{"id":12290,"date":"2026-08-24T16:39:48","date_gmt":"2026-08-24T14:39:48","guid":{"rendered":"https:\/\/3cxcloud.lt\/nps-i-csat\/"},"modified":"2026-09-04T19:05:25","modified_gmt":"2026-09-04T17:05:25","slug":"nps-i-csat","status":"publish","type":"page","link":"https:\/\/3cxcloud.lt\/ru\/nps-i-csat\/","title":{"rendered":"Net Promoter Score (NPS) \u0438 CSAT"},"content":{"rendered":"<div class=\"tnsh tnssol\">\n<section class=\"tnsh-hero\">\n<div class=\"tnsh-hero-in\">\n<div class=\"tnsh-hero-txt\">\n<h1>\u0418\u041d\u0414\u0415\u041a\u0421 \u041f\u041e\u0422\u0420\u0415\u0411\u0418\u0422\u0415\u041b\u042c\u0421\u041a\u041e\u0419 \u041b\u041e\u042f\u041b\u042c\u041d\u041e\u0421\u0422\u0418 (NPS)<\/h1>\n<p class=\"tnsh-hero-sub\">\u041e\u0434\u043d\u0430 \u0447\u0438\u0441\u043b\u043e\u0432\u0430\u044f \u0441\u0432\u043e\u0434\u043a\u0430 \u043e\u0442\u0432\u0435\u0442\u0430 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441 \u00ab\u043f\u043e\u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u043b\u0438 \u0431\u044b \u0432\u044b \u043d\u0430\u0441?\u00bb<\/p>\n<p class=\"tnsh-hero-p\">\u041f\u043e\u0441\u043b\u0435 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u0430 \u043a\u043b\u0438\u0435\u043d\u0442 \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u0442 \u0443\u0441\u043b\u0443\u0433\u0443 \u043e\u0442 0 \u0434\u043e 9, \u0430 \u0441\u0438\u0441\u0442\u0435\u043c\u0430 3CX Cloud LT \u0441\u0447\u0438\u0442\u0430\u0435\u0442 \u0438\u0437 \u044d\u0442\u0438\u0445 \u043e\u0446\u0435\u043d\u043e\u043a NPS: \u0438\u0437 \u0434\u043e\u043b\u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432 \u0432\u044b\u0447\u0438\u0442\u0430\u0435\u0442\u0441\u044f \u0434\u043e\u043b\u044f \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432. \u0412\u044b \u0432\u0438\u0434\u0438\u0442\u0435 \u0432\u044b\u0431\u043e\u0440 \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0431\u0430\u043b\u043b\u0443, \u0440\u0430\u0437\u043c\u0435\u0440\u044b \u0442\u0440\u0451\u0445 \u0433\u0440\u0443\u043f\u043f, \u0438\u043d\u0434\u0438\u043a\u0430\u0442\u043e\u0440 \u0441 \u0437\u043e\u043d\u0430\u043c\u0438 \u0438 \u0434\u0438\u043d\u0430\u043c\u0438\u043a\u0443 \u0432\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u2014 \u0441 \u0442\u043e\u0447\u043d\u043e\u0441\u0442\u044c\u044e \u0434\u043e \u0434\u043d\u044f, \u043d\u0435\u0434\u0435\u043b\u0438 \u0438\u043b\u0438 \u043c\u0435\u0441\u044f\u0446\u0430.<\/p>\n<div class=\"tnsh-cta\"><a class=\"tnsh-btn popmake-12196\" href=\"#sprendimo-uzklausa\" role=\"button\">\u0417\u0430\u043a\u0430\u0437\u0430\u0442\u044c \u0440\u0435\u0448\u0435\u043d\u0438\u0435<\/a><a class=\"tnsh-btn2\" href=\"https:\/\/3cxcloud.lt\/ru\/oprosy-po-zvonku-i-sms\/\">\u041e\u0431 \u043e\u043f\u0440\u043e\u0441\u0430\u0445<\/a><\/div>\n<\/div>\n<div class=\"tnsh-hero-art\"><svg class=\"tnsh-art\" viewBox=\"0 26 560 348\" role=\"img\" aria-label=\"\u0421\u0432\u043e\u0434\u043a\u0430 NPS: \u0448\u043a\u0430\u043b\u0430 \u043e\u0446\u0435\u043d\u043e\u043a \u043e\u0442 0 \u0434\u043e 9, \u0442\u0440\u0438 \u0433\u0440\u0443\u043f\u043f\u044b \u2014 \u043a\u0440\u0438\u0442\u0438\u043a\u0438, \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u044b \u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b, \u0444\u043e\u0440\u043c\u0443\u043b\u0430 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b \u043c\u0438\u043d\u0443\u0441 \u043a\u0440\u0438\u0442\u0438\u043a\u0438 \u0438 \u0438\u043d\u0434\u0438\u043a\u0430\u0442\u043e\u0440 \u0441\u043e \u0441\u0442\u0440\u0435\u043b\u043a\u043e\u0439.\"><defs><linearGradient id=\"sGnps\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#8FD08A\"\/><stop offset=\"100%\" stop-color=\"#4FA8D8\"\/><\/linearGradient><linearGradient id=\"sPnps\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0%\" stop-color=\"#FFFFFF\" 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height=\"7\" rx=\"3.5\" fill=\"rgba(255,255,255,.24)\"\/><rect x=\"62\" y=\"160\" width=\"436\" height=\"46\" rx=\"12\" fill=\"rgba(255,255,255,.08)\" stroke=\"rgba(255,255,255,.18)\"\/><circle cx=\"92\" cy=\"183\" r=\"11\" fill=\"#63C081\"\/><text x=\"118\" y=\"188\" font-size=\"13\" font-weight=\"800\" fill=\"#EAF3FA\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041f\u0420\u041e\u041c\u041e\u0423\u0422\u0415\u0420\u042b<\/text><text x=\"248\" y=\"188\" font-size=\"15\" font-weight=\"800\" fill=\"rgba(255,255,255,.7)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u2013<\/text><circle cx=\"290\" cy=\"183\" r=\"11\" fill=\"#F0625A\"\/><text x=\"316\" y=\"188\" font-size=\"13\" font-weight=\"800\" fill=\"#EAF3FA\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041a\u0420\u0418\u0422\u0418\u041a\u0418<\/text><text x=\"418\" y=\"188\" font-size=\"15\" font-weight=\"800\" fill=\"rgba(255,255,255,.7)\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">=<\/text><text x=\"466\" y=\"189\" text-anchor=\"middle\" font-size=\"15\" font-weight=\"800\" fill=\"#8FD08A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">NPS<\/text><path d=\"M130 300 A100 100 0 0 1 230 200\" fill=\"none\" stroke=\"#F0625A\" stroke-width=\"20\" opacity=\".85\"\/><path d=\"M230 200 A100 100 0 0 1 268 208\" fill=\"none\" stroke=\"#F2C14E\" stroke-width=\"20\" opacity=\".85\"\/><path d=\"M268 208 A100 100 0 0 1 319 253\" fill=\"none\" stroke=\"#B7E0A8\" stroke-width=\"20\" opacity=\".85\"\/><path d=\"M319 253 A100 100 0 0 1 330 300\" fill=\"none\" stroke=\"#63C081\" stroke-width=\"20\" opacity=\".85\"\/><path d=\"M230 300 L268 218\" stroke=\"rgba(255,255,255,.85)\" stroke-width=\"3\" stroke-linecap=\"round\"\/><circle cx=\"230\" cy=\"300\" r=\"7\" fill=\"rgba(255,255,255,.85)\"\/><text x=\"130\" y=\"320\" text-anchor=\"middle\" font-size=\"10\" font-weight=\"700\" fill=\"rgba(255,255,255,.55)\" font-family=\"-apple-system,Segoe 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0 \u0434\u043e 9. \u041e\u0446\u0435\u043d\u043a\u0438 \u0434\u0435\u043b\u044f\u0442\u0441\u044f \u043d\u0430 \u0442\u0440\u0438 \u0433\u0440\u0443\u043f\u043f\u044b, \u0430 NPS \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0441\u044f \u0432\u044b\u0447\u0438\u0442\u0430\u043d\u0438\u0435\u043c \u0434\u043e\u043b\u0438 \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432 \u0438\u0437 \u0434\u043e\u043b\u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432 \u2014 \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u044b \u0432 \u0440\u0430\u0441\u0447\u0451\u0442 \u043d\u0435 \u0432\u0445\u043e\u0434\u044f\u0442, \u043d\u043e \u043e\u0441\u0442\u0430\u044e\u0442\u0441\u044f \u0432\u0438\u0434\u043d\u044b \u0432 \u0441\u0432\u043e\u0434\u043a\u0435.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"\u0428\u043a\u0430\u043b\u0430 \u043e\u0442 0 \u0434\u043e 9: \u0431\u0430\u043b\u043b\u044b 0\u20135 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fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><circle cx=\"74\" cy=\"205\" r=\"10\" fill=\"#63C081\"\/><text x=\"94\" y=\"210\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0414\u043e\u043b\u044f \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432<\/text><text x=\"238\" y=\"211\" font-size=\"15\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u2013<\/text><circle cx=\"268\" cy=\"205\" r=\"10\" fill=\"#F0625A\"\/><text x=\"288\" y=\"210\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0414\u043e\u043b\u044f \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432<\/text><text x=\"408\" y=\"211\" font-size=\"15\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">=<\/text><text x=\"452\" y=\"210\" font-size=\"13\" font-weight=\"800\" fill=\"#0E5E93\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">NPS<\/text><text x=\"500\" y=\"210\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u043e\u0442 \u2212100 \u0434\u043e 100<\/text><rect x=\"676\" y=\"60\" width=\"180\" height=\"168\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><text x=\"766\" y=\"84\" font-size=\"11\" font-weight=\"800\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041d\u0415\u0419\u0422\u0420\u0410\u041b\u042b<\/text><circle cx=\"766\" cy=\"132\" r=\"30\" fill=\"rgba(242,193,78,.18)\"\/><text x=\"766\" y=\"139\" font-size=\"20\" font-weight=\"800\" fill=\"#8A5A16\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">6\u20137<\/text><text x=\"766\" y=\"186\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0412 \u0444\u043e\u0440\u043c\u0443\u043b\u0443<\/text><text x=\"766\" y=\"202\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u043d\u0435 \u0432\u0445\u043e\u0434\u044f\u0442<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.2\"\/><path d=\"M8.6 14.4a4.6 4.6 0 0 0 6.8 0\"\/><path d=\"M9.2 9.6h.01\"\/><path d=\"M14.8 9.6h.01\"\/><\/svg><\/div>\n<h3>\u0428\u043a\u0430\u043b\u0430 \u043e\u0442 0 \u0434\u043e 9<\/h3>\n<p>\u041e\u0434\u043d\u0430 \u043e\u0446\u0435\u043d\u043a\u0430 \u2014 \u043e\u0434\u043d\u043e \u043d\u0430\u0436\u0430\u0442\u0438\u0435 \u043a\u043b\u0430\u0432\u0438\u0448\u0438 \u043d\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0435 \u0438\u043b\u0438 \u043e\u0434\u0438\u043d \u0441\u0438\u043c\u0432\u043e\u043b \u0432 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0438.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.2\"\/><path d=\"M8.6 14.4a4.6 4.6 0 0 0 6.8 0\"\/><path d=\"M9.2 9.6h.01\"\/><path d=\"M14.8 9.6h.01\"\/><\/svg><\/div>\n<h3>\u041a\u0440\u0438\u0442\u0438\u043a\u0438: 0\u20135<\/h3>\n<p>\u041d\u0438\u0437\u043a\u0438\u0435 \u043e\u0446\u0435\u043d\u043a\u0438. \u0418\u043c\u0435\u043d\u043d\u043e \u044d\u0442\u0430 \u0434\u043e\u043b\u044f \u0432\u044b\u0447\u0438\u0442\u0430\u0435\u0442\u0441\u044f \u043f\u0440\u0438 \u0440\u0430\u0441\u0447\u0451\u0442\u0435 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.2\"\/><path d=\"M8.6 14.4a4.6 4.6 0 0 0 6.8 0\"\/><path d=\"M9.2 9.6h.01\"\/><path d=\"M14.8 9.6h.01\"\/><\/svg><\/div>\n<h3>\u041d\u0435\u0439\u0442\u0440\u0430\u043b\u044b: 6\u20137<\/h3>\n<p>\u0412 \u0444\u043e\u0440\u043c\u0443\u043b\u0443 \u043d\u0435 \u0432\u0445\u043e\u0434\u044f\u0442, \u043d\u043e \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u044e\u0442, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430\u0445\u043e\u0434\u0438\u0442\u0441\u044f \u043d\u0430 \u0433\u0440\u0430\u043d\u0438.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.2\"\/><path d=\"M8.6 14.4a4.6 4.6 0 0 0 6.8 0\"\/><path d=\"M9.2 9.6h.01\"\/><path d=\"M14.8 9.6h.01\"\/><\/svg><\/div>\n<h3>\u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b: 8\u20139<\/h3>\n<p>\u0421\u0430\u043c\u044b\u0435 \u0432\u044b\u0441\u043e\u043a\u0438\u0435 \u043e\u0446\u0435\u043d\u043a\u0438 \u2014 \u0441 \u0438\u0445 \u0434\u043e\u043b\u0438 \u0438 \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u0442\u0441\u044f \u0440\u0430\u0441\u0447\u0451\u0442.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">\u0421\u0432\u043e\u0434\u043a\u0430<\/span><\/p>\n<h2>\u0427\u0442\u043e \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u0441\u0432\u043e\u0434\u043a\u0430?<\/h2>\n<p class=\"tnspro-sub\">\u0412 \u043e\u0434\u043d\u043e\u043c \u043c\u0435\u0441\u0442\u0435 \u0432\u0438\u0434\u043d\u043e, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0440\u0430\u0437 \u0432\u044b\u0431\u0440\u0430\u043d \u043a\u0430\u0436\u0434\u044b\u0439 \u0431\u0430\u043b\u043b, \u043a\u0430\u043a\u043e\u0433\u043e \u0440\u0430\u0437\u043c\u0435\u0440\u0430 \u0442\u0440\u0438 \u0433\u0440\u0443\u043f\u043f\u044b \u0438 \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0432\u0441\u0435\u0433\u043e \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u043e \u043e\u0442\u0432\u0435\u0442\u043e\u0432. \u041f\u0435\u0440\u0438\u043e\u0434 \u043f\u0435\u0440\u0435\u043a\u043b\u044e\u0447\u0430\u0435\u0442\u0441\u044f \u043e\u0434\u043d\u0438\u043c \u043d\u0430\u0436\u0430\u0442\u0438\u0435\u043c \u2014 \u0434\u0435\u043d\u044c, \u043d\u0435\u0434\u0435\u043b\u044f \u0438\u043b\u0438 \u043c\u0435\u0441\u044f\u0446.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"\u0421\u0432\u043e\u0434\u043a\u0430: \u043f\u0435\u0440\u0435\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u043f\u0435\u0440\u0438\u043e\u0434\u0430 \u043d\u0430 \u0434\u0435\u043d\u044c, \u043d\u0435\u0434\u0435\u043b\u044e \u0438 \u043c\u0435\u0441\u044f\u0446, \u0441\u0442\u043e\u043b\u0431\u0446\u044b \u0442\u0440\u0451\u0445 \u0433\u0440\u0443\u043f\u043f \u0438 \u043e\u0431\u0449\u0435\u0435 \u0447\u0438\u0441\u043b\u043e \u043e\u0442\u0432\u0435\u0442\u043e\u0432.\"><rect x=\"44\" y=\"26\" width=\"70\" height=\"30\" rx=\"8\" fill=\"rgba(27,147,209,.14)\" stroke=\"#1B93D1\"\/><text x=\"79\" y=\"46\" font-size=\"12\" font-weight=\"700\" fill=\"#0E5E93\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0414\u0435\u043d\u044c<\/text><rect x=\"138\" y=\"26\" width=\"86\" height=\"30\" rx=\"8\" fill=\"#FFFFFF\" stroke=\"#DCE6EE\"\/><text x=\"181\" y=\"46\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041d\u0435\u0434\u0435\u043b\u044f<\/text><rect x=\"250\" y=\"26\" width=\"70\" height=\"30\" rx=\"8\" fill=\"#FFFFFF\" stroke=\"#DCE6EE\"\/><text x=\"285\" y=\"46\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041c\u0435\u0441\u044f\u0446<\/text><rect x=\"80\" y=\"100\" width=\"96\" height=\"118\" rx=\"8\" fill=\"#F0625A\" opacity=\".85\"\/><text x=\"128\" y=\"238\" font-size=\"11\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041a\u0440\u0438\u0442\u0438\u043a\u0438<\/text><rect x=\"230\" y=\"178\" width=\"96\" height=\"40\" rx=\"8\" fill=\"#F2C14E\" opacity=\".85\"\/><text x=\"278\" y=\"238\" font-size=\"11\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041d\u0435\u0439\u0442\u0440\u0430\u043b\u044b<\/text><rect x=\"380\" y=\"50\" width=\"96\" height=\"168\" rx=\"8\" fill=\"#63C081\" opacity=\".85\"\/><text x=\"428\" y=\"238\" font-size=\"11\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b<\/text><path d=\"M60 218H500\" stroke=\"#DCE6EE\" stroke-width=\"2\"\/><rect x=\"556\" y=\"74\" width=\"300\" height=\"150\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><circle cx=\"582\" cy=\"102\" r=\"7\" fill=\"#F0625A\"\/><text x=\"600\" y=\"106\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041a\u0440\u0438\u0442\u0438\u043a\u0438<\/text><rect x=\"726\" y=\"95\" width=\"104\" height=\"14\" rx=\"7\" fill=\"#F0625A\" opacity=\".18\"\/><circle cx=\"582\" cy=\"132\" r=\"7\" fill=\"#F2C14E\"\/><text x=\"600\" y=\"136\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041d\u0435\u0439\u0442\u0440\u0430\u043b\u044b<\/text><rect x=\"726\" y=\"125\" width=\"104\" height=\"14\" rx=\"7\" fill=\"#F2C14E\" opacity=\".18\"\/><circle cx=\"582\" cy=\"162\" r=\"7\" fill=\"#63C081\"\/><text x=\"600\" y=\"166\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b<\/text><rect x=\"726\" y=\"155\" width=\"104\" height=\"14\" rx=\"7\" fill=\"#63C081\" opacity=\".18\"\/><path d=\"M576 186H836\" stroke=\"#DCE6EE\" stroke-width=\"2\"\/><text x=\"600\" y=\"208\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0412\u0441\u0435\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u043e\u0432<\/text><rect x=\"756\" y=\"196\" width=\"74\" height=\"16\" rx=\"8\" fill=\"rgba(27,147,209,.14)\"\/><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 19.4V9\"\/><path d=\"M9.4 19.4V5\"\/><path d=\"M14.8 19.4v-7\"\/><path d=\"M20.2 19.4v-11\"\/><\/svg><\/div>\n<h3>\u041a\u0430\u0436\u0434\u044b\u0439 \u0431\u0430\u043b\u043b \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e<\/h3>\n<p>\u0423 \u043a\u0430\u0436\u0434\u043e\u0439 \u043e\u0446\u0435\u043d\u043a\u0438 \u0432\u0438\u0434\u043d\u043e, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0435\u0451 \u0432\u044b\u0431\u0440\u0430\u043b\u0438.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 19.4V9\"\/><path d=\"M9.4 19.4V5\"\/><path d=\"M14.8 19.4v-7\"\/><path d=\"M20.2 19.4v-11\"\/><\/svg><\/div>\n<h3>\u0422\u0440\u0438 \u0433\u0440\u0443\u043f\u043f\u044b<\/h3>\n<p>\u041a\u0440\u0438\u0442\u0438\u043a\u0438, \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u044b \u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b \u043f\u043e\u043a\u0430\u0437\u0430\u043d\u044b \u0438 \u0434\u043e\u043b\u044f\u043c\u0438, \u0438 \u0432 \u0448\u0442\u0443\u043a\u0430\u0445.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 19.4V9\"\/><path d=\"M9.4 19.4V5\"\/><path d=\"M14.8 19.4v-7\"\/><path d=\"M20.2 19.4v-11\"\/><\/svg><\/div>\n<h3>\u041e\u0431\u0449\u0435\u0435 \u0447\u0438\u0441\u043b\u043e \u043e\u0442\u0432\u0435\u0442\u043e\u0432<\/h3>\n<p>\u0412\u0438\u0434\u043d\u043e, \u0438\u0437 \u043a\u0430\u043a\u043e\u0439 \u0432\u044b\u0431\u043e\u0440\u043a\u0438 \u043f\u043e\u043b\u0443\u0447\u0435\u043d \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u2014 \u043e\u0446\u0435\u043d\u043a\u0430 \u0438\u043c\u0435\u0435\u0442 \u0432\u0435\u0441.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 19.4V9\"\/><path d=\"M9.4 19.4V5\"\/><path d=\"M14.8 19.4v-7\"\/><path d=\"M20.2 19.4v-11\"\/><\/svg><\/div>\n<h3>\u0414\u0435\u043d\u044c, \u043d\u0435\u0434\u0435\u043b\u044f, \u043c\u0435\u0441\u044f\u0446<\/h3>\n<p>\u0422\u043e\u0442 \u0436\u0435 \u0432\u0438\u0434 \u043f\u0435\u0440\u0435\u0441\u0447\u0438\u0442\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u0434\u043b\u044f \u0432\u044b\u0431\u0440\u0430\u043d\u043d\u043e\u0433\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">\u0418\u043d\u0434\u0438\u043a\u0430\u0442\u043e\u0440<\/span><\/p>\n<h2>\u0413\u0434\u0435 \u0432\u0438\u0434\u043d\u043e, \u0445\u043e\u0440\u043e\u0448\u0438\u0439 \u043b\u0438 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442?<\/h2>\n<p class=\"tnspro-sub\">\u0417\u043d\u0430\u0447\u0435\u043d\u0438\u0435 NPS \u043f\u043e\u043a\u0430\u0437\u0430\u043d\u043e \u0438\u043d\u0434\u0438\u043a\u0430\u0442\u043e\u0440\u043e\u043c \u043e\u0442 \u2212100 \u0434\u043e 100, \u0430 \u0448\u043a\u0430\u043b\u0430 \u0440\u0430\u0437\u0434\u0435\u043b\u0435\u043d\u0430 \u043d\u0430 \u0447\u0435\u0442\u044b\u0440\u0435 \u0437\u043e\u043d\u044b. \u0421\u0442\u0440\u0435\u043b\u043a\u0430 \u0441\u0442\u043e\u0438\u0442 \u0443 \u0442\u0435\u043a\u0443\u0449\u0435\u0433\u043e \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u0447\u0438\u0441\u043b\u043e \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e \u0442\u043e\u043b\u043a\u043e\u0432\u0430\u0442\u044c \u043d\u0435 \u043d\u0443\u0436\u043d\u043e.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"\u0418\u043d\u0434\u0438\u043a\u0430\u0442\u043e\u0440 \u043e\u0442 \u043c\u0438\u043d\u0443\u0441 100 \u0434\u043e 100, \u0440\u0430\u0437\u0434\u0435\u043b\u0451\u043d\u043d\u044b\u0439 \u043d\u0430 \u0447\u0435\u0442\u044b\u0440\u0435 \u0437\u043e\u043d\u044b, \u0441\u043e \u0441\u0442\u0440\u0435\u043b\u043a\u043e\u0439 \u0443 \u0442\u0435\u043a\u0443\u0449\u0435\u0433\u043e \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f.\"><path d=\"M170 200 A130 130 0 0 1 300 70\" fill=\"none\" stroke=\"#F0625A\" stroke-width=\"26\" opacity=\".9\"\/><path d=\"M300 70 A130 130 0 0 1 350 80\" fill=\"none\" stroke=\"#F2C14E\" stroke-width=\"26\" opacity=\".9\"\/><path d=\"M350 80 A130 130 0 0 1 416 139\" fill=\"none\" stroke=\"#B7E0A8\" stroke-width=\"26\" opacity=\".9\"\/><path d=\"M416 139 A130 130 0 0 1 430 200\" fill=\"none\" stroke=\"#63C081\" stroke-width=\"26\" opacity=\".9\"\/><path d=\"M300 200 L352 92\" stroke=\"#5B7085\" stroke-width=\"4\" stroke-linecap=\"round\"\/><circle cx=\"300\" cy=\"200\" r=\"10\" fill=\"#5B7085\"\/><text x=\"170\" y=\"224\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u2212100<\/text><text x=\"300\" y=\"48\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">0<\/text><text x=\"430\" y=\"224\" font-size=\"12\" font-weight=\"700\" fill=\"#5B7085\" text-anchor=\"middle\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">100<\/text><rect x=\"536\" y=\"52\" width=\"308\" height=\"152\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><text x=\"556\" y=\"80\" font-size=\"11\" font-weight=\"800\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0417\u041e\u041d\u042b<\/text><rect x=\"556\" y=\"95\" width=\"18\" height=\"18\" rx=\"5\" fill=\"#F0625A\"\/><text x=\"584\" y=\"108\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041d\u0430\u0434\u043e \u0443\u043b\u0443\u0447\u0448\u0430\u0442\u044c<\/text><rect x=\"556\" y=\"121\" width=\"18\" height=\"18\" rx=\"5\" fill=\"#F2C14E\"\/><text x=\"584\" y=\"134\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u0425\u043e\u0440\u043e\u0448\u043e<\/text><rect x=\"556\" y=\"147\" width=\"18\" height=\"18\" rx=\"5\" fill=\"#B7E0A8\"\/><text x=\"584\" y=\"160\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041e\u0447\u0435\u043d\u044c \u0445\u043e\u0440\u043e\u0448\u043e<\/text><rect x=\"556\" y=\"173\" width=\"18\" height=\"18\" rx=\"5\" fill=\"#63C081\"\/><text x=\"584\" y=\"186\" font-size=\"12\" font-weight=\"700\" fill=\"#12233A\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041e\u0442\u043b\u0438\u0447\u043d\u043e<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 17a8 8 0 0 1 16 0\"\/><path d=\"M12 17 16.2 11.6\"\/><circle cx=\"12\" cy=\"17\" r=\"1.6\"\/><\/svg><\/div>\n<h3>\u0428\u043a\u0430\u043b\u0430 \u043e\u0442 \u2212100 \u0434\u043e 100<\/h3>\n<p>\u0417\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043e\u0442\u0440\u0438\u0446\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0435, \u043a\u043e\u0433\u0434\u0430 \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432 \u0431\u043e\u043b\u044c\u0448\u0435, \u0447\u0435\u043c \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 17a8 8 0 0 1 16 0\"\/><path d=\"M12 17 16.2 11.6\"\/><circle cx=\"12\" cy=\"17\" r=\"1.6\"\/><\/svg><\/div>\n<h3>\u0427\u0435\u0442\u044b\u0440\u0435 \u0437\u043e\u043d\u044b<\/h3>\n<p>\u041e\u0442 \u00ab\u043d\u0430\u0434\u043e \u0443\u043b\u0443\u0447\u0448\u0430\u0442\u044c\u00bb \u0434\u043e \u00ab\u043e\u0442\u043b\u0438\u0447\u043d\u043e\u00bb \u2014 \u0433\u0440\u0430\u043d\u0438\u0446\u0430 \u0432\u0438\u0434\u043d\u0430 \u0441\u0440\u0430\u0437\u0443.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 17a8 8 0 0 1 16 0\"\/><path d=\"M12 17 16.2 11.6\"\/><circle cx=\"12\" cy=\"17\" r=\"1.6\"\/><\/svg><\/div>\n<h3>\u0421\u0442\u0440\u0435\u043b\u043a\u0430 \u0443 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f<\/h3>\n<p>\u041e\u0434\u0438\u043d \u0432\u0437\u0433\u043b\u044f\u0434 \u0433\u043e\u0432\u043e\u0440\u0438\u0442, \u0432 \u043a\u0430\u043a\u043e\u0439 \u0437\u043e\u043d\u0435 \u0432\u044b \u0441\u0435\u0433\u043e\u0434\u043d\u044f.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 17a8 8 0 0 1 16 0\"\/><path d=\"M12 17 16.2 11.6\"\/><circle cx=\"12\" cy=\"17\" r=\"1.6\"\/><\/svg><\/div>\n<h3>\u041e\u0434\u043d\u043e \u0447\u0438\u0441\u043b\u043e \u0434\u043b\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u044b<\/h3>\n<p>\u0422\u043e \u0436\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442 \u0438 \u0434\u043b\u044f \u043e\u0431\u0437\u043e\u0440\u0430 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044f, \u0438 \u0434\u043b\u044f \u0446\u0435\u043b\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u044b.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body tnspro-zone tnspro-zone--tint\">\n<header class=\"tnspro-head\"><span class=\"tnspro-eyebrow\">\u0414\u0438\u043d\u0430\u043c\u0438\u043a\u0430 \u0432\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438<\/span><\/p>\n<h2>\u041a\u0430\u043a \u0443\u0432\u0438\u0434\u0435\u0442\u044c, \u0443\u043b\u0443\u0447\u0448\u0430\u0435\u0442\u0441\u044f \u043b\u0438 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442?<\/h2>\n<p class=\"tnspro-sub\">\u041e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0439 \u0432\u0438\u0434 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u043e\u0442\u0432\u0435\u0442\u043e\u0432 \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430 \u0441\u0442\u043e\u043b\u0431\u0446\u0430\u043c\u0438 \u0438 \u043b\u0438\u043d\u0438\u044e NPS \u043d\u0430\u0434 \u043d\u0438\u043c\u0438. \u0422\u0430\u043a \u0432\u0438\u0434\u043d\u043e \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0441\u0435\u0433\u043e\u0434\u043d\u044f\u0448\u043d\u0435\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435, \u043d\u043e \u0438 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u2014 \u0440\u0430\u0441\u0442\u0451\u0442 \u043e\u043d\u043e \u0438\u043b\u0438 \u043f\u0430\u0434\u0430\u0435\u0442.<\/p>\n<\/header>\n<div class=\"tnscm-art\"><svg viewBox=\"0 0 880 250\" role=\"img\" aria-label=\"\u0420\u044f\u0434 \u043f\u0435\u0440\u0438\u043e\u0434\u043e\u0432: \u043a\u0430\u0436\u0434\u044b\u0439 \u0441\u0442\u043e\u043b\u0431\u0435\u0446 \u0440\u0430\u0437\u0434\u0435\u043b\u0451\u043d \u043d\u0430 \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432, \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u043e\u0432 \u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432, \u0430 \u043d\u0430\u0434 \u043d\u0438\u043c\u0438 \u0438\u0434\u0451\u0442 \u043b\u0438\u043d\u0438\u044f NPS.\"><rect x=\"44\" y=\"26\" width=\"792\" height=\"200\" rx=\"14\" fill=\"#F7FAFD\" stroke=\"#DCE6EE\"\/><text x=\"64\" y=\"50\" font-size=\"11\" font-weight=\"800\" fill=\"#5B7085\" 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stroke-width=\"2.4\"\/><circle cx=\"98\" cy=\"179.2\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"172\" cy=\"190.2\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"246\" cy=\"201.2\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"320\" cy=\"177\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"394\" cy=\"155\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"468\" cy=\"166\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"542\" cy=\"148.4\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"616\" cy=\"181.4\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"690\" cy=\"146.2\" r=\"3.4\" fill=\"#12233A\"\/><circle cx=\"764\" cy=\"135.2\" r=\"3.4\" fill=\"#12233A\"\/><text x=\"64\" y=\"214\" font-size=\"11\" font-weight=\"600\" fill=\"#5B7085\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041a\u0430\u0436\u0434\u044b\u0439 \u0441\u0442\u043e\u043b\u0431\u0435\u0446 \u2014 \u043e\u0442\u0432\u0435\u0442\u044b \u043e\u0434\u043d\u043e\u0433\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430<\/text><text x=\"816\" y=\"214\" font-size=\"11\" font-weight=\"700\" fill=\"#12233A\" text-anchor=\"end\" font-family=\"-apple-system,Segoe UI,Roboto,Arial\">\u041b\u0438\u043d\u0438\u044f \u2014 NPS<\/text><\/svg><\/div>\n<ul class=\"tnspro-cards tnspro-cards--4\">\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 16.4 9 11l3.4 3.4L20 6.6\"\/><path d=\"M15.4 6.6H20v4.6\"\/><\/svg><\/div>\n<h3>\u0421\u0440\u0430\u0432\u043d\u0435\u043d\u0438\u0435 \u043f\u0435\u0440\u0438\u043e\u0434\u043e\u0432<\/h3>\n<p>\u0414\u0435\u043d\u044c \u0441 \u0434\u043d\u0451\u043c, \u043d\u0435\u0434\u0435\u043b\u044f \u0441 \u043d\u0435\u0434\u0435\u043b\u0435\u0439 \u0438\u043b\u0438 \u043c\u0435\u0441\u044f\u0446 \u0441 \u043c\u0435\u0441\u044f\u0446\u0435\u043c.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 16.4 9 11l3.4 3.4L20 6.6\"\/><path d=\"M15.4 6.6H20v4.6\"\/><\/svg><\/div>\n<h3>\u0421\u0442\u043e\u043b\u0431\u0435\u0446 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435<\/h3>\n<p>\u041a\u0430\u0436\u0434\u044b\u0439 \u0441\u0442\u043e\u043b\u0431\u0435\u0446 \u0440\u0430\u0437\u0434\u0435\u043b\u0451\u043d \u043d\u0430 \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432, \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u043e\u0432 \u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 16.4 9 11l3.4 3.4L20 6.6\"\/><path d=\"M15.4 6.6H20v4.6\"\/><\/svg><\/div>\n<h3>\u041b\u0438\u043d\u0438\u044f \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 NPS<\/h3>\n<p>\u041d\u0430\u0434 \u0441\u0442\u043e\u043b\u0431\u0446\u0430\u043c\u0438 \u0438\u0434\u0451\u0442 \u043b\u0438\u043d\u0438\u044f NPS \u0441\u043e \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435\u043c \u0443 \u043a\u0430\u0436\u0434\u043e\u0439 \u0442\u043e\u0447\u043a\u0438.<\/p>\n<\/li>\n<li class=\"tnspro-card\">\n<div class=\"tnspro-cico\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 16.4 9 11l3.4 3.4L20 6.6\"\/><path d=\"M15.4 6.6H20v4.6\"\/><\/svg><\/div>\n<h3>\u0412\u0438\u0434\u043d\u044b \u0438 \u043f\u0443\u0441\u0442\u044b\u0435 \u0434\u043d\u0438<\/h3>\n<p>\u041a\u043e\u0433\u0434\u0430 \u043e\u0442\u0432\u0435\u0442\u043e\u0432 \u043d\u0435 \u0431\u044b\u043b\u043e, \u044d\u0442\u043e \u0432\u0438\u0434\u043d\u043e \u2014 \u0441\u0440\u0435\u0434\u043d\u0435\u0435 \u043d\u0435 \u043e\u0431\u043c\u0430\u043d\u044b\u0432\u0430\u0435\u0442.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsc-faq\">\n<h2>\u0427\u0430\u0441\u0442\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b<\/h2>\n<div class=\"tnsc-qa\">\n<h3>\u041a\u0430\u043a\u0430\u044f \u0448\u043a\u0430\u043b\u0430 \u043e\u0446\u0435\u043d\u043a\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0441\u044f?<\/h3>\n<p>\u041a\u043b\u0438\u0435\u043d\u0442 \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u0442 \u043e\u0442 0 \u0434\u043e 9. \u0422\u0430\u043a\u0430\u044f \u0448\u043a\u0430\u043b\u0430 \u0443\u0434\u043e\u0431\u043d\u0430 \u0434\u043b\u044f \u043e\u0442\u0432\u0435\u0442\u0430 \u043f\u043e \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0443 \u043e\u0434\u043d\u0438\u043c \u043d\u0430\u0436\u0430\u0442\u0438\u0435\u043c \u043a\u043b\u0430\u0432\u0438\u0448\u0438 \u0438\u043b\u0438 \u043e\u0434\u043d\u0438\u043c \u0441\u0438\u043c\u0432\u043e\u043b\u043e\u043c \u0432 SMS-\u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0438.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>\u041a\u0430\u043a \u0440\u0430\u0441\u0441\u0447\u0438\u0442\u044b\u0432\u0430\u0435\u0442\u0441\u044f NPS?<\/h3>\n<p>\u0418\u0437 \u0434\u043e\u043b\u0438 \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432 \u0432\u044b\u0447\u0438\u0442\u0430\u0435\u0442\u0441\u044f \u0434\u043e\u043b\u044f \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432. \u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b \u2014 \u044d\u0442\u043e \u043e\u0446\u0435\u043d\u0438\u0432\u0448\u0438\u0435 8\u20139, \u043a\u0440\u0438\u0442\u0438\u043a\u0438 \u2014 0\u20135, \u0430 \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u044b (6\u20137) \u0432 \u0444\u043e\u0440\u043c\u0443\u043b\u0443 \u043d\u0435 \u0432\u0445\u043e\u0434\u044f\u0442, \u043d\u043e \u0432\u0438\u0434\u043d\u044b \u0432 \u0441\u0432\u043e\u0434\u043a\u0435.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>\u0427\u0442\u043e \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442 \u043e\u0442\u0440\u0438\u0446\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 NPS?<\/h3>\n<p>\u0427\u0442\u043e \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432 \u0431\u043e\u043b\u044c\u0448\u0435, \u0447\u0435\u043c \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432. \u0428\u043a\u0430\u043b\u0430 \u0438\u0434\u0451\u0442 \u043e\u0442 \u2212100 \u0434\u043e 100, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043e\u0442\u0440\u0438\u0446\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0435 \u0447\u0438\u0441\u043b\u043e \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u0438 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442, \u0447\u0442\u043e \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u043d\u0430\u0434\u043e \u0443\u043b\u0443\u0447\u0448\u0430\u0442\u044c.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>\u041e\u0442\u043a\u0443\u0434\u0430 \u0431\u0435\u0440\u0443\u0442\u0441\u044f \u043e\u0446\u0435\u043d\u043a\u0438?<\/h3>\n<p>\u0418\u0437 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u0440\u043e\u0441\u0430: \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0437\u0432\u043e\u043d\u0438\u0442 \u0438\u043b\u0438 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 SMS, \u0430 \u043e\u0442\u0432\u0435\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0441\u0440\u0430\u0437\u0443 \u043f\u043e\u043f\u0430\u0434\u0430\u0435\u0442 \u0432 \u0441\u0432\u043e\u0434\u043a\u0443. \u0412\u0440\u0443\u0447\u043d\u0443\u044e \u043d\u0438\u0447\u0435\u0433\u043e \u043f\u0435\u0440\u0435\u043f\u0438\u0441\u044b\u0432\u0430\u0442\u044c \u043d\u0435 \u043d\u0443\u0436\u043d\u043e.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>\u0412\u0438\u0434\u043d\u0430 \u043b\u0438 \u043a\u0430\u0436\u0434\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e?<\/h3>\n<p>\u0414\u0430. \u0423 \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u0431\u0430\u043b\u043b\u0430 \u043e\u0442 0 \u0434\u043e 9 \u043f\u043e\u043a\u0430\u0437\u0430\u043d\u043e, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0435\u0433\u043e \u0432\u044b\u0431\u0440\u0430\u043b\u0438, \u0430 \u0440\u044f\u0434\u043e\u043c \u2014 \u0440\u0430\u0437\u043c\u0435\u0440\u044b \u0442\u0440\u0451\u0445 \u0433\u0440\u0443\u043f\u043f \u0438 \u043e\u0431\u0449\u0435\u0435 \u0447\u0438\u0441\u043b\u043e \u043e\u0442\u0432\u0435\u0442\u043e\u0432.<\/p>\n<\/div>\n<div class=\"tnsc-qa\">\n<h3>\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u0441\u0440\u0430\u0432\u043d\u0438\u0442\u044c \u043f\u0435\u0440\u0438\u043e\u0434\u044b?<\/h3>\n<p>\u0414\u0430. \u0421\u0432\u043e\u0434\u043a\u0430 \u043f\u0435\u0440\u0435\u043a\u043b\u044e\u0447\u0430\u0435\u0442\u0441\u044f \u043c\u0435\u0436\u0434\u0443 \u0434\u043d\u0451\u043c, \u043d\u0435\u0434\u0435\u043b\u0435\u0439 \u0438 \u043c\u0435\u0441\u044f\u0446\u0435\u043c, \u0430 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0439 \u0432\u0438\u0434 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0435 NPS \u0432\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0441 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435\u043c \u043a\u0430\u0436\u0434\u043e\u0433\u043e \u043f\u0435\u0440\u0438\u043e\u0434\u0430.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"tnsh-body\">\n<div class=\"tnspro-rel\">\n<h2>\u0413\u0434\u0435 \u044d\u0442\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0441\u044f<\/h2>\n<p>\u041e\u0446\u0435\u043d\u043a\u0438 \u0441\u043e\u0431\u0438\u0440\u0430\u044e\u0442\u0441\u044f \u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438, \u0430 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u0432\u0438\u0434\u0435\u043d \u0432\u043c\u0435\u0441\u0442\u0435 \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043e\u0442\u0447\u0451\u0442\u0430\u043c\u0438 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f.<\/p>\n<div class=\"tnsmc-row\"><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/ru\/oprosy-po-zvonku-i-sms\/\" style=\"--ch:#1B93D1\"><span class=\"tnsmc-txt\"><b>\u041e\u043f\u0440\u043e\u0441\u044b \u0437\u0432\u043e\u043d\u043a\u043e\u043c \u0438 SMS<\/b><span>\u041e\u0442\u043a\u0443\u0434\u0430 \u0431\u0435\u0440\u0443\u0442\u0441\u044f \u043e\u0446\u0435\u043d\u043a\u0438<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/ru\/kommentarii-posle-zvonka\/\" style=\"--ch:#4E9B3C\"><span class=\"tnsmc-txt\"><b>\u041a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u0438 \u043f\u043e\u0441\u043b\u0435 \u0437\u0432\u043e\u043d\u043a\u0430<\/b><span>\u041f\u043e\u0447\u0435\u043c\u0443 \u043e\u0446\u0435\u043d\u043a\u0430 \u0442\u0430\u043a\u0430\u044f \u2014 \u043f\u043e\u044f\u0441\u043d\u0435\u043d\u0438\u0435 \u0440\u044f\u0434\u043e\u043c<\/span><\/span><\/a><a class=\"tnsmc-btn\" href=\"https:\/\/3cxcloud.lt\/ru\/resheniya-3cx-cloud-lt\/\" style=\"--ch:#7A5AF8\"><span class=\"tnsmc-txt\"><b>\u0420\u0435\u0448\u0435\u043d\u0438\u044f 3CX Cloud LT<\/b><span>\u0421\u043f\u0438\u0441\u043e\u043a \u0432\u0441\u0435\u0445 \u0440\u0435\u0448\u0435\u043d\u0438\u0439<\/span><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"tnsh-body\">\n<section class=\"tnsh-final\"><span class=\"tnspro-eyebrow\">\u0421\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0439 \u0448\u0430\u0433<\/span><\/p>\n<h2>\u041e\u0431\u0441\u0443\u0434\u0438\u043c \u0432\u0430\u0448 \u0441\u043b\u0443\u0447\u0430\u0439<\/h2>\n<p>\u041d\u0430\u043f\u0438\u0448\u0438\u0442\u0435, \u043f\u043e\u0441\u043b\u0435 \u043a\u0430\u043a\u0438\u0445 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440\u043e\u0432 \u0432\u044b \u0445\u043e\u0442\u0438\u0442\u0435 \u0441\u043f\u0440\u0430\u0448\u0438\u0432\u0430\u0442\u044c \u043e\u0446\u0435\u043d\u043a\u0443 \u0438 \u043a\u043e\u043c\u0443 \u0434\u043e\u043b\u0436\u0435\u043d \u0431\u044b\u0442\u044c \u0432\u0438\u0434\u0435\u043d \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442.<\/p>\n<p><a class=\"tnsh-btn popmake-12196\" href=\"#sprendimo-uzklausa\" role=\"button\">\u0417\u0430\u043a\u0430\u0437\u0430\u0442\u044c \u0440\u0435\u0448\u0435\u043d\u0438\u0435<\/a><\/section>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Service\",\"@id\":\"https:\/\/3cxcloud.lt\/ru\/nps-i-csat\/#service\",\"url\":\"https:\/\/3cxcloud.lt\/ru\/nps-i-csat\/\",\"name\":\"\u0418\u043d\u0434\u0435\u043a\u0441 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u044c\u0441\u043a\u043e\u0439 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (NPS)\",\"serviceType\":\"\u0418\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0435 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0451\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 (NPS)\",\"description\":\"\u041a\u043b\u0438\u0435\u043d\u0442 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