1-.3 1.4L7 10.2a12 12 0 0 0 5 5l1.2-1.2a1.3 1.3 0 0 1 1.4-.3c.7.3 1.5.5 2.3.6a1.3 1.3 0 0 1 1.1 1.3v2.2\"\/><\/svg><\/div>\n<h3>Chiamate attive e agenti<\/h3>\n<p>Vedete le chiamate in corso e gli stati degli agenti.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">SMS via API<\/span><\/p>\n<h2>Che cosa permette l&#8217;API SMS?<\/h2>\n<p class=\"tnspro-sub\">I messaggi si inviano e si ricevono tramite la stessa API: singoli, ricorrenti o massivi da Excel o CSV con variabili. Il report di consegna torna indietro.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 6a2.5 2.5 0 0 1 2.5-2.5h11A2.5 2.5 0 0 1 20 6v7a2.5 2.5 0 0 1-2.5 2.5H10l-5 3.7V6z\"\/><path d=\"M8.5 8h7M8.5 11.5h4\"\/><\/svg><\/div>\n<h3>Invio e ricezione<\/h3>\n<p>Gli SMS in uscita vengono avviati, quelli in entrata passati al vostro sistema.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 6a2.5 2.5 0 0 1 2.5-2.5h11A2.5 2.5 0 0 1 20 6v7a2.5 2.5 0 0 1-2.5 2.5H10l-5 3.7V6z\"\/><path d=\"M8.5 8h7M8.5 11.5h4\"\/><\/svg><\/div>\n<h3>Invio massivo<\/h3>\n<p>Un elenco da Excel o CSV con variabili per ciascun destinatario.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 6a2.5 2.5 0 0 1 2.5-2.5h11A2.5 2.5 0 0 1 20 6v7a2.5 2.5 0 0 1-2.5 2.5H10l-5 3.7V6z\"\/><path d=\"M8.5 8h7M8.5 11.5h4\"\/><\/svg><\/div>\n<h3>Messaggi ricorrenti<\/h3>\n<p>Il messaggio parte secondo un calendario stabilito in anticipo.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 6a2.5 2.5 0 0 1 2.5-2.5h11A2.5 2.5 0 0 1 20 6v7a2.5 2.5 0 0 1-2.5 2.5H10l-5 3.7V6z\"\/><path d=\"M8.5 8h7M8.5 11.5h4\"\/><\/svg><\/div>\n<h3>Report di consegna<\/h3>\n<p>Vedete quali messaggi hanno raggiunto il destinatario e quali no.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Registrazione delle chiamate<\/span><\/p>\n<h2>Come arriva nel CRM la registrazione della chiamata?<\/h2>\n<p class=\"tnspro-sub\">Quando la chiamata finisce, la registrazione e lo storico vengono passati al vostro CRM o ERP tramite la stessa API REST. Si allegano a quella scheda cliente, cos\u00ec non serve cercare nel sistema telefonico.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Quando la chiamata finisce, la registrazione e lo storico vengono passati alla scheda del cliente, dove compare un lettore.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">REGISTRAZIONE CHIAMATA<\/text><rect x=\"40\" y=\"66\" width=\"230\" height=\"118\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><rect x=\"66\" y=\"118\" width=\"6\" height=\"14\" rx=\"3\" fill=\"#7FBBDA\"\/><rect x=\"78\" y=\"112\" width=\"6\" height=\"26\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"90\" y=\"106\" width=\"6\" height=\"38\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"102\" y=\"99\" width=\"6\" height=\"52\" rx=\"3\" fill=\"#7FBBDA\"\/><rect x=\"114\" y=\"108\" width=\"6\" height=\"34\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"126\" y=\"103\" width=\"6\" height=\"44\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"138\" y=\"95\" width=\"6\" height=\"60\" rx=\"3\" fill=\"#7FBBDA\"\/><rect x=\"150\" y=\"105\" width=\"6\" height=\"40\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"162\" y=\"113\" width=\"6\" height=\"24\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"174\" y=\"108\" width=\"6\" height=\"34\" rx=\"3\" fill=\"#7FBBDA\"\/><rect x=\"186\" y=\"101\" width=\"6\" height=\"48\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"198\" y=\"110\" width=\"6\" height=\"30\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"210\" y=\"116\" width=\"6\" height=\"18\" rx=\"3\" fill=\"#7FBBDA\"\/><rect x=\"222\" y=\"112\" width=\"6\" height=\"26\" rx=\"3\" fill=\"#C9DAE8\"\/><rect x=\"234\" y=\"118\" width=\"6\" height=\"14\" rx=\"3\" fill=\"#C9DAE8\"\/><text x=\"155\" y=\"204\" font-size=\"11.5\" font-weight=\"800\" fill=\"#12233A\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Chiamata chiusa<\/text><path d=\"M282 125h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M316 119l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"350\" y=\"80\" width=\"170\" height=\"42\" rx=\"12\" fill=\"rgba(122,90,248,.12)\" stroke=\"rgba(122,90,248,.45)\"\/><text x=\"435\" y=\"106\" font-size=\"11\" font-weight=\"800\" fill=\"#4B33C8\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Registrazione delle chiamate<\/text><rect x=\"350\" y=\"132\" width=\"170\" height=\"42\" rx=\"12\" fill=\"rgba(27,147,209,.12)\" stroke=\"rgba(27,147,209,.45)\"\/><text x=\"435\" y=\"158\" font-size=\"11\" font-weight=\"800\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Storico chiamate<\/text><path d=\"M532 125h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M566 119l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"600\" y=\"50\" width=\"240\" height=\"150\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><rect x=\"600\" y=\"50\" width=\"240\" height=\"28\" rx=\"14\" fill=\"#EAF4FB\"\/><text x=\"720\" y=\"69\" font-size=\"9\" font-weight=\"800\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">SCHEDA CLIENTE<\/text><circle cx=\"632\" cy=\"104\" r=\"13\" fill=\"#EAF4FB\"\/><circle cx=\"632\" cy=\"100\" r=\"4.6\" fill=\"#9FC9E3\"\/><path d=\"M624 112a8 8 0 0 1 16 0z\" fill=\"#9FC9E3\"\/><rect x=\"654\" y=\"96\" width=\"92\" height=\"7\" rx=\"3.5\" fill=\"#C9D6E1\"\/><rect x=\"654\" y=\"110\" width=\"66\" height=\"6\" rx=\"3\" fill=\"#DCE6EE\"\/><rect x=\"616\" y=\"140\" width=\"208\" height=\"34\" rx=\"10\" fill=\"#FFFFFF\" stroke=\"#C9DAE8\"\/><circle cx=\"636\" cy=\"157\" r=\"11\" fill=\"#4E9B3C\"\/><path d=\"M632.5 152.5 641 157l-8.5 4.5z\" fill=\"#FFFFFF\"\/><rect x=\"656\" y=\"152\" width=\"5\" height=\"10\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"667\" y=\"148\" width=\"5\" height=\"18\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"678\" y=\"151\" width=\"5\" height=\"12\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"689\" y=\"146\" width=\"5\" height=\"22\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"700\" y=\"150\" width=\"5\" height=\"14\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"711\" y=\"147\" width=\"5\" height=\"20\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"722\" y=\"152\" width=\"5\" height=\"10\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"733\" y=\"149\" width=\"5\" height=\"16\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"744\" y=\"151\" width=\"5\" height=\"12\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"755\" y=\"148\" width=\"5\" height=\"18\" rx=\"2.5\" fill=\"#B7D5EA\"\/><rect x=\"766\" y=\"152\" width=\"5\" height=\"10\" rx=\"2.5\" fill=\"#B7D5EA\"\/><text x=\"440\" y=\"232\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">La registrazione si allega alla scheda del cliente<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.6\"\/><path d=\"M10.2 8.6 15.8 12l-5.6 3.4z\"\/><\/svg><\/div>\n<h3>Sulla scheda del cliente<\/h3>\n<p>La registrazione va al cliente con cui avete parlato, non in un elenco separato.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.6\"\/><path d=\"M10.2 8.6 15.8 12l-5.6 3.4z\"\/><\/svg><\/div>\n<h3>Storico incluso<\/h3>\n<p>Non viene passata solo la registrazione, ma anche lo storico della chiamata.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.6\"\/><path d=\"M10.2 8.6 15.8 12l-5.6 3.4z\"\/><\/svg><\/div>\n<h3>Nessuna ricerca nel sistema telefonico<\/h3>\n<p>L&#8217;agente apre la scheda del cliente e trova l\u00ec la registrazione.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.6\"\/><path d=\"M10.2 8.6 15.8 12l-5.6 3.4z\"\/><\/svg><\/div>\n<h3>La stessa API REST<\/h3>\n<p>Trasmessi via HTTPS e JSON con autenticazione Bearer; gli eventi tramite webhook.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Automazione<\/span><\/p>\n<h2>Che cosa si pu\u00f2 automatizzare con l&#8217;API?<\/h2>\n<p class=\"tnspro-sub\">Chiamate e SMS automatici dal vostro elenco o secondo un calendario, sondaggi dopo la chiamata e i loro punteggi passati al vostro sistema insieme ai report.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M12 3.6v2.6M12 17.8v2.6M4.6 12H7.2M16.8 12h2.6M6.7 6.7l1.9 1.9M15.4 15.4l1.9 1.9M17.3 6.7l-1.9 1.9M8.6 15.4l-1.9 1.9\"\/><\/svg><\/div>\n<h3>Chiamate e SMS automatici<\/h3>\n<p>Le notifiche partono per progetto e secondo il calendario previsto.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M12 3.6v2.6M12 17.8v2.6M4.6 12H7.2M16.8 12h2.6M6.7 6.7l1.9 1.9M15.4 15.4l1.9 1.9M17.3 6.7l-1.9 1.9M8.6 15.4l-1.9 1.9\"\/><\/svg><\/div>\n<h3>Elenco da Excel o CSV<\/h3>\n<p>I dati si possono caricare come file o prendere dal CRM.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M12 3.6v2.6M12 17.8v2.6M4.6 12H7.2M16.8 12h2.6M6.7 6.7l1.9 1.9M15.4 15.4l1.9 1.9M17.3 6.7l-1.9 1.9M8.6 15.4l-1.9 1.9\"\/><\/svg><\/div>\n<h3>Sondaggi dopo la chiamata<\/h3>\n<p>Valutazione della qualit\u00e0 del servizio tramite chiamata o SMS.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M12 3.6v2.6M12 17.8v2.6M4.6 12H7.2M16.8 12h2.6M6.7 6.7l1.9 1.9M15.4 15.4l1.9 1.9M17.3 6.7l-1.9 1.9M8.6 15.4l-1.9 1.9\"\/><\/svg><\/div>\n<h3>Punteggi tramite l&#8217;API<\/h3>\n<p>I risultati vengono passati al vostro sistema e mostrati nei report.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Apparecchiature e accessi<\/span><\/p>\n<h2>Si possono controllare attrezzature e accessi tramite l&#8217;API?<\/h2>\n<p class=\"tnspro-sub\">S\u00ec. Lo stesso percorso controlla sbarre, cancelli, videocitofoni e porte, e l&#8217;ingresso pu\u00f2 essere confermato con un codice QR, per esempio in una palestra. L&#8217;azione parte da Android, iOS, Windows o da un browser.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"Un comando dal telefono o dal browser apre la sbarra tramite l&#039;API REST, e gli oggetti sono visibili sulla mappa GPS.\"><text x=\"30\" y=\"22\" font-size=\"10\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">CONTROLLO APPARECCHIATURE<\/text><rect x=\"40\" y=\"56\" width=\"104\" height=\"164\" rx=\"16\" fill=\"#F7FAFD\" stroke=\"#C9DAE8\"\/><rect x=\"50\" y=\"72\" width=\"84\" height=\"132\" rx=\"8\" fill=\"#FFFFFF\" stroke=\"#E4EDF3\"\/><rect x=\"64\" y=\"88\" width=\"56\" height=\"6\" rx=\"3\" fill=\"#C9D6E1\"\/><rect x=\"64\" y=\"102\" width=\"40\" height=\"5\" rx=\"2.5\" fill=\"#DCE6EE\"\/><rect x=\"62\" y=\"140\" width=\"60\" height=\"30\" rx=\"15\" fill=\"#4E9B3C\"\/><text x=\"92\" y=\"160\" font-size=\"10.5\" font-weight=\"800\" fill=\"#FFFFFF\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Apri<\/text><text x=\"92\" y=\"244\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Dal telefono o dal browser<\/text><path d=\"M160 138h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M194 132l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"222\" y=\"118\" width=\"128\" height=\"42\" rx=\"21\" fill=\"#1B93D1\"\/><text x=\"286\" y=\"145\" font-size=\"12.5\" font-weight=\"800\" fill=\"#FFFFFF\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">REST API<\/text><path d=\"M366 138h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M400 132l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"432\" y=\"104\" width=\"14\" height=\"92\" rx=\"4\" fill=\"#8AA0B4\"\/><rect x=\"418\" y=\"196\" width=\"42\" height=\"12\" rx=\"4\" fill=\"#6E8598\"\/><path d=\"M446 112 566 74\" stroke=\"#E08A2B\" 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width=\"86\" height=\"170\" rx=\"8\" fill=\"#EAF4FB\" stroke=\"#C9DAE8\"\/><circle cx=\"242\" cy=\"132\" r=\"4.5\" fill=\"#9FC9E3\"\/><circle cx=\"211\" cy=\"92\" r=\"18\" fill=\"#4E9B3C\"\/><path d=\"M205 87.5v-3a6 6 0 0 1 12 0v3\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" fill=\"none\" stroke-linecap=\"round\"\/><rect x=\"203\" y=\"87.5\" width=\"16\" height=\"13\" rx=\"2.6\" fill=\"#FFFFFF\"\/><text x=\"158\" y=\"234\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Videocitofono e porte<\/text><path d=\"M274 128h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M308 122l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"330\" y=\"108\" width=\"130\" height=\"40\" rx=\"20\" fill=\"#1B93D1\"\/><text x=\"395\" y=\"134\" font-size=\"12\" font-weight=\"800\" fill=\"#FFFFFF\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">REST API<\/text><path d=\"M472 128h36\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M506 122l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"540\" y=\"54\" width=\"92\" height=\"150\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#C9DAE8\"\/><rect x=\"552\" y=\"70\" width=\"68\" height=\"112\" rx=\"8\" fill=\"#FFFFFF\" stroke=\"#E4EDF3\"\/><rect x=\"558\" y=\"88\" width=\"56\" height=\"56\" rx=\"4\" fill=\"#FFFFFF\"\/><rect x=\"560\" y=\"90\" width=\"18\" height=\"18\" rx=\"3\" fill=\"none\" stroke=\"#12233A\" stroke-width=\"3\"\/><rect x=\"566\" y=\"96\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"594\" y=\"90\" width=\"18\" height=\"18\" rx=\"3\" fill=\"none\" stroke=\"#12233A\" stroke-width=\"3\"\/><rect x=\"600\" y=\"96\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"560\" y=\"124\" width=\"18\" height=\"18\" rx=\"3\" fill=\"none\" stroke=\"#12233A\" stroke-width=\"3\"\/><rect x=\"566\" y=\"130\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"584\" y=\"112\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"592\" y=\"112\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"600\" y=\"112\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"584\" y=\"120\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"600\" y=\"120\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"592\" y=\"128\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"608\" y=\"128\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"584\" y=\"136\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"600\" y=\"136\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"608\" y=\"112\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"576\" y=\"128\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"608\" y=\"136\" width=\"6\" height=\"6\" fill=\"#12233A\"\/><rect x=\"560\" y=\"156\" width=\"52\" height=\"5\" rx=\"2.5\" fill=\"#DCE6EE\"\/><rect x=\"566\" y=\"168\" width=\"40\" height=\"5\" rx=\"2.5\" fill=\"#E6EEF4\"\/><path d=\"M644 128h32\" stroke=\"#9FB6C8\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/><path d=\"M674 122l8 6-8 6z\" fill=\"#9FB6C8\"\/><rect x=\"692\" y=\"70\" width=\"108\" height=\"118\" rx=\"12\" fill=\"#F7FAFD\" stroke=\"#C9DAE8\"\/><rect x=\"706\" y=\"88\" width=\"80\" height=\"10\" rx=\"5\" fill=\"#B7D5EA\"\/><circle cx=\"746\" cy=\"140\" r=\"20\" fill=\"#4E9B3C\"\/><path d=\"M737 140l6 6 12-12\" stroke=\"#FFFFFF\" stroke-width=\"3\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><text x=\"670\" y=\"234\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">Accesso con codice QR<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 20V8M4 6.5V4\"\/><path d=\"M6 9.5 20 6\"\/><circle cx=\"4\" cy=\"20\" r=\"1.4\"\/><path d=\"M8.5 9v3M12 8.2v3M15.5 7.3v3\"\/><\/svg><\/div>\n<h3>Sbarre e cancelli<\/h3>\n<p>Una sbarra o un cancello si apre a comando dall&#8217;app o da un browser.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 20V8M4 6.5V4\"\/><path d=\"M6 9.5 20 6\"\/><circle cx=\"4\" cy=\"20\" r=\"1.4\"\/><path d=\"M8.5 9v3M12 8.2v3M15.5 7.3v3\"\/><\/svg><\/div>\n<h3>Videocitofoni e porte<\/h3>\n<p>Le porte si sbloccano dall&#8217;app o con una chiamata.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 20V8M4 6.5V4\"\/><path d=\"M6 9.5 20 6\"\/><circle cx=\"4\" cy=\"20\" r=\"1.4\"\/><path d=\"M8.5 9v3M12 8.2v3M15.5 7.3v3\"\/><\/svg><\/div>\n<h3>Accesso con codice QR<\/h3>\n<p>L&#8217;ingresso, per esempio in palestra, si conferma scansionando il codice.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 20V8M4 6.5V4\"\/><path d=\"M6 9.5 20 6\"\/><circle cx=\"4\" cy=\"20\" r=\"1.4\"\/><path d=\"M8.5 9v3M12 8.2v3M15.5 7.3v3\"\/><\/svg><\/div>\n<h3>Mappa GPS ed eventi<\/h3>\n<p>Gli oggetti sono mostrati sulla mappa e gli eventi passano tramite webhook.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>Domande frequenti<\/h2>\n<div class=\"tnsc-qa\">\n<h3>Quale API usa 3CX Cloud LT?<\/h3>\n<p>REST Full API: HTTPS, JSON e autenticazione Bearer. Per gli eventi si usano i webhook: i dati arrivano subito, non secondo un ciclo di interrogazione.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Si pu\u00f2 avviare una chiamata direttamente dal CRM?<\/h3>\n<p>S\u00ec. Una chiamata in uscita si avvia con una sola richiesta API da un CRM, un ERP o un altro sistema, e allo stesso modo pu\u00f2 essere risposta, trasferita, messa in attesa e chiusa.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Che cosa succede quando un cliente chiama?<\/h3>\n<p>La chiamata viene collegata automaticamente alla scheda del cliente e la scheda compare sullo schermo dell&#8217;agente, mentre la chiamata stessa viene registrata nel vostro sistema.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>A quali sistemi CRM vi collegate?<\/h3>\n<p>amoCRM, Bitrix24, HubSpot, Microsoft Dynamics 365, Microsoft Office 365, Salesforce, Zendesk, Zoho e altri. Se il vostro sistema non \u00e8 nell&#8217;elenco, l&#8217;integrazione si costruisce sulla sua API.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>Si possono inviare SMS tramite l&#8217;API?<\/h3>\n<p>S\u00ec: messaggi singoli, ricorrenti e massivi da Excel o CSV con variabili. Gli SMS in entrata vengono passati al vostro sistema e i report di consegna tornano indietro.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>L&#8217;API va bene anche per apparecchiature non telefoniche?<\/h3>\n<p>S\u00ec. La stessa API controlla sbarre, cancelli, videocitofoni e porte, e l&#8217;ingresso pu\u00f2 essere confermato con un codice QR, per esempio in una palestra. Gli oggetti sono visibili sulla mappa GPS da Android, iOS, Windows o da un browser.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<div class=\"tnspro-rel\">\n<h2>Che cos&#8217;altro funziona su questa API<\/h2>\n<p>Gli stessi dati sono usati in queste soluzioni 3CX Cloud LT.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/en\/api-call-events-integration\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>API Call Events<\/b><span>Eventi di chiamata nel vostro sistema<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/en\/makecall-api\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>MakeCall<\/b><span>Una chiamata dal vostro sistema<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/it\/sviluppo-su-misura\/\" style=\"--ch:#7A5AF8\"><span class=\"tnsmc-txt\"><b>Sviluppo su misura<\/b><span>Quando serve una soluzione su misura<\/span><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Passo successivo<\/span><\/p>\n<h2>Guardiamo il vostro caso<\/h2>\n<p>Scriveteci quale sistema state collegando e quali dati vi servono da esso: vi diremo che cosa si pu\u00f2 davvero fare con 3CX Cloud LT.<\/p>\n<p><a class=\"tnsh-btn popmake-14319\" href=\"#sprendimo-uzklausa\" role=\"button\">Chiedeteci<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Service\",\"@id\":\"https:\/\/3cxcloud.lt\/en\/api-integration\/#service\",\"url\":\"https:\/\/3cxcloud.lt\/en\/api-integration\/\",\"name\":\"Integrazione API\",\"serviceType\":\"Integrazione della telefonia tramite API REST\",\"description\":\"Integrazione 3CX Cloud LT tramite API REST: controllo delle chiamate, invio e ricezione di SMS, scheda cliente a schermo, registrazioni e storico delle chiamate nel CRM o nell'ERP.\",\"inLanguage\":\"en\",\"brand\":{\"@type\":\"Brand\",\"name\":\"3CX Cloud LT\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"3CX Cloud LT\",\"url\":\"https:\/\/3cxcloud.lt\/\"}}<\/script><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quale API usa 3CX Cloud LT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"REST Full API: HTTPS, JSON e autenticazione Bearer. 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