Call, run conferences and talk from your desktop or browser
With a softphone or web phone you can handle calls easily from your desktop or browser. Whether you are in the office, at home or on the road, the 3CX Windows app or web browser markedly reduces costs and administrative headaches.
There are no extra hardware costs for desk phones or for any communication feature. From simple call handling to call-centre functions and website chat, the Windows client and the web phone are an ideal solution for your business communication.
Make and take calls from your computer
- Start calls on your IP phone from the Windows desktop using CTI mode
- Get the full range of unified communications features
- Easy to use and manage through an intuitive interface
- Work as smoothly as if you were in the office and save on call costs
Manage your calls from the 3CX console
The 3CX desktop and web phone apps include a powerful switchboard that you can arrange as you wish, to see and manage calls in real time.
- Drag and drop to transfer the call (drag and drop)
- Ideal for call centres — includes CRM integration, a wallboard and more
- See your colleagues' status instantly
- The receptionist view makes managing inbound calls easy
A phone in the browser — web phone and Chrome extension
With the 3CX browser phone and the Chrome or Edge extension you can make and take calls in a pop-out window, without keeping a browser tab open the whole time. It also works as a fully featured web phone with click-to-call, so you can start a call straight from a number on a web page or in your CRM.
- Users work more efficiently and free up screen space
- Check your colleagues' status and start calls
- Click to call from a web page or your CRM
- An inbound caller's number can be recorded together with the call history
