SMS CENTER

A smart SMS communication platform for your business

This is an OMNI messenger — one platform for SMS, WhatsApp, Viber and RCS messages. Send individual and bulk messages, track delivery in real time, and manage contacts, inbound numbers, templates, blacklists and API integrations.

SMS CENTERQUEUEDSENTDELIVEREDMessage receivedreply → same conversationREPLIED

One tool — four channels

OMNI messenger: the same message can go out over SMS, WhatsApp, Viber or RCS — in one list, with the same contact base and the same delivery report.

SMSOrdinary text messages to any number
WhatsAppMessages and replies on the WhatsApp channel
ViberMessages to Viber users
RCSRicher messages carrying your brand
SMS campaignCampaign manager v2.4
DraftApprove
Recipients (TO)Select a contact list…Sender (FROM)TENESYS
Message content
83 / 160 characters (1 SMS)

Hello {{Name}} ,

Your order is ready for collection. More information here: {{Link}}

Flash SMS supportedUnicode enabledSend SMS

SMS solutions for your business


Grow your business and strengthen customer relationships with advanced, automated SMS technology.

Customer self-service

Users top up their balance, manage numbers and monitor usage on their own.

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Marketing campaigns

Build targeted SMS campaigns by audience, city, behaviour or purchase history.

Automated SMS scenarios

Automatic notifications for sign-ups, orders, reminders, OTP codes and customer service.

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Personalised SMS messages

Insert names, order numbers or any other variable into every message.

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High delivery rate

Optimised carrier routes deliver SMS quickly and reliably worldwide.

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OTP / 2FA SMS delivery

Fast one-time passcodes for authentication, registration and secure sign-in.

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Modern system architecture

How we design and build large-scale messaging routes using advanced algorithms and automated routing.

 

SMS platform architecture: core routing and edge gateway

System design and blueprints

Before the first SMS byte is sent, the system maps the full delivery path. Telecom schematics include redundant routes across servers to keep delivery stable.

Route selection algorithms

Smart algorithms continuously analyse latency and pick the fastest carrier path in real time, delivering SMS in under a second.

Illustration of SMS routing algorithms and delivery monitoring
Modular SMS platform structure: separate system modules

Modular build approach

We build communication infrastructure from proven modular blocks. Scale sending capacity quickly by plugging in custom microservices.

Anti-spam SMS filtering

The filtering module gives you full control over SMS traffic. Block unwanted senders, stop phishing attempts automatically and make sure customers receive only verified messages — through the API or straight from the panel.

Spam filter activeSecure node
Sender: TENESYSAllowed

“Hello, your order #45920 has been prepared successfully.”

Sender: SPAMMER_APIBlocked

“CONGRATULATIONS! You won €10,000! Click here: http://bit.ly/spam-phishing”

✗ Status: Failed (Blocked)

Safe: 99.8%Blocked: 18,491 SMSSLA: 100%

Features

Everything you need to scale business SMS communication securely.

 

Real-time dashboard

Instant analytics: messages sent, success rates and balance in real time. Track traffic with clear daily, weekly and monthly charts.

Advanced sending

Send to a single number or run bulk campaigns. Excel/CSV import, templates, scheduling and automatic duplicate removal.

Contact management

Segment contacts by region or type. Simple import and export with duplicate detection during processing.

Blacklist

Automatic opt-out handling. The blacklist is checked before every send, so you never message anyone who opted out.

Automatic blacklist

The system recognises “STOP” replies and adds those numbers to the blacklist instantly, stopping any further SMS without manual work.

Anti-spam SMS filtering

Protect your resources with active SMS spam filtering. Block unwanted messages, manage filter rules and keep API sending secure.

3CX SMS integration

Receive SMS directly in 3CX and send from the same interface. Fully compatible and automated.

Business-grade security

Two-factor authentication (2FA) with Google Authenticator support. Secure sessions and clear security alerts protect your data.

Inbound numbers

Order and manage dedicated virtual numbers for SMS campaigns. Auto-replies and full inbound message history.

Number ordering

Order dedicated numbers and receive inbound SMS straight into your platform.

Billing control

Transparent SMS pricing, real-time balance tracking and automatic invoicing. Top up directly in the platform.

Bulk SMS from Excel/CSV

Compose and send messages using variables, with duplicate removal built in.

API integrations

Integrate with your own systems through the REST API.

Inbound number settings

Forward inbound SMS to a webhook or CRM system to keep data in sync.

 

Reports

Detailed reports and analytics

</> Developer API
curl -X POST https://sms.tenesys.com/api/messages \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
    "to": "4900000000",
    "from": "TENESYS",
    "content": "Hello world!"
  }'
GDPR compliant3cxcloud.lt Auto-Blacklist

Automatic unsubscribe (Auto Unsubscribe)

Give customers an easy way to opt out. The system recognises the “STOP” reply, adds the number to the blacklist instantly and blocks any further messages.

SMS GatewayID: +370 600 00000
Hello! Your order #401 is confirmed. Reply STOP to unsubscribe.Tenesys Gateway • Delivered
STOPCustomer reply
SYSTEM: Number blocked and added to the blacklist

Advanced platform capabilities

Explore the full set of scalable communication tools built for security and process automation.

AI integrations

Improve copywriting, smart replies, sentiment analysis and send-time optimisation with built-in AI.

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Automations

Configure advanced scheduling, event-triggered message chains and automatic retries.

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Omni-channel (SMS + WhatsApp)

Reach customers across several channels at once — SMS, WhatsApp and fallback delivery routes.

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Real-time analytics

Track delivery reports live, plus conversion rates, error analysis, CTR and short-link clicks.

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API-first platform

Clean REST API endpoints, modern webhooks and complete developer documentation.

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White-label

Customise the platform with your own logo, colours and domains, and deliver the service under your own brand.

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Marketing automation

Advanced campaign triggers, visual customer-journey planning and time-aligned message sequences.

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OTP/Verification

Fully managed, secure OTP generation with expiry limits, attempt throttling and template validation.

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High deliverability

Carrier-grade quality filtering, dynamic routing, fallback channels and continuous latency monitoring.

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Enterprise security

Two-factor authentication (2FA), strict firewall rule management, audit logs and data encryption.

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CRM integrations

Ready-made and custom integrations with HubSpot, Salesforce, Pipedrive and other popular systems.

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Workflow builders

Visually build complex automated communication flows with conditional logic branches.

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No-code automation

Create behaviour rules, recurring notifications and auto-replies with no coding required.

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Modern system architecture

A modern microservices structure delivering maximum redundancy, very low latency and stable operation.

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SMS Numbers

55 countries

United Kingdom+44VoiceSMS INSMS OUTArgentina+54VoiceSMS INSMS OUTAustralia+61VoiceSMS INSMS OUTAustria+43VoiceSMS INSMS OUTBelgium+32VoiceSMS INSMS OUTBolivia+591VoiceSMS INSMS OUTBrazil+55VoiceSMS INSMS OUTBulgaria+359VoiceSMS INSMS OUTCanada+1VoiceSMS INSMS OUTChile+56VoiceSMS INSMS OUTChina+86VoiceSMS INSMS OUTColombia+57VoiceSMS INSMS OUTCroatia+385VoiceSMS INSMS OUTCyprus+357VoiceSMS INSMS OUTCzech Republic+420VoiceSMS INSMS OUTDenmark+45VoiceSMS INSMS OUTEl Salvador+503VoiceSMS INSMS OUTEstonia+372VoiceSMS INSMS OUTFinland+358VoiceSMS INSMS OUTFrance+33VoiceSMS INSMS OUTGeorgia+995VoiceSMS INSMS OUTGermany+49VoiceSMS INSMS OUTGreece+30VoiceSMS INSMS OUTHong Kong+852VoiceSMS INSMS OUTHungary+36VoiceSMS INSMS OUTIreland+353VoiceSMS INSMS OUTItaly+39VoiceSMS INSMS OUTJapan+81VoiceSMS INSMS OUTJordan+962VoiceSMS INSMS OUTKazakhstan+7VoiceSMS INSMS OUTLatvia+371VoiceSMS INSMS OUTLithuania+370VoiceSMS INSMS OUTLuxembourg+352VoiceSMS INSMS OUTMalaysia+60VoiceSMS INSMS OUTMexico+52VoiceSMS INSMS OUTNetherlands+31VoiceSMS INSMS OUTNew Zealand+64VoiceSMS INSMS OUTNorth Macedonia+389VoiceSMS INSMS OUTNorway+47VoiceSMS INSMS OUTPeru+51VoiceSMS INSMS OUTPoland+48VoiceSMS INSMS OUTRomania+40VoiceSMS INSMS OUTSingapore+65VoiceSMS INSMS OUTSlovakia+421VoiceSMS INSMS OUTSlovenia+386VoiceSMS INSMS OUTSouth Africa+27VoiceSMS INSMS OUTSouth Korea+82VoiceSMS INSMS OUTSpain+34VoiceSMS INSMS OUTSweden+46VoiceSMS INSMS OUTSwitzerland+41VoiceSMS INSMS OUTThailand+66VoiceSMS INSMS OUTTurkey+90VoiceSMS INSMS OUTUkraine+380VoiceSMS INSMS OUTUnited States+1VoiceSMS INSMS OUTVenezuela+58VoiceSMS INSMS OUT

Frequently asked questions about sending and receiving SMS

How do I send SMS with 3CX Cloud LT?

You can send SMS in two ways: from the web browser panel, or through the REST API. The panel supports single messages and bulk campaigns imported from Excel or CSV, with templates, scheduling and automatic duplicate removal.

Can I receive SMS replies and incoming messages?

Yes. You can order dedicated virtual inbound numbers. Incoming messages appear in the platform with full history, and can be forwarded to a webhook or CRM system. Incoming SMS can also be delivered straight into 3CX, where you reply from the same interface.

Which countries can I send SMS to?

SMS delivery is available in 55 countries, including the United Kingdom, United States, Germany, France, Spain, Italy, Poland, Netherlands, Sweden, Lithuania, Latvia, Canada, Australia, Japan, Brazil and Mexico. Routing is selected per destination.

Does the SMS platform integrate with 3CX?

Yes. SMS messages are delivered into the 3CX platform and can be sent directly from it. The integration is automated and requires no separate interface for agents.

Can I send OTP and 2FA codes?

Yes. One-time passcode delivery is fully managed, with code expiry limits, attempt throttling and template validation for authentication, registration and secure sign-in flows.

How are opt-outs and STOP replies handled?

Automatically. The system recognises STOP replies and adds those numbers to the blacklist instantly. The blacklist is checked before every send, so no further messages go to anyone who opted out — no manual work required.

Is there a REST API and developer documentation?

Yes. The platform is API-first: REST API endpoints, modern webhooks and complete developer documentation are provided, so SMS sending and receiving can be built into your own systems.

How is SMS delivery tracked and reported?

A real-time dashboard shows messages sent, success rates and account balance, with daily, weekly and monthly traffic charts. Reports also cover delivery status, conversion rates, error analysis, CTR and short-link clicks.

How fast are messages delivered?

Routing algorithms analyse latency continuously and select the fastest carrier path in real time, with typical delivery in under a second. Fallback channels handle carrier-level failures.

What security does the platform provide?

Two-factor authentication (2FA) with Google Authenticator support, strict firewall rule management, audit logs and data encryption. Sessions are secured and security events are reported clearly.