MAKECALL
A call started from your system
One API request — and the call is started straight from your CRM, ERP or any other system. The same request sets the external number that is shown, so the customer sees the number you want them to see.
How does an employee start a call?
They press the number in the same system they work in. There is nothing to dial by hand, so no mistakes creep in, and the call is tied straight to the customer whose card is open. The number shown to the recipient is set at the same time.
What can be controlled
More than just starting a call
- Starting outgoing calls
- Setting the external number shown (CallerID)
- Answering a call
- Transferring a call
- Putting a call on hold and ending it
How it connects
REST API, the same as the other integration solutions
- REST Full API — HTTPS, JSON
- Bearer authentication
- Works with your phone system (PBX) and 3CX
- The scenario is agreed at launch
Other solutions
All the solutions in one place — choose which one to start with.
Let us go through your case
Tell us which system you are connecting and what you need from it.
