{"id":14127,"date":"2026-08-31T23:35:30","date_gmt":"2026-08-31T21:35:30","guid":{"rendered":"https:\/\/3cxcloud.lt\/api-call-events-eventos-de-chamada\/"},"modified":"2026-09-01T11:20:45","modified_gmt":"2026-09-01T09:20:45","slug":"api-call-events-eventos-de-chamada","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/pt-br\/api-call-events-eventos-de-chamada\/","title":{"rendered":"API Call Events \u2013 eventos de chamada no seu sistema"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>API CALL EVENTS<\/h1>\n<p class=\"tnsh-hero-sub\">Eventos de chamada no seu sistema no mesmo instante<\/p>\n<p class=\"tnsh-hero-p\">Cada chamada recebida e feita \u00e9 passada ao seu CRM, ERP ou outro sistema quando acontece. A grava\u00e7\u00e3o e o hist\u00f3rico v\u00e3o junto, ent\u00e3o nada precisa ser digitado \u00e0 m\u00e3o.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-13375\" href=\"#sprendimo-uzklausa\" role=\"button\">Solicitar uma solu\u00e7\u00e3o<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/pt-br\/solucoes-3cx-cloud-lt\/\">Todas as solu\u00e7\u00f5es<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">Como funciona<\/span><\/p>\n<h2>Quando os dados aparecem no seu sistema?<\/h2>\n<p class=\"tnspro-sub\">No mesmo instante em que a chamada acontece \u2014 n\u00e3o depois do turno nem a partir de um relat\u00f3rio. O funcion\u00e1rio v\u00ea a ficha do cliente com o hist\u00f3rico de conversas ainda durante a liga\u00e7\u00e3o, e o gestor v\u00ea a situa\u00e7\u00e3o real do dia.<\/p>\n<\/header>\n<ul class=\"tnspro-cards tnspro-cards--2\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>O que \u00e9 transmitido<\/h3>\n<p>Eventos nos dois sentidos e os dados da conversa<\/p>\n<ul class=\"tnsh-check\">\n<li>Transmiss\u00e3o dos eventos de chamadas recebidas ao CRM \/ ERP<\/li>\n<li>Transmiss\u00e3o dos eventos de chamadas feitas ao CRM \/ ERP<\/li>\n<li>Transmiss\u00e3o da grava\u00e7\u00e3o da conversa<\/li>\n<li>Transmiss\u00e3o do hist\u00f3rico de conversas<\/li>\n<\/ul>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M8 6 3.5 12 8 18M16 6l4.5 6L16 18M13.6 4.6l-3.2 14.8\"\/><\/svg><\/div>\n<h3>Como \u00e9 a conex\u00e3o<\/h3>\n<p>API REST, sem uma ferramenta separada para a equipe<\/p>\n<ul class=\"tnsh-check\">\n<li>REST Full API \u2014 HTTPS, JSON<\/li>\n<li>Bearer authentication<\/li>\n<li>Funciona com a sua central telef\u00f4nica (PABX) e com o 3CX<\/li>\n<li>O conjunto de campos transmitidos \u00e9 combinado na implanta\u00e7\u00e3o<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnspro-rel\">\n<h2>Outras solu\u00e7\u00f5es<\/h2>\n<p>Todas as solu\u00e7\u00f5es em um s\u00f3 lugar \u2014 escolha por qual come\u00e7ar.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/pt-br\/solucoes-3cx-cloud-lt\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>Solu\u00e7\u00f5es 3CX Cloud LT<\/b><span>A lista completa de solu\u00e7\u00f5es<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/pt-br\/integracao-api-rest\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>Integra\u00e7\u00e3o via API<\/b><span>Todas as possibilidades da API em um s\u00f3 lugar<\/span><\/span><\/a><\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">Pr\u00f3ximo passo<\/span><\/p>\n<h2>Vamos ver o seu caso<\/h2>\n<p>Conte qual sistema est\u00e1 conectando e o que precisa dele.<\/p>\n<p><a class=\"tnsh-btn popmake-13375\" href=\"#sprendimo-uzklausa\" role=\"button\">Solicitar uma solu\u00e7\u00e3o<\/a><\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>API CALL EVENTS Eventos de chamada no seu sistema no mesmo instante Cada chamada recebida e feita \u00e9 passada ao seu CRM, ERP ou outro sistema quando acontece. A grava\u00e7\u00e3o e o hist\u00f3rico v\u00e3o junto, ent\u00e3o nada precisa ser digitado \u00e0 m\u00e3o. Solicitar uma solu\u00e7\u00e3oTodas as solu\u00e7\u00f5es Como funciona Quando os dados aparecem no seu [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"on","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-14127","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/pages\/14127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/comments?post=14127"}],"version-history":[{"count":1,"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/pages\/14127\/revisions"}],"predecessor-version":[{"id":14202,"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/pages\/14127\/revisions\/14202"}],"wp:attachment":[{"href":"https:\/\/3cxcloud.lt\/pt-br\/wp-json\/wp\/v2\/media?parent=14127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}